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Dodson Williams Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(417) 869-1001
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2936 W Republic Rd Springfield, MO 65807
Get Directions
Dodson Williams Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 Reviews)
Write a Review
Recent Reviews
KC
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Kenneth C.
Springfield, MO
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Good service
This place actually cares about its customers.
CW
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Charlene W.
Springfield, MO
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Super place!
They're always honest and very educated about what needs to be done. I would refer them any day!
PC
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Phil C.
Springfield, MO
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Best Shop in SW Missouri
There is no other place to take your vehicle for regular maintenance or for repairs. The staff here are on top of everything and they make sure you know exactly what’s going on with your ride. There’s no ridiculous parts mark up and overcharges and no selling you what you don’t need. They care about keeping you safe and your car dependable. The staff here have over a hundred years of combined experience and it shows in the way they treat you and your vehicle.

I wouldn’t take mine anywhere else.
The Team A. from Dodson Williams Auto responded on 03/12/2025 04:54 AM

We are humbled and thankful for your friendship and your business!  Thank you again for taking the time to give up a great big pat on the back!  Always a pleasure!

PL
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Pamela L.
Springfield, MO
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Very friendly and prompt. Good communication.
Very friendly and prompt. Good communication and seem honest. 2nd repair completed at this business.
The Team A. from Dodson Williams Auto responded on 03/10/2025 05:26 AM

Thank you so much for taking the time for this great review for us! You are wonderful to work with and looking forward to continuing our relationship!

The Dodon Williams Automotive Staff

Verified Customer
Republic, MO
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Awesome Service!
I don’t trust anyone else with my vehicles! Great customer service and professional staff!
The Team A. from Dodson Williams Auto responded on 03/04/2025 12:25 PM

Thank you for taking the time for this great review!! We are always happy to work with you and thankful for your business!  The Dodson Williams Crew

SM
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Stephen M.
Springfield, MO
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great to work with.
Dodson Williams Auto are great to work with. Have used them many times and have always been happy with their work. They are my go to auto service company.
The Team A. from Dodson Williams Auto responded on 03/04/2025 12:27 PM

We are so grateful for this sweet review and mostly for being such a great customer and friend to us all!

The Dodson Williams Family

The Team A. from Dodson Williams Auto responded on 03/05/2025 05:04 AM

We are tickled to have you and really appreciate you taking the time to send in this exceptional review!!  

Thank you!  The Dodson Williams Autmotive Family

BD
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Barbara D.
Springfield, MO
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Replaced breaks
They always do a great job.
The Team A. from Dodson Williams Auto responded on 03/04/2025 12:27 PM

You are always welcome and "thank you" for taking the time for this great review!  We appreciate you!

The Dodson Williams Family

Verified Customer
Springfield, MO
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Perfect experience
This place is the best overall service and customer service
The Team A. from Dodson Williams Auto responded on 02/05/2025 04:54 AM

And "Good Morning to You!" what a great way to start off the day!! We will be holding our heads up a lil higher today! We truly appreciate you taking the time for this SWEET REVIEW!  Looking forward to your next trip in!

The Dodson Williams Family

DO
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Doug O.
Brookline Station, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
WE ARE SO GLAD YOU HERE.
AS USUAL VERY FRIENDLY AND GREAT SERVICE.
The Team A. from Dodson Williams Auto responded on 01/30/2025 04:58 AM

And...we are so happy to have you and the Mrs as part of our humble family!  "Always a pleasure!" and thank you for taking the time to write this sweet review for us!
The Dodson Williams Family

Verified Customer
Springfield, MO
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Excellent job.
I like the friendlyness of the staff. They do a great job.
The Team A. from Dodson Williams Auto responded on 01/27/2025 04:57 AM

Thank you Sweet Lady!  We are tickled to have you as a customer and friend! We appreciate you taking the time out of your busy day to leave us this wonder review!!  The Dodson Williams Crew

VH
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Valerie H.
Republic, MO
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Always so professional!
I love taking my car here because I know it's going to be very well taken care of, and they go above and beyond to make sure you're happy!
The Team A. from Dodson Williams Auto responded on 01/27/2025 04:59 AM

First of all, "thank you two for being a such a wonderful customer and friend for years and years!"  We truly appreciate this warm review and for allowing us to be of SERVICE!!  Thanks bunches!  The Dodson Williams Family

BD
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Barbara D.
Springfield, MO
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great group
Great folks to do business with. They are helpful in getting your vehicle taken care of. They explain what needs to be done with your vehicle. Great group of folks
The Team A. from Dodson Williams Auto responded on 01/24/2025 06:16 AM

Thank you Ms Barbara for this sweet review! We are very thankful to have you as part of our family and appreciate your business! We really appreciate you taking the time for the wonderful review!!

The Dodson Williams Family

PM
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Pam M.
Springfield, MO
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Needed a new ignition switch .
The bill bit me , but i trust them and I know it’s money well spent. My car is fixed …. with care .
The Team A. from Dodson Williams Auto responded on 01/10/2025 06:14 AM

Thank you so much for taking the time for this wonderful review! We appreciate you and look forward to having you back when you need something!  Stay safe,

The Dodson Williams Crew

BS
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Bob S.
Brookline Station, MO
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
9
Very friendly and focused
I had a weird issue with the sunroof. They kept me informed on a daily basis. It was frustrating, but the contacts made me feel much better. Thanks Debbie and the Crew
The Team A. from Dodson Williams Auto responded on 01/09/2025 06:48 AM

it was truly our pleasure working with you two! You handle the whole ordeal like a champ and we were happy to baby sit your Equinox for a few days. Thank you so much for this review as it means everything to us! We look forward to serving you again!

The Dodson Williams Family

SG
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Scott G.
Springfield, MO
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Quick and Detailed
I had an emergency with my Yukon. They were able to diagnose the issue, make it drivable for me, and supplied an estimate on long term fixes - all within about 2 hours! Outstanding place and friendly service.
The Team A. from Dodson Williams Auto responded on 01/09/2025 06:49 AM

We truly appreciate you taking the time for this sweet review!  Thank you for allowing us to be of Service, this makes it all worth it!

The Dodson Williams Crew

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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