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Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,765 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are a Napa Auto Repair Shop in Hopkinton, RI. We are a Napa Auto Repair Shop in Hopkinton, RI.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(401) 491-9200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1100 Main St Hope Valley, RI 02832

Affiliations

ASE
NAPA
Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,765 Reviews)

GA
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GEORGE A.
Hopkinton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Very good
Very pleased

JD
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JASON D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Service Apt.
I couldn't find a ride so they drop me off which is very convenient. They also report all their work to Carfax which is helpful during resale. I'm

PW
PAIGE W.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
First time user!
We recently moved to Hope valley .. this was my husbands first time using this garage. The Service is excellent! The staff is kind, knowledgeable and professional! Service is prompt and they truly care about their customers. We Won’t take our vehicles anywhere else now. Thank you!

MG
MATT G.
Carolina, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Fast and honest service
Thank you again for the great service. Always dependable. Thank you Ashley for your patient explanations to my questions.

BC
BOB C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
There was something wrong!
I went in for an oil change. Kevin checked my car and found a leaking muffler connection. It was fixed and I was on my way. My car is safe to drive
.
THANK YOU DOWNTOWN AUTO

WC
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WILLIAM C.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
service
Very friendly and always quick. Ashley is always professional and friendly. Recommend this business to anyone that needs car service.

GK
GERALYN K.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Inspection
Everyone is so friendly and professional. Speedy and accommodating. I even overheard other customers speaking highly of the service and prices on more than one occasion. We are going to be coming back when we need work on our vehicles. I highly recommend Downtown Auto Repair.

AH
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ALEX H.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
8
Brake line blowout
We had a brake line blow in a parking lot on a Friday. I called Downtown auto. They said have it brought in Monday, they found the problem and fixed it at a fair price. Back on road Monday night.

MS
MICHAEL S.
Clearwater, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Downtown Auto Repair
Kev is the best, honest and quick. Thank you.

JO
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JOHN O.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
valve cove gasket
has valve cover gasket replaced with no problems have been back for my other car

Verified Customer
Westerly, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Kind, efficient, friendly,
I just needed a car inspection. From phone call, to reservation, to in person greeting, to completion of inspection….fantastic!

JC
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JEANETTE C.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
9
Great Service
Easy to schedule, fair prices, work done on time and customer phone service great!

Verified Customer
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Brake pads and rotors.
Very fair and reasonable.

GK
GERALYN K.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
vehicle inspection
Everyone was so friendly and the service was fast and painless!

DF
DEVON F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Quick and easy
I needed a front end alignment, and had it done same day as when it was dropped off. Prices are very fair, and customer service over the phone was perfect. Cannot think of a single negative thing to say.
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