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Don's Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,897 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Family owned and operated repair facility since 2003! Your full-service, honest, auto repair shop! Family owned and operated repair facility since 2003! Your full-service, honest, auto repair shop!

Categories
Auto Repair, Oil Change, Tires
Contact
(860) 292-8917

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14 North Rd East Windsor, CT 06088
Don's Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,897 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
8
Bruce
I noticed the truck ran smoother when I left. Thanks for sticking to the job and getting g it right.

TM
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Teresa M.
Somers, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent Service and Reliability
It's so wonderful to have someone you can trust to work with. Don's is always professional and everyone is kind and takes the time to explain what's going on with your vehicle. I have been coming here for over 20 years.

JM
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JOY M.
Wethersfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Always outstanding
Exceptional service and attention to detail! Dave and the team went above and beyond to ensure my car was tuned up perfectly. Honest, professional, and highly skilled—highly recommend!

ME
MIKE E.
Windsor Locks, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Had manifolds and y pipe replaced did oil change and spark plugs
It’s always a good experience dealing with Don. very professional and on the money diagnostic .will definitely be back.truck runs and drives like new .thanks Don
Don W. from Don's Auto Care Center responded on 03/17/2025 08:45 AM

Your welcome Big Mike, any time we can help let us know.


KK
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Kenneth K.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
. It is nice to have a customer friendly shop still around.
They explained my issue and fixed it very quickly, very friendly and informative. It is nice to have a customer friendly shop still around. Thanks a bunch.
Don W. from Don's Auto Care Center responded on 03/17/2025 08:48 AM

Thank you Ken, glad to help anytime.


Verified Customer
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great place to take your vehicle
Very pleased with our service. They are quick, explains what is to be done and what was done. Pleasant to deal with. Thanks!
Don W. from Don's Auto Care Center responded on 03/17/2025 09:09 AM

Glad to help.


KS
Kelly S.
Ellington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Dependable trustworthy service with a smile.
Chris answered all my questions and concerns. He walked me through the priority fixes and my future repair work. Chris made sure the car was safe and reliable. Don’s Auto trustworthy service is for all makes and models. I’m so glad I found this garage!
Don W. from Don's Auto Care Center responded on 03/11/2025 04:59 AM

Thank you Kelly, But that is our job to make sure your vehicle is safe and reliable. PS your right Chris is a great guy!


DD
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DEB D.
Suffield, CT
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Help with coolant
A visit to Don's today was helpful as usual. It may seem very old fashioned but it is a pleasure to have a garage you can count on and trust. Problem solved and pleasant treatment, something reliable in today's crazy world.
Don W. from Don's Auto Care Center responded on 03/11/2025 05:06 AM

You know what is great Deb, It's having customers like you. Thank you so much!


RS
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Ron S.
Enfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
The Service, Prices and Discounts could NOT Be Matched by Any Other Auto Service in The Aera. I’ll Recommend Don’s to All My Family And Friends !!
The Service, Prices and Discounts could NOT Be Matched by Any Other Auto Service in The Aera. I’ll Recommend Don’s to All My Family And Friends !!
Don W. from Don's Auto Care Center responded on 03/11/2025 05:11 AM

Thank you Ron for all your years of service as a Firefighter!!


RV
Ruth V.
Norwood, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2025
verified customerVerified Customer
8
Tire leaking air.
I didn’t have an appt, but was taken fairly promptly, problem assessed, new tire ordered and delivered, mounted and on my way in 2hrs. Dave was knowledgeable and curtious . That kind of service is appreciated.
Don W. from Don's Auto Care Center responded on 03/11/2025 05:31 AM

Appointments are great but we understand the stress of being broken down. Thank you!


RK
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Ron K.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Excellent
Great service. This is a garage you can trust. Ask for Dave, he’s the best service manager I’ve ever met.
Don W. from Don's Auto Care Center responded on 03/11/2025 05:45 AM

Thank you Ron!! Dave is great guy & at his job. It was a blessing when he started here14 year ago.


RK
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Ron K.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Excellent
Great service. You can trust this garage to do good work at a fair price.

EL
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EVA L.
Broad Brook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Always great service
Always great service here
Don W. from Don's Auto Care Center responded on 03/11/2025 05:50 AM

Thank you Eva, it's geat to have you as a customer!


BL
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Bob L.
West Suffield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Excellent Service
When other automotive shops didn’t want to take on the job we were lucky to find Don’s Auto Service. They knew what to do, fixed in a timely matter and on top super friendly and HONEST! We have found our new mechanic!!! We highly recommend Don’s! You won’t be disappointed.
Thank you!
Cheryl and Bob
Don W. from Don's Auto Care Center responded on 03/11/2025 06:20 AM

Thank you so much Bob! And it was very nice talking with you wife when she picked up the vehicle.


MF
Matt F.
Grafton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
0
2007 Chevy 2500
Super nice people work was performed that day quick incorrectly done, highly recommend
Don W. from Don's Auto Care Center responded on 03/11/2025 06:23 AM

Thank you Matt, but I think you ment correctly done :}

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