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Doughtons Auto Service Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(484 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are here to help you regardless of your roadside
emergency. Dead battery? Flat tire? Need gas? Need
a jump start? Involved in an accident? Our around the
clock towing service is as close as your phone.
Our well trained team of professional assistants has
the equipment to perform basic transports for any of
the above needs and We are here to help you regardless of your roadside
emergency. Dead battery? Flat tire? Need gas? Need
a jump start? Involved in an accident? Our around the
clock towing service is as close as your phone.
Our well trained team of professional assistants has
the equipment to perform basic transports for any of
the above needs and more. You will find us to be
efficient and thorough in every job we do because we feel you deserve the very best.
We always work closely with local officials at accident scenes for utmost safety in moving and towing your vehicle. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(540) 483-0852
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2085 Crooked Oak Rd Rocky Mount, VA 24151
Get Directions
Doughtons Auto Service Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(484 Reviews)
Write a Review
Recent Reviews
DT
DAVID T.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Experience
Great service as normal.
MT
MARSHA T.
Rocky Mount, VA
Chevrolet Corsica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
I am very pleased with the service at Doughton's Auto. I feel like I can discuss my automobile problems with him and get a qualified answer
I will recommend this business to anyone
.
DN
DOUG N.
Bassett, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Good service!
Power steering pump went out on my pickup with 150,000 miles on it! Steers like a new one now!
JB
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JOE B.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Pleased with first class service
Very pleased with analyzing the issues, communication afterwards making repair decisions easier.
DJ
gravatar
DAN J.
Rocky Mount, VA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Thank you!
Thank you for the great service!

Have a good weekend!
RD
RICHARD D.
Rocky Mount, VA
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Perfection
It is hard to improve anything when you are already at perfection. Auto dealers should send their people here to get proper training on all aspects of customer service. Thank you
SH
SHERYL H.
Roanoke, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Doughton’s Auto Service
Great customer service and reasonable pricing for auto repairs and maintenance.
LT
LARRY T.
Rocky Mount, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Quick , efficient service.
Friendly and professional al service
MP
MIKE P.
Rocky Mount, VA
Pontiac Solstice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent service. So nice!
I called two other garages and they refused to do the work on my car. I know it was labor intensive but Mr. Doughtons business took my car in right away. Excellent service!
JR
JAMES (JIM) R.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
8
Oil change and plugs
Got oil changed and replaced plugs
GN
GEARLD ( JERRY ) N.
Rocky Mount, VA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
A/C fixed
Thought we needed our A/C charged, but it turned out a few old seals needed replacing on our 2002 Suburban. Thank you Jimmy Daughton and staff!
PW
PHYLLIS W.
Rocky Mount, VA
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Brake Repairs
Jimmie and Chad were great about listening to my descriptions of what was wrong. They found the problem, called me about what needed to be done, ordered the parts and the vehicle was ready the next day. Very professional and reliable.
JS
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JOE S.
Union Hall, VA
Buick Envision
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
deer Strike 2019 Buick Envision
Appeared just to be very minor damage to headlight and passenger mirror. Jimmy found that water in the headlight had created electrical problems throughout the computer system. Even though USAA insurance screwed me, Jimmy did everything he could to get it fixed at a reasonable price. Does great work and makes sure things are correct at a far more reasonable price than any dealership could. Great people to deal with. Would highly recommend.
RW
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ROBIN W.
Rocky Mount, VA
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Friendly, good service
Always good to work with
RF
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RANDY F.
Henry, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Replaced motor in a Toyota pickup
Jimmy found a motor for my 2003 Toyota pickup had low miles on it for a fair price and installed it for a great price I will give them five stars at any time.
Displaying Review 1 - 15 of 484 in total
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