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Downtown Garage Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(937 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We are known for our drive-ability expertise and diagnostic knowledge We are known for our drive-ability expertise and diagnostic knowledge

Categories
Auto Maintenance, Repair Shop
Contact
(248) 685-1969

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
120 W Huron Milford Charter TWP, MI 48381

Affiliations

ASE
Downtown Garage Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(937 Reviews)

EG
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Eric G.
Walled Lake, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Great and fast service as always!
Fixed my exhaust cheaply, quickly, and robustly!
The Team at D. from Downtown Garage Automotive Repair responded on 04/28/2025 11:45 AM

Hi Eric, 

Thank you for the 5 Stars. We appreciate your trust over the years and being so easy to work with! Have a great day. 

The Team at
Downtown Garage


Verified Customer
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Excellent service with people who know what they are doing
I have trusted DTG several times with multiple different vehicles, all of the repairs were efficient and reasonable. It’s nice having reliable auto service in town.
The Team at D. from Downtown Garage Automotive Repair responded on 04/28/2025 05:44 AM

Hello,

I just wanted to thank you for the nice review, we truly appreciate it! Hope you have a great day. 

The Team at
Downtown Garage


RP
Roy P.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Very dependable and compassionate
For the last few years in Oakland County, I’ve been on a constant search for a trustworthy and reliable automotive repair shop. After going to dealerships several times and being ripped off or them charging ridiculous amounts of money and not coming through on the service end. Finally I have found a first class automotive repair shop. It takes the time to understand your situation and will do whatever they can to help you every step of the way. It’s a rare find, but I trust the owner and manager of this shop. They have not let me down in recent years. They do not charge too much for parts or labor. If you’re looking for a quality and dependable automotive repair shop look no further than the downtown garage.
The Team at D. from Downtown Garage Automotive Repair responded on 04/28/2025 05:48 AM

Hi Mr Parks,

Thats very nice to hear, thanks for putting your trust in us! Thank you very much for the great review, have a great day!

The Team at
Downtown Garage


JV
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Jim V.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
13 year old car
I had issues with removing my key from the steering column. The troubleshooting and repair exceeded my expectations.
The Team at D. from Downtown Garage Automotive Repair responded on 04/28/2025 05:53 AM

Hi Jim,

We appreciate the 5 Star review, thank you very much! Hope you have a great day!

The Team at
Downtown Garage


DD
Dan D.
Milford, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2025
verified customerVerified Customer
7
replaced most of the front suspension parts
Subtle Clunk in the front end. Suggested replacement of shocks ball joints, and anti sway bushings. I also requested replacement of anti sway links. Problem is solved.
The Team at D. from Downtown Garage Automotive Repair responded on 04/28/2025 06:08 AM

Hi Dan,

We are happy the problem is solved, thats what we like to hear! If there is anything we could do better to get that one last star let us know. Hope you have a great day and thanks again for coming in! 

The Team at
Downtown Garage


SK
Scott K.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Always the best service.
Downtown Garage always provides a great service. We will continue to bring our vehicles there for service.
The Team at D. from Downtown Garage Automotive Repair responded on 04/23/2025 01:03 PM

Hey Scott,

Thanks for the 5 Stars! We appreciate the business very much. Have a great day!

The Team at
Downtown Garage


CB
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Christin B.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Kind and convenient
Brought my son's car in because the steering wheel was shaking. Also decided to get an oil change at the same time. They were able to diagnose and suggest repairs in a timely manner. The gentlemen that worked there are just that... Gentlemen. Love supporting local.
The Team at D. from Downtown Garage Automotive Repair responded on 04/23/2025 01:01 PM

Hi Christin,

Thank you for the awesome review, we appreciate that very much! Have a great day, see ya around town!

The Team at
Downtown Garage


MA
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Mike A.
Brighton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Local and Honest
Great garage with great people and service. Love taking my vehicles here, have had nothing but honesty and going above and beyond to help make the experience of car repair less stressful. Thanks to John, Mark and the team!
The Team at D. from Downtown Garage Automotive Repair responded on 04/23/2025 12:56 PM

Hey Mike,

Thanks for the 5 stars, we sure do appreciate it! We're here for ya, thanks for being loyal! See ya around

The Team at
Downtown Garage


HH
Heidi H.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Friendly and professional service
Marc and team are very friendly, professional and transparent.
The Team at D. from Downtown Garage Automotive Repair responded on 04/18/2025 01:33 PM

Hey Heidi,

Thank you for the 5 Stars, we appreciate it very much! Hope you have a great day!

The Team at
Downtown Garage


NW
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Norm W.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
An honest repair shop
One of the most important aspects to consider when choosing a shop for car repairs is their honesty. Of course you want to have a competent shop - one with the skills and tools to do the job - but finding a shop that you can trust to give you an honest opinion about what needs to be done and how much it will cost is just as important.
I have found Downtown Garage to be that kind of shop. They have done work on my cars for a few years now and always give me an honest up-front estimate of what it will cost. More importantly, if they find during the repair that they don't need to use all of the parts that they thought they might need or that something doesn't need fixing that they thought was wrong, they don't use or charge for those parts or that work. They are an honest and competent shop, as well as being friendly and pleasant to work with. You can't ask for more than that.
The Team at D. from Downtown Garage Automotive Repair responded on 04/18/2025 06:16 AM

Hey Norm,

Thank you for the awesome review! Im glad the repair went well and all stars aligned for us. Thanks for making the drive to us, I know its not as convenient as it once was. We truly appreciate your business and its always good to see ya! 

The Team at
Downtown Garage


TS
Tim S.
Fenton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Great service
These guys took my wife's car and put it up on the horse and checked it all out told me what was wrong with it but that they couldn't fix it so I was coming to pick the car up and I wasn't sure how much I owed him and I called and they said I didn't know them anything thanks again.
The Team at D. from Downtown Garage Automotive Repair responded on 04/17/2025 12:22 PM

Hi Tim,

Sorry again thats not one we are able to help you with, thank you for giving us the chance though! Have a great day! 

The Team at
Downtown Garage


GK
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Greg K.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Car repair
I have been a customer for over 25 yrs. As always your business got me back on the road in a timely fashion/ excellent work and a pleasure doing business with professionals
Highest regards
Greg K
The Team at D. from Downtown Garage Automotive Repair responded on 04/17/2025 12:27 PM

Hey Greg,

Thank you for the awesome review! Feeling is mutual, thank you for being so easy to work with! Absolutly the perfect customer, thanks again. See ya around

The Team at
Downtown Garage


KM
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Kevin M.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Downtown Garage
Mark and the guys did a great job repairing a few difficult items on my 14 Edge. Motor mounts, Y pipe flange gasket and front sway bar links on both sides. Good price for parts and labor in short time. 👍
The Team at D. from Downtown Garage Automotive Repair responded on 04/16/2025 08:03 AM

Hey Kevin,

Thanks for the awesome review we really appreciate that! Hope you have a great day.

The Team at
Downtown Garage


SH
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Sam H.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Can do attitude!
Great people to deal with, always going out of their way!
The Team at D. from Downtown Garage Automotive Repair responded on 04/15/2025 09:50 AM

Hey Sam,

Thank you for the 5 Stars! We appreciate your business over the years, have a great day!

The Team at
Downtown Garage


OS
Olivia S.
Milford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Olivia said Mark was prompt, and descriptive about potential problems and solutions. He was very knowledgeable. She got her vehicle done on the same day.
Recommended
The Team at D. from Downtown Garage Automotive Repair responded on 04/15/2025 09:48 AM

Hi Olivia,

Thank you for the 5 stars! I'm glad it all went well and able to get it back quickly.  

The Team at
Downtown Garage

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