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Don's Towing and Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(134 Reviews)
65
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
65
Net Promoter Score ®

Business Details

About

Towing and roadside assistance are available 24/7 and 365 days a year. Get back on the road fast with Don's Towing and Repair's speedy and effective auto repairs. You'll gain a more reliable vehicle and improved performance when you team up with the region's most trusted auto repair team. Our AAA- and ASE-certified professionals are Towing and roadside assistance are available 24/7 and 365 days a year. Get back on the road fast with Don's Towing and Repair's speedy and effective auto repairs. You'll gain a more reliable vehicle and improved performance when you team up with the region's most trusted auto repair team. Our AAA- and ASE-certified professionals are backed by more than 65 years of industry experience! Let us show you why your friends and neighbors in the La Crosse area call our team first when they have trouble with their vehicles. Great brakes are vital to your safety and the performance of your vehicle on the road. Team up with the recognized experts in automotive repair and maintenance and gain powerful brakes that will give you the stopping power that you need in critical situations. You'll get superior customer service when you turn to the family owned and operated shop! Expect hands-on help and clear communication from our experienced and qualified staff of ASE-certified technicians. Auto repair work doesn't have to be stressful! Choose the local team and get a FREE shuttle service that makes it easy to get along without your vehicle. When you're having trouble shifting gears, the problem could be with your vehicle's transmission. Bring your car or truck by our convenient local shop! You'll get great customer service from the family owned and operated auto shop. Ask about our convenient FREE shuttle service! Get the very best care for your vehicle! Turn to the 60-year industry veterans that are fully authorized and certified to work on your vehicle. Our team is ASE certified and approved by AAA. Trust us to know how to fix your transmission! You don't have to break the bank to get high-quality maintenance work that will keep your car or truck performing at the highest level. Just turn to the reliable local shop that offers oil changes for less! You'll save big when you choose our family owned and operated shop because we put customers first and keep prices low. Give us a call today to schedule your fast and convenient oil change! ...more

Categories
Auto Repair, Towing Service, Auto Maintenance
Contact
(608) 784-5872

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
816 Monitor St La Crosse, WI 54603
Don's Towing and Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(134 Reviews)

SA
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Shannon A.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
9
Flat tire and repair
fast excellent service
Amanda M. from Don's Towing and Repair responded on 04/30/2025 09:39 AM

We’re delighted to hear that you experienced our fast and excellent service! We know how frustrating vehicle troubles can be, and it’s our job to get you back on the road as quickly as possible—like a superhero without a cape. Your satisfaction is what keeps us going!


JR
JOHN R.
Onalaska, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Quik Oil Change
I've been going to Don's gor awhile now and have always had great customers service. I have been off work due to a surgery and needed my cars Oil changed. I made one call and got a great response. I took the car in and went to the waiting room and in less than 30 minutes they walked in and had my car back and ready to go. Great Customer Service!!!!!
Amanda M. from Don's Towing and Repair responded on 04/29/2025 09:44 AM

We appreciate you taking the time to share your experience. It sounds like we hit the sweet spot with your oil change and had you back in action faster than a squirrel on espresso! We're glad to hear you received the customer service you deserve, especially during your recovery. Wishing you smooth travels with your car and a speedy recovery for yourself!


Verified Customer
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Tires, alignment, oil change
Honest, efficient, quality workmanship these words best describe Don’s; Amanda, Jacey, Brandon and Jim have been most accommodating—thank you!
Amanda M. from Don's Towing and Repair responded on 04/24/2025 09:40 AM

We're glad to hear that our team made a positive impression with their honesty and efficiency. It's great to know that Amanda, Jacey, Brandon, and Jim hit the mark with their accommodating service. Quality workmanship is what we aim for, and your feedback truly brightens our day. If only we could bottle up that satisfaction to use during our coffee breaks! We appreciate your support and look forward to keeping things running smoothly for you in the future.


HG
HARVEY G.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Employees at Don's are always friendly and willing. to help
Don's towing and repair is an excellent car and truck repair facility
I trust the employees to take good care of my vehicle. Letting me know when and if my car needs anything to keep it running smoothly.
Amanda M. from Don's Towing and Repair responded on 04/24/2025 09:39 AM

We really appreciate you taking the time to share your experience. It’s great to hear that you feel confident in our team's ability to keep your vehicle in tip-top shape. We pride ourselves on being the trusted caretakers of your car, like an automotive spa day—minus the cucumber slices! You can count on us to keep you informed so your ride stays smooth and happy. Looking forward to keeping that engine purring!


JB
James B.
Holmen, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Tire
New tire was replaced quickly
Amanda M. from Don's Towing and Repair responded on 04/22/2025 09:38 AM

We appreciate you taking the time to share your experience! It's always a pleasure to get you back on the road in a flash, especially when it involves something as important as tires. We've got speed down to a science—now if only we could become pros at parallel parking! Your business is truly valued.


PB
Phillip B.
Onalaska, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Jump Start and new battery
Fast service using AAA for jump starting car. I than needed a new battery and Don’s got me in very fast and in no time had a new battery installed. This was the first time I was at their place and was impressed with staff and place to wait for service to be done.
Amanda M. from Don's Towing and Repair responded on 04/13/2025 09:41 AM

It's fantastic to hear that you had such a speedy experience with us, especially when it comes to a jump start and a new battery installation. We like to think of ourselves as the pit crew for your car! We're glad you found our team helpful and our waiting area a comfy spot to spend a few moments. If the unexpected ever strikes again, you know where to find us!


RJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Very nice people always willing to do what they can to help you out.
They don’t even do stump grinders but dons was nice enough to help me out with getting a wheel off my stump grinder. within a couple hours I had it back and it didn’t cost much at all.
Amanda M. from Don's Towing and Repair responded on 04/13/2025 09:41 AM

We're always eager to lend a hand, even if stump grinders aren't our usual gig. It sounds like we were able to help you get back in action without breaking the bank – a win-win! If you ever find yourself in another pinch, just give us a shout. We're here to keep things rolling, or in your case, un-stumping!


TC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Several Visits, With Different Automobiles, Have Always Proven Reliance & Trust.
Always Excellence! I Appreciate The Fairness, Patience, And Outstanding Counseling Regarding My Vehicle. Thank You SO Much.
Amanda M. from Don's Towing and Repair responded on 04/10/2025 09:40 AM

It's fantastic to hear you had such a positive experience with us! We pride ourselves on being as fair and patient as possible—like a yoga instructor for your vehicle's issues. We're glad our advice hit the mark for you. If your vehicle ever needs a little TLC again, you know where to find us!


Verified Customer
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Professional & understanding
Very understanding of the situation with my vehicle gave me a break on having to tow my vehicle there and back to my house. Mechanics and assistants were easy to talk to and we're very prompt with their service. They definitely will be going back to Don's.
Amanda M. from Don's Towing and Repair responded on 04/07/2025 09:40 AM

We appreciate your feedback! It's great to hear that our team was understanding and made the towing process a little less stressful for you. We aim to be the friendly neighborhood mechanics, not just the folks in coveralls. Knowing that our team was easy to talk to and prompt with their service is music to our ears. We look forward to welcoming you back at Don's for any future vehicle needs—just hopefully without any dramatic tows involved next time!


DM
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DANNIELLE M.
Almond, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Very pleased
I had all 4 brakes totally replaced and was done on time, friendly people, estimate was accurate, very nice waiting room!
Amanda M. from Don's Towing and Repair responded on 04/06/2025 09:40 AM

We really appreciate you taking the time to share your experience. It's great to know that our team was able to get all four brakes replaced without any hiccups and that you found our waiting room to be a nice spot to hang out. If only we had a coffee bar to match! We're glad everything was up to your expectations, and we look forward to keeping you safe on the road.


Verified Customer
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
Professional & Friendly
Little things matter. I had an oil change and was reminded to get my card punched. I had forgotten about it. My next one will be free. Thank you!
Amanda M. from Don's Towing and Repair responded on 04/06/2025 09:40 AM

We're glad to hear that our little reminders made a big impact! We all know how easy it is to forget about those punch cards, so it’s great to help keep your oil changes rolling for free. Keep those wheels turning, and we look forward to seeing you at your next visit – where we’ll happily help out with that oil change and maybe even sneak in a few more reminders!


DG
DAVE G.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Trust
It is rare to have confidence in a repair facility as I do in Don's
Amanda M. from Don's Towing and Repair responded on 04/03/2025 09:40 AM

We appreciate your confidence in us. It sounds like we’ve earned a gold star in your repair handbook! We aim to create a place where honesty and quality reign supreme, so it’s fantastic to hear that we’ve hit the mark for you. If anything else pops up, just know we’re just a phone call away, ready to help.


MB
Monica B.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Very professional......all aspects
From the nice gal (forgot her name) at the desk to whoever fixed my car---Thank you! You all were very thorough and I'm sure glad I drove into your lot to see if you could help me with the grinding noise of my brakes/rotors/pads. It was fixed overnite and I sure appreciate it.
Amanda M. from Don's Towing and Repair responded on 04/02/2025 09:42 AM

We're pleased to hear that our team provided you with top-notch service, even if names sometimes escape us! It's always a good day when we can turn a grinding noise into sweet silence overnight. We appreciate you choosing our lot for your car woes and we're glad we could get you back on the road safely. Here's to smooth sailing from here on out!


JG
Jennifer G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Excellent service
Always friendly and always can get my car in the shop fast to fix it
Amanda M. from Don's Towing and Repair responded on 04/01/2025 09:38 AM

We appreciate your feedback! It's great to hear that you find our team friendly and efficient. We know how important it is to get your car back on the road quickly—life doesn’t pause for car trouble! If there's ever anything we can do to make your experience even better, just let us know. Safe travels!


SD
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Steve D.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Amazing people
Never have an issue with the mechanics and front office people.. everyone is really nice.

Been going to Dons since I moved here in 2012, and don’t plan on stopping.

10/10 stars from me
Amanda M. from Don's Towing and Repair responded on 03/24/2025 09:38 AM

We appreciate you taking the time to share your experience with us! It sounds like you've found your home away from home for automotive care since 2012, and we're happy to be part of your journey. Our team loves hearing that the mechanics and front office staff have made such a positive impression. Here's to many more years of smooth rides and friendly faces. Your trust in us means a lot!

Offers and Posts
🚗✨ We’re thrilled to hear our front desk team gave you a warm welcome and speedy oil change! We promise, they don’t just change oil; they sprinkle a little magic too! Thanks for the love! 💖 #DonsTowingAndRepair #QuickAndFriendly
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Thank you for the awesome review! 🛠️ We're thrilled we could save the day and get you rolling again! 🚗💨 Remember, we're just a call away for all your tire troubles. Keep on cruising! #DonsTowing #TireHeroes
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We're thrilled to hear about your experience! ❄️🚗 Nothing like a trusty tow in the middle of winter's chill! Huge thanks for trusting us for so long. Your recommendation means the world! 🌟 Stay safe out there! #DonsTowing #CustomerAppreciation
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Thanks for the kind words! At Don's Towing and Repair, we aim to make your experience smoother than a freshly paved road! 🚗💨 Your satisfaction drives us! #CustomerLove #TowingHeroes
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We're thrilled to earn your trust! Honesty is our fuel—and we never run out! 🚗💨 Thanks for choosing Don's Towing and Repair for your auto needs. Quality service is our priority! 🔧 #TrustworthyService #DonsTowingAndRepair
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🚗💨 We're thrilled to hear you had a speedy experience! Early drop-offs? We believe in being on time, just like your car! Thanks for trusting Don's Towing and Repair. We're here to keep your wheels turning! 🔧 #QuickService #HappyCustomers
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We’re thrilled to hear you experienced our swift service! 🚗💨 Fast, friendly, and affordable—just the way we like it! Thanks for trusting us with your ride and for the kind words! 🌟 #DonsTowing #AutoRepairHeroes
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🙌 We're blushing under the hood! 🚗💨 Thanks for the kind words! Our team is always here, ready to go the extra mile because your satisfaction drives us! Keep those engines purring! 🔧✨ #CustomerFirst #DonsTowingAndRepair
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Oops! A stick shouldn't be a car's favorite snack! 🍂😄 We're thrilled you enjoyed our fast service and got back on the road in no time. Thanks for trusting Don's Towing and Repair! 🚗💨 #QuickFix #CustomerAppreciation
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🚗💨 A broken wheel on the interstate? No problem! Our stellar tow truck driver and fantastic crew love to work their magic and get you back on the road in no time. Thanks for trusting us! 🌟 #DonsTowing #CustomerCare
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We’re thrilled to hear your son made it back safe and sound! 🚗💨 Our team loves a good car comeback story and we're glad we could help with the speedy repair. Thanks for recommending us! 🎉 #DonsTowing #CustomerAppreciation
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Thank you for trusting us with your son's car! We're thrilled to hear our team got it back on the road quickly and professionally. Remember, we fix more than just flat tires—we mend worries too! 🚗💪 #DonsTowing #AutoRepairExperts
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Thanks for the simple yet powerful review! “GOOD” is our favorite four-letter word! ? Just like an oil change, it keeps things running smoothly. We're here for all your towing and repair needs! ?? #GoodVibes #DonsTowingAndRepair
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Thanks for the feedback! We appreciate your patience during check-in. We're thrilled you enjoyed the speedy service! ?? We’re working on those oil options—stay tuned! #DonsTowing #CustomerAppreciation
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?? We love it when a plan comes together! Thanks for choosing us for your tire needs. We promise quick service and a smoother ride! ?? #FastAndReliable #DonsTowingAndRepair
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?? We're thrilled to hear you loved our service! At Don's Towing and Repair, honesty is our best policy—no unnecessary repairs here! Thanks for trusting us to get your wheels back on track. ?️? #CustomerFirst #QualityService
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We're thrilled you had a smooth experience with us! ?? Quick repairs and great communication are our specialties. We're always here to rescue you from roadside drama! Thanks for the stellar review! ? #DonsTowing #AutoRescue
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Thanks for being part of the Don's Towing family for years! ? We're thrilled to keep your wheels turning and your heart smiling! Remember, we're just a tow away whenever you need us! ?? #CustomerAppreciation #TowingExperts
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