Business Solutions
English Español
SureCritic / Durable Auto Body
business image

Durable Auto Body

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(8 Reviews)
86
Write a Review

Score Details

5 stars
96%
4 stars
<1%
3 stars
<1%
2 stars
4%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
86
Net Promoter Score ®

Business Details

Categories
Contact
(203) 753-0067
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
393 Thomaston Ave 84 South Street Waterbury, CT 06702-1024
Get Directions

Affiliations

Durable Auto Body's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(8 Reviews)
Write a Review
Recent Reviews
MS
gravatar
Michael S.
SUBA Impreza Sport w/Continuously Variable Transmission
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2024
verified customerVerified Customer
2
Poor
I have a light on , on the dash the TPMS light is on there’s bubbles in the clearcoat there’s drips of paint on my passenger side door and there’s excessive vibration when I’m driving on the highway
David P G. from Durable Auto Body responded on 12/19/2024 10:11 AM

Thank you for bringing these issues to our attention. It sounds like your vehicle is trying to communicate more than just “take me for a spin.” We’re genuinely sorry to hear about the TPMS light, the clearcoat bubbles, the paint drips, and the excessive vibration —. We want to make sure everything gets sorted out so you can hit the road without interruptions. Your feedback is valuable and helps us improve our services. If you could reach out directly, we would love the opportunity to address these concerns and get things back on track for you. we have left messages for you, thnka you again 

LG
gravatar
Linda G.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Excellent customer service
Very professional atmosphere…my car was ready when expected…
GV
gravatar
Gary V.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2023
verified customerVerified Customer
10
Excellent service and communication
My new car was in an accident. Durable Auto body kept us informed on the progress throughout the entire time. When we picked up the car they went over in great detail what was done to the car and answered all the questions we had. My car was returned looking brand new. Durable Auto Body did an outstanding job and we would highly recommend.
MS
gravatar
Margaret S.
SUBA Forester Touring w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2023
verified customerVerified Customer
10
An ideal place to be in unfortunate circumstances!
This was my first accident, and Durable was very understanding and sympathetic. They did beautiful work -- the car is five years old and looks brand new!
EH
gravatar
Erik H.
SUBA Legacy Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customerVerified Customer
10
GREAT WORK PERFORMED WITH NO ISSUES
MY CAR WAS TAKEN IN RIGHT AWAY. I LIKE THE TEXT MESSAGES THEY SENT ALMOST DAILY TO LET ME KNOW THE STATUS OF MY VEHICLE. I GOT MY CAR BACK A DAY EARLY AND IT LOOKS BETTER THAN NEW.
AS
gravatar
Anika S.
SUBA Impreza w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2023
verified customerVerified Customer
10
Excellent body shop
Great experience - friendly, professional and accommodating. Highly recommend!
AT
gravatar
Alberta T.
SUBA Forester w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
verified customerVerified Customer
10
excellent service
Work was done on time and communication about my car was consistent.
CO
gravatar
Carmen O.
SUBA Forester X Premium Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
10
Experience with staff was pleasant
Durable staff were courteous, professional and treated me respectfully.
Displaying all 8 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.