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Don Wood Ford Lincoln

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,220 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
8
Total ReScores
4.9
ReScore Average
78
Net Promoter Score ®

Business Details

About

Don Wood Ford in Athens, Ohio serves the Midwest including surrounding areas of Columbus, Lancaster, and Parkersburg, OH. We have an enormous inventory of vehicles to select from. Whether you’re looking for a car, truck, van, or SUV, chances are we will have exactly what you are looking for. We have New Ford vehicles and a variety of Pre Don Wood Ford in Athens, Ohio serves the Midwest including surrounding areas of Columbus, Lancaster, and Parkersburg, OH. We have an enormous inventory of vehicles to select from. Whether you’re looking for a car, truck, van, or SUV, chances are we will have exactly what you are looking for. We have New Ford vehicles and a variety of Pre Owned automobiles to select from. Don Wood Ford is a preferred choice of Ford dealerships near Columbus for residents that want excellent pricing and amazing service. We strive to provide an amazing customer experience every time you visit our dealership, whether it’s for routine service, parts or buying your next vehicle.

Don Wood Ford has all the newest Ford models available including the Ford Focus, Taurus, Explorer, Edge, Escape, F-150, Expedition and Mustang. We provide auto financing for good and bad credit histories. Our Finance Team is dedicated to helping you obtain competitive interest rates and low monthly payments that you can afford.
...more

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(740) 593-6642

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2065 E State St Athens, OH 45701
Don Wood Ford Lincoln 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,220 Reviews)

Verified Customer
Athens, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Professional service, no hassles
In and out, service dept was a pleasure.
Jeff W., President from Don Wood Ford Lincoln responded on 02/20/2025 09:42 AM

We appreciate your positive feedback regarding your experience with our service department. It is gratifying to know that our team was able to provide you with efficient and pleasant service. We remain committed to maintaining high standards in customer care and look forward to serving you in the future.


DD
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Don D.
Athens, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Brake Job
Brakes were starting to make “that sound”. Contacted the Service Desk and talked to Brad. They didn’t have any appointments until the next week. Explained I had an out of town trip planned. He said if I could drop it off, they would see if they could work it in to the schedule. I did and they did!! Had the vehicle back in 2 days. Thanks Brad & Larry!!!!
Jeff W., President from Don Wood Ford Lincoln responded on 02/03/2025 09:38 AM

We appreciate you taking the time to share your experience with our service team. It is gratifying to know that your concerns regarding the brakes were addressed promptly and effectively. We strive to accommodate our customers' schedules and are pleased that we were able to fit your vehicle into our service timetable. Your recognition of our team members is noted; they are dedicated to providing exceptional service. Thank you for your business, and we look forward to continuing to serve you in the future.


LT
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Lisa T.
Dublin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
10
Great experience
Kristen is great to work with! Honest and hard working! Be sure to see her for your next car purchase!!
Jeff W., President from Don Wood Ford Lincoln responded on 01/31/2025 09:39 AM

We appreciate your positive feedback regarding your experience with Kristen. Her dedication to providing honest and hardworking service is truly commendable. Your recommendation is valuable, and we are pleased to know that you found the process to be satisfactory. Thank you for choosing us for your vehicle needs.


SM
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Sidney M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Don wood is great !
Great work, great price, great timing, great communication. Nice and easy to work with.
Jeff W., President from Don Wood Ford Lincoln responded on 01/30/2025 09:39 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our services. It is our priority to provide high-quality work and clear communication while ensuring a smooth process for our clients. Your satisfaction is important to us, and we look forward to continuing to meet your expectations in the future.


WW
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Willard W.
The Plains, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
2
Pre trip service
Going on winter trip. I feel much more comfortable after having truck serviced.
Jeff W., President from Don Wood Ford Lincoln responded on 01/25/2025 09:38 AM

We appreciate your feedback regarding the service performed on your truck. It is gratifying to know that you feel more comfortable and prepared for your winter trip. Ensuring the safety and reliability of your vehicle is our top priority, and we are pleased to have met your expectations. Safe travels on your journey.


KM
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Kathryn M.
Glouster, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Very helpful
Everything went will, very satisfied!
Jeff W., President from Don Wood Ford Lincoln responded on 01/20/2025 09:37 AM

We appreciate your positive feedback regarding your experience with us. It is gratifying to know that everything went well and that you are satisfied with the service provided. Your satisfaction is our priority, and we look forward to continuing to meet your automotive needs in the future.


RV
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Roger V.
Guysville, OH
Ford F350sd
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Great Customer Service - Service Dept
Knowledgeable, Professional, Trustworthy and Nice. Best Service Dept in town!

They make me feel like family.

Roger V.
Jeff W., President from Don Wood Ford Lincoln responded on 01/19/2025 09:38 AM

We appreciate your positive feedback regarding your experience with our service department. It is gratifying to know that you found our team knowledgeable, professional, and trustworthy. We strive to create an environment where our customers feel valued and supported, akin to family. Your endorsement is important to us and reflects the dedication of our staff. Thank you for choosing us for your automotive needs.


JA
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John A.
Athens, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Brake Service
New rear brake pads were done quickly. Bradley is a knowledgeable advisor.
Jeff W., President from Don Wood Ford Lincoln responded on 01/17/2025 09:38 AM

We appreciate your positive feedback regarding your recent experience with our service team. It is gratifying to hear that the rear brake pad installation was completed efficiently and that our advisor provided you with the knowledgeable assistance you expected. Your satisfaction is important to us, and we look forward to serving you in the future.


Verified Customer
Athens, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Service Department Excellent
Bradley in Service did great!
Jeff W., President from Don Wood Ford Lincoln responded on 01/16/2025 09:37 AM

We appreciate your positive feedback regarding your experience with Bradley in our Service Department. It is rewarding to know that his efforts contributed to your satisfaction. Providing quality service to our customers is our priority, and your acknowledgment reinforces our commitment. Thank you for choosing Don Wood Ford Lincoln.


RS
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Robert S.
Glouster, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Leaking bushing on transmission
Was repaired, bushing continued to leak. Brought it back, Larry in the repair shop made it right.
Jeff W., President from Don Wood Ford Lincoln responded on 01/15/2025 09:37 AM

We appreciate your feedback regarding your recent experience with our service department. It is reassuring to hear that the matter was resolved to your satisfaction. Our team is committed to providing quality service, and it is encouraging to know that Larry was able to assist you effectively. Thank you for choosing Don Wood Ford Lincoln for your automotive needs.


Verified Customer
Middleport, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Excellent service!
I appreciate how quickly they were able to change my tires. They kept me informed throughout the process.
Jeff W., President from Don Wood Ford Lincoln responded on 01/15/2025 09:37 AM

We appreciate your feedback regarding your recent experience with our tire change service. It is our priority to provide efficient service while ensuring our customers are informed at every step. Your acknowledgment of our efforts is valued, and we are pleased to have met your expectations. Thank you for choosing us for your automotive needs.


WA
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William A.
Albany, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
9
Male retiree
I am trying to find a company to take care of my diesel. It started out a little rough. By replacing a part that didn’t need changing. But that’s okay. What is is what is. I believe I can work with you all now that I understand the warranty I have. Take care. Bill
Jeff W., President from Don Wood Ford Lincoln responded on 01/01/2025 09:36 AM

We appreciate your feedback regarding your experience with our service department. It is important to us that our customers feel informed and satisfied, and we are glad to hear that you are open to continuing to work with us. Your understanding of the warranty is crucial, and we are here to assist you with your diesel needs moving forward. Please do not hesitate to reach out if you have any further questions or concerns. Thank you for your business.


MC
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Melvin C.
Glouster, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Awesome customer service and Bradley made sure to check everything and inform me of any problems found. Great service.
Don wood always dies awesome service on my 2016 F150. They do there point check everything and inform time and tell me if anything is wrong.
Jeff W., President from Don Wood Ford Lincoln responded on 12/29/2024 09:36 AM

We appreciate your feedback regarding the service you received for your 2016 F150. It is beneficial to know that our team provided thorough inspections and kept you informed throughout the process. Ensuring that our customers are well-informed about their vehicles is a priority for us. Thank you for choosing us for your automotive needs.


JK
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John K.
Athens, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
9
Excellent work!!
Good job!!
Jeff W., President from Don Wood Ford Lincoln responded on 12/26/2024 09:35 AM

We appreciate your positive feedback regarding your experience with us. It is gratifying to know that our efforts are recognized and that we have met your expectations. Your support is invaluable, and we remain committed to providing quality service.


Verified Customer
Nelsonville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
8
Timely Professional Service
Oil change & new tires was done faster than the estimated time!
Jeff W., President from Don Wood Ford Lincoln responded on 12/23/2024 09:37 AM

We appreciate your positive feedback regarding your recent experience with us for an oil change and new tires. It is gratifying to hear that we were able to complete the service in a timely manner, exceeding your expectations. Your satisfaction is important to us, and we look forward to continuing to provide you with efficient service in the future.

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