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Duncan Auto Body - Allentown

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(379 Reviews)
Write a Review

Score Details

5 stars
84%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Family owned & Operated for over 40 years. We pride ourselves on Quality & Service. At Duncan Auto Body, we can handle any job from detailing to collision repair. We guarantee quality and great customer service. Family owned & Operated for over 40 years. We pride ourselves on Quality & Service. At Duncan Auto Body, we can handle any job from detailing to collision repair. We guarantee quality and great customer service.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(610) 395-2251
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1324 Minesite Road Allentown, PA 18103
Get Directions
Duncan Auto Body - Allentown's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(379 Reviews)
Write a Review
Recent Reviews
JL
gravatar
Joseph L.
Macungie, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
The personal phone calls from a member of the Duncan family keeping me informed.
My Lexus 2019 NX was brand new (only 300 miles) when in an accident. The damage was very extensive to the entire ,left side of the car. It was repaired to perfect condition
and all computer and technology systems are restored.

The personal phone calls gave me assurance and knowledge of the phases repair. The excellent reputation of Duncan Autobody is certainly accurate.
Recommended
JN
gravatar
Joanne N.
Macungie, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Pleasant experience
I recently had vandalism done to the doors on my vehicle. Duncan Auto Body did a great job repairing the damage. They have a very pleasant staff. Thank you again for service.
Recommended
RH
gravatar
Reed H.
Emmaus, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2015
Final conclusion
As an employer I can commend the owners for reaching out and taking care of a minor situation. I found the owners of Duncan to personally handle customer service. That is hard to find anywhere!!!!!
Recommended
Eric H. from Duncan Auto Body - Allentown responded on 04/30/2015 05:05 AM

Reed,
Thank You for your kind words and thank you for your business. We appreciate your trust in our company.

RH
gravatar
Reed H.
Emmaus, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2015
quality
Quality was good. Had a set of seat belts for the antigue car. one missing, was told they didn't see it. I wish they would have just purchased me a new one from ebay and review would be good
Recommended
WL
William L.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2014
verified customerVerified Customer
Category: Collision
William said this business has a good reputation and he chose them based on the quality of their work.
Recommended
JD
John D.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2014
verified customerVerified Customer
Category: Collision
Recommended
TB
Theodore B.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2014
verified customerVerified Customer
Category: Collision
Spoke with Kathryn. She said they have always been excellent.
Recommended
DH
Dan H.
Pennsylvania
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2014
verified customerVerified Customer
Category: Collision
Dan said he is very pleased with the end result of the repair. He was not satisfied with the communication due to it taking a long time to get the parts and he was not informed of the delay.
Recommended
FS
Francine S.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2014
verified customerVerified Customer
Category: Collision
Francine said they did a very nice job fixing her vehicle.
Recommended
RN
Richard N.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2014
verified customerVerified Customer
Category: Collision
Richard said this business did a great job on his vehicle.
Recommended
CM
Cecelia M.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2014
verified customerVerified Customer
Category: Collision
Cecilia said she was provided with excellent customer service. It was done at a reasonable price and in reasonable time.
Recommended
CS
Carl S.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2014
verified customerVerified Customer
Category: Collision
Carl said they do great work.
Recommended
LG
Loretta G.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2014
verified customerVerified Customer
Category: Collision
Loretta said she was very pleased with the repairs.
Recommended
DH
Deborah H.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2014
verified customerVerified Customer
Category: Collision
Recommended
RM
Rachel M.
Pennsylvania
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/15/2014
verified customerVerified Customer
Category: Collision
Rachel said she wasn't satisfied with her overall experience because of the condition of the vehicle when she picked it up. The buffing was off, over spray was all over the vehicle, the sunroof wasn't right and the vehicle was very dirty. After dealing with everything she was satisfied with the end results. The microphone to the blue tooth still isn't working but she decided to let it go. To get the blue tooth fixed she would have to drive an hour one way and she doesn't want to deal with it. The vehicle was delayed 2 days but she wasn't given a reason for the delay. Brian did a good job with the estimate. She wouldn't recommend the business because of everything already shared.
Not Recommended
Displaying Review 1 - 15 of 399 in total
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