Terrible! Truck has more issues now that taken it there.
It all started with an oil leak and the need for a new air conditioner compressor.
They said they could fix it no problem. On the first they kept the truck for almost 2 weeks and kept telling us a day or so and we'll be done. When we picked up the truck the air conditioner went out 2 days later and we returned to have them tell us something was installed by them backwards and they kept it another 4 days. Third, the week after that the check engine light comes back on and the transmission is making weird noises. They slid the engine and transmission apart for the oil leak fix according to them. Now the truck won't go in 4 wheel drive and has odd transmission shifts. They say they'll take a look, but after 3 attempts and several thousand dollars I don't trust them with the truck.
Their shop should have been all the warning I needed, but I really needed the ac repaired. It's dirty and looks like a junk yard inside! You can barely walk in it and there isn't a clean place to work on a vehicle.
Not Recommended
BH
Blake H.
Millport, AL
06/07/2019
The Worst Shop In The South!
Adam can’t manage his kids, much less his business. My truck was stolen by Adams son along with Garrick’s, from inside diesel unlimited with no damage done to the building. Adam is not around near enough to know what is going on inside that ran down shop. Also it’s clear he’s ok with his son making poor choices in life and continue to steal from his business. A real business owner would have done whatever it takes to make this situation right, not turn it over to a lousy insurance company that can’t even cover half the cost of my truck! Everything about DU is a joke and I would NEVER recommend anyone to take their vehicle there unless you want to walk away from it empty handed. So thank you Adam for ignoring my calls and dodging talking to me about this, I sure hope loosing future business was worth not paying out for our trucks! Once again NEVER USE DIESEL UNLIMITED, the owner is closest thing to a scam artist I’ve ever met!
Not Recommended
BH
Blake H.
Millport, AL
06/07/2019
Your truck will get STOLEN & TOTALED HERE!
Adam can’t manage his kids, much less his business. My truck was stolen by Adams son along with Garrick’s, from inside diesel unlimited with no damage done to the building. Adam is not around near enough to know what is going on inside that ran down shop. Also it’s clear he’s ok with his son making poor choices in life and continue to steal from his business. A real business owner would have done whatever it takes to make this situation right, not turn it over to a lousy insurance company that can’t even cover half the cost of my truck! Everything about DU is a joke and I would NEVER recommend anyone to take their vehicle there unless you want to walk away from it empty handed. So thank you Adam for ignoring my calls and dodging talking to me about this, I sure hope loosing future business was worth not paying out for our trucks! Once again NEVER USE DIESEL UNLIMITED, the owner is closest thing to a scam artist I’ve ever met!
Not Recommended
JL
JOHN L.
Ford Pickup
04/19/2017
Verified Customer
Rescue 113
Diesel unlimited has become our go to guys. Their work is always done correctly the first time. We never have to take a truck back because it is always repaired correctly the first time
Recommended
JL
JOHN L.
Ford Pickup
03/07/2017
Verified Customer
Rescue 112
Very happy with the PM Service, thought the price was very reasonable, thanks for getting us in and out so quickly.
Recommended
JL
JOHN L.
Ford Pickup
02/25/2017
Verified Customer
Rescue 112
We are very happy to say that Desiel Unlimited is our choice for handling all our regularly scheduled PM maintenance. They are saving us money in the long run by being the only hands on our fleet of rescue trucks.
Thank you Melissa and Adam.
Recommended
JL
JOHN L.
Ford Pickup
01/25/2017
Verified Customer
Reserve Rescue 113 for Rocky Ridge Fire
Ever since we have been using Diesel Unlimited our repairs have been reduce greatly. At Diesel Unlimited Adam and his mechanics repair what is wrong with our vehicles promptly and properly. I am so great full that we found Diesel Unlimited they have been a true blessing. We tried all the ford dealers in town and I mean all, I found the service writers we're riding up extra items for them to make a little more money. This is certainly not the case with Diesel Unlimited. Thank you ADAM, Melissa and your crew of mechanics
Recommended
JL
JOHN L.
Ford Pickup
12/11/2016
Verified Customer
1996 Ford F-350 Rescue Unit
This vehicle was taken to a dealer to analyze and oil leak problem. After they thoroughly investigated the problem they reported it to be a front main seal. We took it to Diesel unlimited and go figure they found something totally different. They rebuilt the oil cooler and charged us a quarter of what the Ford place was considering a front main seal.
We have found Diesel unlimited extremely honest and trustworthy. So thank you very, I am very pleased to have a place to repair our fleet we can trust.
Recommended
JL
Jon L.
Birmingham, AL
10/08/2016
Extremely knowledgeable
Could not ask for better service, and Melissa in the office was very helpful by keeping us updated on our vehicle.
Thank you Adam and Melissa
Recommended
JL
JOHN L.
Ford F450 Super Duty
10/08/2016
Verified Customer
Completely satisfied
We had taken this F450 6.7 to every ford dealer in town. Everyone of them patched the problem and caused another by not repairing what was wrong. This went on for years, until I heard of a desiel shop in Alabaster. The name is Desiel Unlimited, Owner's name is Adam.
Since we have us Desiel Unlimited we have had No reoccurring problems ! Our fleet runs better then when they were new and get better fuel mileage.
Not only did Adam handle our motor problems but we had an air ride problem on one of our F350's that was put together incorrectly from the factory. In about a week they had it fixed and lifting four times quicker then it ever lifted before.
As you can tell we are luck to have found "Desiel Unlimited" located in Alabaster on Hwy 119. Call Adam and tell him you read our reviews. He will know exactly who wrote these comments.
Recommended
ML
Mr./Ms. L.
Dodge Pickup
09/30/2016
Verified Customer
Knows diesel engines inside and out.
Adam is always very good at explaining what happens and how to fix the problem. Very knowledgeable.
Recommended
BF
Brent F.
Alabama
RAM Pickup
06/11/2016
Verified Customer
Category: Service
Brent said they got him in right away at this business. They did the work quickly. He appreciates the service at this business. He recommends this business for service.
Recommended
JD
John D.
Alabama
GMC Sierra
05/25/2016
Verified Customer
Category: Service
John said the service is good.
Recommended
CC
Clint C.
Alabama
Ford Pickup
05/23/2016
Verified Customer
Category: Service
Clint said the business did what he asked them to do and kept him informed while they were doing it. They were very clear as to what it would take and how long it would take, and they stuck to that time line.
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Verified Customer
They said they could fix it no problem. On the first they kept the truck for almost 2 weeks and kept telling us a day or so and we'll be done. When we picked up the truck the air conditioner went out 2 days later and we returned to have them tell us something was installed by them backwards and they kept it another 4 days. Third, the week after that the check engine light comes back on and the transmission is making weird noises. They slid the engine and transmission apart for the oil leak fix according to them. Now the truck won't go in 4 wheel drive and has odd transmission shifts. They say they'll take a look, but after 3 attempts and several thousand dollars I don't trust them with the truck.
Their shop should have been all the warning I needed, but I really needed the ac repaired. It's dirty and looks like a junk yard inside! You can barely walk in it and there isn't a clean place to work on a vehicle.