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SureCritic / Dunshee Body & Frame - Kalamazoo
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Dunshee Body & Frame - Kalamazoo

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29 Reviews)
84
Write a Review

Score Details

5 stars
87%
4 stars
7%
3 stars
1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(269) 375-2100
No Business Hours Provided

Business Hours

* No Time Zone Provided
6585 W Kl Ave Kalamazoo, MI 49009
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Dunshee Body & Frame - Kalamazoo's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29 Reviews)
Write a Review
Recent Reviews
JQ
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Janet Q.
SUBA Forester Premium AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Another Great Job
Dunshee always does a professional and beautiful job on car repairs.
SS
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Suzanne S.
SUBA Outback Premium w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Subaru repair
Very professional and caring staff and kept me informed on progress and was completed sooner.
RB
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Rickey B.
SUBA Outback Touring XT AWD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2024
verified customerVerified Customer
8
Fender Bender
Very good people I had contact with
CO
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Chris O.
SUBA Forester X Premium Automatic w/All-Weather Pkg/Nav
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
Highly Recommend
We've used Dunshee quite a few times over the past 20 years. Each experience was flawless from start to finish.
CE
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Christian E.
SUBA Forester
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2024
verified customerVerified Customer
8
Good
Excellent communication
NF
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Nicole F.
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2024
verified customerVerified Customer
8
Highly Recommend For Your Collision Repair
I’ve brought Dunshee a few cards now over the years that have been in accidents and every time the quality of service, communication, and overall experience has been excellent. Better than any car dealership I’ve been to.
DS
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David S.
SUBA Outback Premium w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2024
verified customerVerified Customer
10
Dunshee
Top notch experience!
PV
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Paula V.
SUBA Forester Touring w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2024
verified customerVerified Customer
10
Collision repair
Easy checkin and checkout. Good communication during repairs. Ease of returning rental car from Enterprise
AM
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Andrea M.
SUBA Impreza Premium w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2024
verified customerVerified Customer
10
AWESOME customer service
Total pros. They not only did a great job on my repair, but they communicated with me during the whole process so I always knew where everything stood. Two thumbs way up.
KW
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Kathryn W.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2024
verified customerVerified Customer
10
Great Experience
Very professional company. Gave frequent updates. Car was fixed in time. Quality work.
DM
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Dannielle M.
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2023
verified customerVerified Customer
10
Dunshees
Excellent service and communication. The partnership between them and Enterprise made the whole experience easy. I am quite pleased.
AA
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Amy A.
SUBA Forester Sport w/Continuously Variable Transmissio
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/13/2023
verified customerVerified Customer
5
Good Communication, Poor Painting
Dunshee sent me update texts regularly while working on the car, which was fantastic. They also detailed the entire inside of the car. What they didn't do was check for paint chips and sprayer debris before putting the clear coat on, and fully fill in the dent with bondo to make the lines correct in the quarter panel. I know it's a hard area to fix, but they came highly recommended and I am disappointed. This is going to result in another visit to make it right. However, their customer service representative is already scheduling me for a visit so we can talk about the next steps.
MS
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Margaret S.
SUBA Outback Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2023
verified customerVerified Customer
10
Very good service
Overall the Dunshee team did an excellent job with repairs and completed within the predicted timeframe. I appreciated the repair progress updates via e-mail, as well as the excellent coordination with my insurance and car rental. Everyone I encountered was courteous and great to work with.
SA
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Sarah A.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customerVerified Customer
10
Excellent
Dunshee sent me update texts regularly while working on my car and completed it almost a week early. They were all very nice and made the process easy. My car looks like new. Highly recommend!
BP
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Bette P.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2023
verified customerVerified Customer
10
Dunshee’s is an excellent automotive repair body shop.
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Displaying Review 1 - 15 of 29 in total
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