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Dodson Williams Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(57 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Contact
(417) 869-1001

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2936 W Republic Rd Springfield, MO 65807
Dodson Williams Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(57 Reviews)

Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Perfect experience
This place is the best overall service and customer service
The Team A. from Dodson Williams Auto responded on 02/05/2025 04:54 AM

And "Good Morning to You!" what a great way to start off the day!! We will be holding our heads up a lil higher today! We truly appreciate you taking the time for this SWEET REVIEW!  Looking forward to your next trip in!

The Dodson Williams Family


DO
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Doug O.
Brookline Station, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
WE ARE SO GLAD YOU HERE.
AS USUAL VERY FRIENDLY AND GREAT SERVICE.
The Team A. from Dodson Williams Auto responded on 01/30/2025 04:58 AM

And...we are so happy to have you and the Mrs as part of our humble family!  "Always a pleasure!" and thank you for taking the time to write this sweet review for us!
The Dodson Williams Family


Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Excellent job.
I like the friendlyness of the staff. They do a great job.
The Team A. from Dodson Williams Auto responded on 01/27/2025 04:57 AM

Thank you Sweet Lady!  We are tickled to have you as a customer and friend! We appreciate you taking the time out of your busy day to leave us this wonder review!!  The Dodson Williams Crew


VH
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Valerie H.
Republic, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Always so professional!
I love taking my car here because I know it's going to be very well taken care of, and they go above and beyond to make sure you're happy!
The Team A. from Dodson Williams Auto responded on 01/27/2025 04:59 AM

First of all, "thank you two for being a such a wonderful customer and friend for years and years!"  We truly appreciate this warm review and for allowing us to be of SERVICE!!  Thanks bunches!  The Dodson Williams Family


BD
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Barbara D.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great group
Great folks to do business with. They are helpful in getting your vehicle taken care of. They explain what needs to be done with your vehicle. Great group of folks
The Team A. from Dodson Williams Auto responded on 01/24/2025 06:16 AM

Thank you Ms Barbara for this sweet review! We are very thankful to have you as part of our family and appreciate your business! We really appreciate you taking the time for the wonderful review!!

The Dodson Williams Family


PM
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Pam M.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Needed a new ignition switch .
The bill bit me , but i trust them and I know it’s money well spent. My car is fixed …. with care .
The Team A. from Dodson Williams Auto responded on 01/10/2025 06:14 AM

Thank you so much for taking the time for this wonderful review! We appreciate you and look forward to having you back when you need something!  Stay safe,

The Dodson Williams Crew


BS
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Bob S.
Brookline Station, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
9
Very friendly and focused
I had a weird issue with the sunroof. They kept me informed on a daily basis. It was frustrating, but the contacts made me feel much better. Thanks Debbie and the Crew
The Team A. from Dodson Williams Auto responded on 01/09/2025 06:48 AM

it was truly our pleasure working with you two! You handle the whole ordeal like a champ and we were happy to baby sit your Equinox for a few days. Thank you so much for this review as it means everything to us! We look forward to serving you again!

The Dodson Williams Family


SG
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Scott G.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Quick and Detailed
I had an emergency with my Yukon. They were able to diagnose the issue, make it drivable for me, and supplied an estimate on long term fixes - all within about 2 hours! Outstanding place and friendly service.
The Team A. from Dodson Williams Auto responded on 01/09/2025 06:49 AM

We truly appreciate you taking the time for this sweet review!  Thank you for allowing us to be of Service, this makes it all worth it!

The Dodson Williams Crew


VH
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Valerie H.
Republic, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Excellent place to take your car!
This is just the best place to take your car, bar none! The staff are impeccable, the service is amazing, and everyone here is just so nice!! Thank you for taking care of my car!
The Team A. from Dodson Williams Auto responded on 11/19/2024 05:10 AM

Always a pleasure Ms Val to you and your man! We are thankful for all our years of friendship too and happy to be of SERVICE!


BD
Bill D.
Nixa, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Always a great visit
Whatever our vehicles needed it could always be done here. Always has the parts and people with the knowledge to fix ANY problem. Facility is always clean and neat. ALL the staff are friendly and will help you with anything. If you need a ride you get it immediately, no waiting around. Wouldn't take my business anywhere else !
The Team A. from Dodson Williams Auto responded on 10/29/2024 07:26 AM

Ohh my! We are so tickled to see this review! It's been a pleasure seeing you both in our facility throughout the years and we also appreciate the yummy donuts you always bring too! Looking forward to continuing our relationship and thank you so much for taking the time for the wonderful review! 

The Dodson Williams Family

The Team A. from Dodson Williams Auto responded on 10/30/2024 06:19 AM

Oh Bill!  We missed you last visit!  We appreciate you and the Mrs so all the years of coming to see us!  It's like catching up with family when you guys come in!  Thank you bunches for this wonderful review!  

The Dodson Williams Family


DM
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Duane M.
Bois D Arc, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Excellent service
Timely and excellent service at a reasonable price!
The Team A. from Dodson Williams Auto responded on 10/25/2024 04:57 AM

We are truly humbled and thankful for you taking the time for this 'SWEET' review! Thank you so much!

The Dodson Williams Family


JS
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Julia S.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Wonderful & kind customer service.
I'm always satisfied with Dodson Williams work as well as their excellent customer service. I will certainly continue with their services for anything needed repaired on my vehicle.
The Team A. from Dodson Williams Auto responded on 10/24/2024 05:41 AM

Oh sweet lady! You are such a joy to have...and always spoiling us!  Thank again for this lovely gesture, we are always happy to see you come in!

The Dodson Williams Family


MC
Misty C.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Great Service from start to finish
Service is great! Debbie is a pleasure to work with! Very communicative.
The Team A. from Dodson Williams Auto responded on 10/21/2024 04:53 AM

Oh Sweet Lady!  You were the pleasure!  Always so upbeat and easy to work with!  Thank you for your coutesy and so thankful to have you! Really great to start the week off with this dandy review!!!

Dodson Williams Automotive


Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Great experience!
The issue was diagnosed and fixed quickly and inexpensively. Couldn’t be happier with Debbie and Al!

PM
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Pam M.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Service for regular vehicle maintenance
I have been associated with Dodson Williams since I was 16 years old and had my first wreck . I am now 69 . A lot has changed but my trust in them has not . Kind , professional, knowledgeable people .
The Team A. from Dodson Williams Auto responded on 10/18/2024 05:12 AM

Oh you sweet Lady! Thank you for this "warm" review! We are so proud to have you still coming in! I personally enjoyed having you in the waiting room, so fun and a silly personality!  We certainly appreciate you taking the time to write this on our behalf. Looking forward to next time.....

The Dodson Williams Family


Displaying Review 1 - 15 of 57 in total
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