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Duncan Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,628 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
55
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

About

Duncan Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call us today to schedule your next visit. Duncan Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call us today to schedule your next visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(540) 382-2100

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2050 Roanoke Street Christiansburg, VA 24073

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(540) 382-2100
No Business Hours Provided

Business Hours

* No Time Zone Provided
2050 Roanoke Street Christiansburg, VA 24073

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
86
Net Promoter Score ®

Business Details

Categories
Contact
(540) 382-2100
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
2050 Roanoke Street Christiansburg, VA 24073
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,628 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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GS
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Gerald S.
Blacksburg, VA
This review violates the SureCritic Review Policy.

MC
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Mike C.
Christiansburg, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/08/2022
0
Category: Service
DEALER SUPPORT WHEN VEHICLE FAILS, REALLY LACK THERE OF
While in transit for annual vacation, at exactly 253 miles into the journey, the Venue's transmission began to slip, and the vehicle would not move. The vehicle was serviced four-days before the trip at Duncan Hyundai in Christiansburg, VA, and given a clean bill of health. Hyundai fixed the vehicle after about two-weeks waiting for a NEW replacement transmission. Hyundai towed the vehicle to a local dealer without issue. The problem is it cost us $789.00 to rent a U-Haul one-way rental due to no loaner cars, or rental cars in the area where the car broke down (Athens, OH). Hyundai reimbursed us $300.00. Almost $500.00 out of pocket expenses. Duncan customer service refused to help navigate the Hyundai re-imbursement process. In my opinion The Duncan Group is all excuses and no substance.

CS
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Christin S.
Galax, VA
This review violates the SureCritic Review Policy.

CS
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Christin S.
Galax, VA
This review violates the SureCritic Review Policy.

AM
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ANGALINA M.
2017 Hyundai Santa Fe S
This review violates the SureCritic Review Policy.

GM
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Gary M.
Roanoke, VA
This review violates the SureCritic Review Policy.

GM
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Gary M.
Roanoke, VA
This review violates the SureCritic Review Policy.

EH
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Earl H.
Christiansburg, VA
This review violates the SureCritic Review Policy.

EH
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Earl H.
Christiansburg, VA
This review violates the SureCritic Review Policy.

Displaying all 9 Review
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