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Durango Premier Auto Care dba Durango Small Car

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(450 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
2.0
ReScore Average

Business Details

About

Durango Premier Auto Care, formerly Durango Small Car, opened its doors in 1979 with one simple goal: to provide Durango, Colorado, with the finest auto service and products available for BMW and Fiat cars. Fast Forward 40 years, and you’ll find that we are still hard at it. Our company has grown, and with that growth, we have been able Durango Premier Auto Care, formerly Durango Small Car, opened its doors in 1979 with one simple goal: to provide Durango, Colorado, with the finest auto service and products available for BMW and Fiat cars. Fast Forward 40 years, and you’ll find that we are still hard at it. Our company has grown, and with that growth, we have been able to introduce Porsche, Volkswagen, Audi, Mercedes Benz and others to our foreign vehicle repair lineup. We have auto service technicians who are trained to work on them with competence and skill. Have an Asian or domestic vehicle. No worries, we can provide repair and maintenance on most cars and SUV's as well. Give us a call ...more

Categories
European Auto Repair, Car Maintenance, Oil Change
Contact
(970) 259-3460

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
138 Bodo Dr Durango, CO 81303-7942
Durango Premier Auto Care dba Durango Small Car's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(450 Reviews)

MB
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Matt B.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
What’s not to love...
... my Miata has now visited Premier Auto Care several times, with Sid replacing fluids and installing several modifications. His work has been impeccable and I couldn’t be more pleased. Premier offers truly professional service at a fair price. What’s not to love? You may count me among your many loyal customers.
Recommended

RW
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Robynn W.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Brake rotors & oil services
I drove to Durango from Southern California. My BMW 328i had a little trouble with brake issues. Neighbors here in Durango recommended this business for any foreign vehicles. Durango Premier Auto did a fantastic job to repair brake rotors. I would not worry about breaking down while driving back to California. Great service with great resources with AAA. Thank you, Jim Borst and staff.
Recommended

LG
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LISA G.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
verified customerVerified Customer
Great Service!
They picked up my car, maintained procedures for sanitation and social distancing, then returned my car after service. Wow! Sid made having my car worked on easily, efficient and safe. Thank you!
Recommended

CW
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CARRIE W.
Durango, CO
Volkswagen Vanagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2020
verified customerVerified Customer
keeps my van running
The owners and managers have always been kind and honest. My vehicle is 30 yrs old and requires a lot of maintenance, but they do a great job of keeping it running.
Recommended

RM
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RICK M.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
verified customerVerified Customer
Fast friendly and competent service.
Jim and his crew always give us the finest service for over 9 years for our Cayenne Turbo.
Recommended

Verified Customer
Durango, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2020
verified customerVerified Customer
Attention to detail
I’ll keep returning with this car. DSC is increasing its life for us.
Recommended

RG
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RONNIE G.
Durango, CO
Volkswagen Vanagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Great work and great feedback
We’ve never been to a mechanic that gave such detailed feedback on our vehicles. Their work is super efficient and Jim is always there to give updates and history reports whenever you need!
Recommended

DL
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DIANE L.
Bayfield, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
verified customerVerified Customer
Individual Care
Good service and listening to client. Great car care and suggestions,
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 03/23/2020 03:01 PM

We really appreciate your trust in us to service your Subaru.  Thank you so much for the great review and for the continued support.  We are here for any service or repair needs you have in the future.


JH
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Jamie H.
Bayfield, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
verified customerVerified Customer
Excellent
JIM and your senior mechanic make the shops excellent reputation .
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 03/23/2020 02:56 PM

We are certainly glad to have Jim and Doug on our team.  Thank you very much for the recognition and the great review.  We appreciate your continued business.


Verified Customer
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
verified customerVerified Customer
Awesome service
Durango Premier did a great job with my car. Fast, friendly, & well done service for a good value. Great local resource for foreign car service.
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 03/11/2020 12:01 PM

We are always pleased when we receive a great review from another happy customer.  Thank you so much for taking the time to leave this feedback and for trusting our team to service your Audi.


SA
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SCOTT A.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
verified customerVerified Customer
Jim is awesome!
Wonderful experience and would highly recommend Durango Small Car.
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 03/06/2020 04:01 PM

Thank you so much for the great review.  We think a lot of Jim too!.  We appreciate your recommendation and you trusting us to service your BMW.  


MR
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MELISSA R.
DOLORIS, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
verified customerVerified Customer
Helpful
I was very happy with the service and they were very helpful with explaining services they performed on my car.
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 03/06/2020 03:59 PM

Thank you for this thoughtful review.  We are glad that your experience was great while we serviced your VW Eos.  We really appreciate your business.


JS
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JIM S.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
verified customerVerified Customer
Fixed
Very satisfied with the service on my car. I was informed on what was required and the cost, no miscommunication. It was done quickly and took care of all problems.
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 03/06/2020 03:57 PM

We appreciate your trust in us to take care of your Audi and are glad that you are satisfied with the service you received while in our shop.  Thank you very much for this great review.


ST
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Steve T.
Durango, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2020
verified customerVerified Customer
Ouch
$140.00 for an oil service on a Toyota truck seems a little high. What do you think?
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 02/17/2020 04:17 PM

Thank you for the 4 stars and for the comments.  Our oil changes will cost more than a shop which provides quick lube service as our oil changes are performed by experienced technicians and we use higher quality fluids and filters.  Your service also included replacement of the air filter and cleaning of the intake box, thus the higher than normal price.  We continuously work to get the best pricing on our materials while providing high quality service for our customers, and hope we continue to deliver the value for a reasonable price.  If you ever have a question about the price, please do not hesitate to ask as we would like to make sure you have a clear understanding of the services and associated cost.  Thank you again for being a customer and for your feedback.


TB
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TODD B.
Durango, CO
Mercedes-Benz ML500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
verified customerVerified Customer
Very professional results with excellent communication
Jim has consistently listened well and then advises with depth of understanding.He then carefully prices the work to be done and follows through with excellent results via the mechanics. The car that has been worked at this business is my 2003 Mercedes 500 SUV. They are also good at stopping short of working on something that only the dealer is set up to manage.
Recommended
Tracy C. from Durango Premier Auto Care dba Durango Small Car responded on 02/17/2020 04:08 PM

Thank you for the 5 stars and the nicely written review.  We appreciate you trusting us with your Mercedes-Benz and hope to help you get many more years of good service from it.  


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