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DuPage Auto Werks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(371 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what
If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in West Chicago offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in West Chicago, we are totally confident that DuPage Auto Werks Ltd is the best option in town!
...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(630) 231-4444

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
850 Meadowview Dr West Chicago, IL 60185
DuPage Auto Werks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(371 Reviews)

RK
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Richard K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Checking Out Our New Ride
We just bought our Beetle Convertible and brought it to Dwayne and the guys to check it over and get the maintenance up to date. Hoping for lots of happy wind in the hair motoring! All is good… thanks guys!
Dwayne S., president from DuPage Auto Werks responded on 03/20/2025 09:43 AM

We appreciate your enthusiasm for your new Beetle Convertible! It sounds like you've got some fantastic adventures ahead with the wind in your hair. We're glad Dwayne and the team could help get your ride ready for some top-down cruising. Enjoy the open road, and may your journey be filled with sunny days and smooth drives!


RK
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Richard K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Great Body Shop Experience!
Brought our Eurovan to the Body Shop side of DuPage AutoWerks after a fence post jumped out in front of us while backing down our driveway. Hey, it was really dark. They did a great job and can’t even tell anything happened! Thanks guys!
Dwayne S., president from DuPage Auto Werks responded on 03/20/2025 09:43 AM

We're glad to hear that your Eurovan is looking as good as new after its unexpected run-in with the fence post! It's amazing what some skilled hands and a little elbow grease can do. We hope the next time you're backing out, the only thing that jumps out at you is a friendly neighbor waving hello. Your satisfaction truly brightens our day!


JJ
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JOE J.
Warrenville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Oil change and brakes
Great quick service. Finished in one day …thank you DuPage Auto Werks.
Joe Jedlovec
Dwayne S., president from DuPage Auto Werks responded on 03/19/2025 09:40 AM

We appreciate your feedback and are delighted that you found our service quick and efficient. One-day turnaround is our way of keeping you on the road with minimal hiccups. If we could give you a gold star for being such a great customer, we would! Drive safe and enjoy those wheels of yours.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Fast Work
Did the job very fast and saved money
Dwayne S., president from DuPage Auto Werks responded on 03/14/2025 09:41 AM

We appreciate your feedback! It sounds like you found the perfect duo of speed and savings at DuPage Auto Werks. We like to think of ourselves as the friendly pit crew for your vehicle—fast service and hitting the budget-friendly mark! If you have any more automotive needs in the future, we’re just around the corner, ready to help.


LJ
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LEE J.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Service of multiple cars
Over many years I have received superior care for our cats that have been serviced by DuPage AutoWerks. I refer my friend and I know that I have paid less in repair costs from what car dealers charge.
Dwayne S., president from DuPage Auto Werks responded on 03/10/2025 09:38 AM

We're delighted to hear that you've received superior care from our team over the years—who knew car repair and feline welfare could go hand in hand? It's great to know that not only do our services keep your vehicle running smoothly, but also save you some cash compared to those dealer prices. Your referrals mean the world to us; we promise to keep raising the bar on quality service. Here's to many more years of keeping your ride in tip-top shape!


DS
Dennis S.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Dennis said they are friendly, they are quick and they are nice people.
Recommended
Dwayne S., president from DuPage Auto Werks responded on 03/08/2025 09:41 AM

We're over the moon to hear you had a great experience with our team! Quick, friendly service is what we aim for – kind of like a pit stop in a race, minus the checkered flag. We appreciate you taking the time to share your thoughts and hope to keep that nice streak going!


RS
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Robert S.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
New customer; excellent service.
1/28 key stuck in ignition '08 Jetta.
Initial advice: careful lubrication overnight corrected the issue; continues to work beautifully to date.
Long term: Dwayne recommended new cylinder be made in Germany specifically to match my existing keys. I approved, and just picked up to keep on the shelf for them to install if needed in the future.
Many thanks to Dwayne and his crew!
Dwayne S., president from DuPage Auto Werks responded on 03/05/2025 10:09 AM

It's great to hear that we were able to fix you up with the replacement lock.  It's always great to have a little backup plan, just in case! Here’s to smooth drives and trouble-free ignitions ahead. If you need anything else, you know where to find us!

Dwayne C. Shilling
president
6302314444


RK
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RICHARD K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Normal Maintenance Visit Done Great
When it comes time for normal maintenance or major repairs, DuPage Auto Werks should be the first call you make! Knowledgeable, fair, reasonable, and friendly. Great people to do business with!
Dwayne S., president from DuPage Auto Werks responded on 02/21/2025 09:40 AM

We're pleased to hear that you found our team to be knowledgeable and friendly! It's great to know that we could make your maintenance and repair experience a smooth ride. We believe that quality service shouldn't have to come with a hefty price tag, so it’s nice to see our efforts appreciated. Your recommendation means a lot to us, and we look forward to keeping your vehicle in top shape for many miles to come!


TC
Tim C.
Wayne, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Tim said he has known them for a very long time. They go the distance every time and are always reliable. They provide loaner cars, which is so great about them. He said they did body work on his vehicle, as well. They always do a great job.
Recommended
Dwayne S., president from DuPage Auto Werks responded on 02/15/2025 09:42 AM

We appreciate your long-standing trust in us! It's fantastic to hear that we’ve been able to go the extra mile for you—both figuratively and literally, thanks to our loaner cars. We're glad you were happy with the body work, too. If only our cars could talk; they’d have some stories to share! Here’s to keeping your vehicle in great shape together for many more miles ahead.


FL
Fabrico L.
West Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Review
Dupage Auto werks did a good job on my BMW. I would likely go to them when my car needs more repairs
Dwayne S., president from DuPage Auto Werks responded on 02/07/2025 09:40 AM

We appreciate your feedback and are glad to hear that your BMW is in good hands with us! It sounds like we’re earning our stripes in the auto repair game. Whenever your car is ready for its next adventure (or a little TLC), just know we’ll be here, ready to help—hopefully with a smooth ride ahead! Safe travels!


PJ
Paul J.
Lisle, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
The car was taken into the shop, allowed to thaw, and promptly serviced as promised
Thanks to the staff, I now have an excellent understanding of winterizing the diesel fuel, using a properly rated motor oil, and generally keeping fluids filled. All gelled fuel was eliminated in the system, upon which the engine turned right over. I'm looking forward to another 130,000 miles of good performance!
Dwayne S., president from DuPage Auto Werks responded on 02/05/2025 09:40 AM

We're glad to hear that our team's expertise has you all set for winter! It sounds like you're ready to tackle the cold head-on—just make sure the engine doesn’t try to hibernate. With that kind of knowledge, we have no doubt your vehicle will be cruising along smoothly. Here’s to many more miles of happy driving!


PC
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PETER C.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Engine Oil Leak
Dupage Auto Werks diagnosed the issue I had with my 2008 VW Beetle, and fixed it in a very timely manner.
Dwayne S., president from DuPage Auto Werks responded on 02/01/2025 09:41 AM

We're pleased to hear that we could get your 2008 VW Beetle back on the road in no time! Diagnosing car issues can sometimes feel like a game of detective, but we’re glad everything turned out well. If your Beetle needs any more detective work in the future, just give us a shout. Safe travels on all your upcoming adventures!


LM
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Lori M.
Saint Charles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Honest, professional and responsible!
We were looking for a second opinion for our Audi RS7. . Did we really need the high dollar repairs others were recommending? Dupage Auto Werks, took the time, reviewed and evaluated our car, they gave us an honest assessment, what work was required, what wasn’t — honest assessment without any expectation of work. Wow, how refreshing!! So Professional!, They ultimately replaced needed brakes, changed the oil. . Professionals you can trust!
Dwayne S., president from DuPage Auto Werks responded on 01/31/2025 09:40 AM

We appreciate you sharing your experience with us. It sounds like we successfully eased your mind about those high-dollar repairs, which is always a win in our book. After all, who doesn’t love a second opinion that feels more like a reassuring pep talk than a high-pressure sales pitch? We’re glad we could help with the brakes and oil change. If you ever need another honest assessment—or just want to chat about the fascinating world of Audi engineering—don’t hesitate to reach out.


RK
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RICHARD K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Eurovan Alternator Replacement
Once again the guys at DAW came through for me! As the old Eurovan ages (24 years old now) parts are increasingly difficult to find, but Dwayne seems to always come through and get us back on the road quickly and efficiently with a minimum of hassle.

Verified Customer
Wayne, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
First-class.
Kevin did a great job in restoring our vehicle to it's dealership appearance.
Dwayne S., president from DuPage Auto Werks responded on 03/05/2025 10:13 AM

We're glad to hear that Kevin worked his magic and restored your vehicle to its dealership appearance. It's always nice when a car comes out looking as good as new—and perhaps even better. If your vehicle ever feels like it needs a refresh again, you know where to find us!

Dwayne C. Shilling
president
6302314444

Service Coupons and Posts
🚗💪 Thanks for the awesome review! We’re thrilled to ensure your car is ready for those epic road trips. With brakes and filters fresh, your ride is all set for adventures! Great team, great cars, and even better journeys ahead! #CarCare #RoadTripReady 🌟
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🚗✨ Thank you for the glowing review! We're thrilled to have brought your classic ride back to life! Who knew 20-year-olds could be so demanding? 😄 Cheers to many more miles ahead! #ClassicCars #DuPageAutoWerks
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Thanks for trusting us with your Volvo! ?? We love surprising you with our speedy service—just not with unexpected fees! ? Here’s to many more smooth rides ahead! #DuPageAutoWerks #ServiceWithASmile
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Thanks for the stellar review! ?✨ We strive to keep your rides running smoothly while keeping our honesty levels high! We promise we won't ask for your car’s secret life…too much! ? #ServiceYouCanTrust #DuPageAutoWerks
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?✨ Five-star trust and speedy service? We're on cloud nine! Thank you for continuing the journey with us—Wayne and the crew love keeping your ride in top shape! ?? #TrustTheExperts #DuPageAutoWerks
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Thanks for the love! ?❤️ We’re thrilled to keep your VW Beetle in top shape. Trust is everything, and we’re honored to be your go-to auto shop! Remember, we're just a pit stop away whenever you need us! ?️ #AutoCare #BeetleLove
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? We're thrilled to be your go-to for all things auto! Trust and skill are the oil that keeps our engine running smoothly. Here's to more miles together! ?? #DuPageAutoWerks #TrustworthyService
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Hey there! ? Thanks for the shoutout! We're thrilled to hear that your car is driving smooth and that you appreciated our fair prices and loaner service. We're here for you! #CustomerSatisfaction #DuPageAutoWerks
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Thanks for the kind words, Richard! We're thrilled to hear about your positive experience. Keeping your car in top shape is our mission, and we're glad to have your trust. Here's to many more miles ahead! ??️ #CustomerAppreciation #CarCare
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? Thanks for the 5-star review! We're thrilled to hear you're very satisfied with our service. ?? We appreciate your support and look forward to serving you again! #CustomerSatisfaction #AutoMaintenance
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Thanks for the shoutout, Dan! We're thrilled to be your go-to for auto care. ?? Our team is always here with trustworthy service. #CustomerAppreciation #DuPageAutoWerks
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? Thank you so much for your amazing review! We are thrilled to have been your go-to auto shop for over 30 years. Your kind words mean the world to us! ?? #CustomerAppreciation #DuPageAutoWerks #AutoMaintenance #WestChicago
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Thanks for the kind words, Richard! ? We're proud to have been part of keeping your Eurovan running strong for so many miles! #WestChicago #DuPageAutoWerks #Honest #Knowledgeable #Reasonable #Caring ?
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We're thrilled to hear that Michael had a great experience with us! We take pride in providing quality, no-nonsense auto repair ? ? ? #WestChicago #AutoRepair #CustomerSatisfaction ? ? ?
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Thanks for the great review, Tom! ?We're glad you were impressed with our upfront honesty and knowledge. We look forward to seeing you again soon! ? #DuPageAutoWerks #WestChicago
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