business image

Rossi's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(940 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Family own and operated Full service Repair shop. We service all makes and model. Spot in for a simple maintenance or a major repair. Family own and operated Full service Repair shop. We service all makes and model. Spot in for a simple maintenance or a major repair.

Categories
Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(301) 495-0188

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
903 Selim Road Silver Spring, MD 20910
Rossi's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(940 Reviews)

TD
gravatar
Tracy D.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Awesome service
Rossi’s provides excellent service at affordable prices. Rossi a d Steve are pleasant and professional. They are very detailed and will take the time to explain the work needed.

BW
gravatar
Burke W.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
No appointment but work done!
I had my BMW towed all the way from Delaware ($$$) to Rossi's on a Sunday. Met with Rod Monday morning to discuss likely water pump replacement and Rossi's had my car ready by the close of business that very same day.

AG
gravatar
Abeye G.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
10
Honest and reliable mechanics
I have known these mechanics for over 25 years and trust and recommended them to my friends, family and whoever asked me for honest and reliable mechanics.

RY
Russell Y.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Rossi Automotive provided outstanding service and at a low cost!
When my car’ electronics signaled system failure and the car wouldn’t start, I went to Rod Rossi, the owner. He quickly figured out the issue — battery failure — and went out of his way to help. I had come to Rossi when they were about to close for the night. But after closing shop Rod drove to where I had left the car, inspected the battery and ordered a new one for next-day delivery. The following morning he returned to my car, jump started it and took it to Rossi, where installed the new battery, and linked it with the car’s sensors. All in all, Rossi Automotive provided outstanding service and at a low cost!

KW
gravatar
Kelly W.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Always get a straight answer and reasonable charge
Friendly fast and knowledgeable people!

DG
Derrick G.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Excellent customer service
Rossi and his team provide excellent customer service .

LG
gravatar
Lee D. G.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Professionals
These professionals have kept my vehicle running with excellent service throughout the years. 2012 VW CC

VW
gravatar
Victoria W.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
10
Trusted Business
I am a repeat customer because I trust Rod not to price gauge, fix what needs to be fixed and fix it right the first time, and demonstrate overall good business practices.

PW
gravatar
Pamela Victoria W.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Trust
I trust Rod not to price gauge and fix it right the first time.

Verified Customer
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Always great service
Don’t let the size of the shop fool you! Rossi’s is an outstanding auto repair shop. Fair prices and great service. They show you all the parts replaced right down to the washers and screws.

Verified Customer
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
I always have a good experience with Rossi
They are so good at making me feel comfortable with any repairs that my car needs

PO
gravatar
Patrick O.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great Service
I was impressed with the quality of service. The shop kept me up to date while they were diagnosing issues. Additionally, I've never had mechanics show me the faulty parts they had to replace, which I appreciated. We'll be return customers!

PF
gravatar
Paul F.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Excellent work
New brakes, done quick and correctly. This is the only mechanic where I bring my BMW. Always excellent work

IW
gravatar
Irene W.
Lexington Park, MD
Mercedes-Benz ML320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Professional, informing, and polite
I love my mechanic. Polite, informing knowledgeable, and professional. Worth his money in gold.

PH
Phil H.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Top notch service
I was in a rush to get my car, and they came and picked me up, they also stayed open late just so I could get my car.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.