business image

Dylan's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,240 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

Dylans Automotive is family-owned shop that prides itself on honest prices, hard work, and building relationships. We are one of the few shops in Ventura that services nearly all makes and models of cars; American, European, and Asian cars and trucks. We are a reliable and honest shop that always gets the job done! Dylans Automotive is family-owned shop that prides itself on honest prices, hard work, and building relationships. We are one of the few shops in Ventura that services nearly all makes and models of cars; American, European, and Asian cars and trucks. We are a reliable and honest shop that always gets the job done!

Categories
Auto Repair, Repair Shop, Import Auto Repair
Contact
(805) 653-8000

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1084 E Thompson Blvd B Ventura, CA 93001
Dylan's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,240 Reviews)

JW
Jessica W.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Oil change & Brake Check
They were great!

NG
Nola G.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Always great service at Dylan’s. Today’s oil change and full service was 1/2 hour. Didn’t even need a trip back to my office the service was so quick!!.😊
Usual great service. Today’s oil change was done in 30 minutes. Didn’t really need a ride back to the office.

JJ
gravatar
Joan J.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Awesome!
Everyone at Dylan's is awesome. I love Sandra. She is the best.

SW
gravatar
Sean W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Excellent Customer Service!
I brought my truck in for brake service and the guys at the shop very quickly identified the problem and recommended a cost effective solution. Then they took it a step further and offered me a ride to my home and back to the shop. I’ve been to their business twice and find them to be smart, honest and reputable. I did research on how much it would cost to fix my issue and their estimate was on point. I’ll be bringing my truck back for any other issues because this garage is serious about excellence.

BA
gravatar
Brad A.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
The best place to get work done!
I always like what they do and how they do it!

SS
Sandra S.
Oxnard, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Staff are sweet & on it
Sandra the receptionist was so sweet and helpful !🥰 mechanics were super helpful and had a great eye for detail! Thank you for all you do I’ll be back 😁👏🙌 excellent service by staff

ZM
Zach M.
Carpinteria, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/12/2025
verified customerVerified Customer
0
$3800 quote
Car was only out of gas, got quoted $3800 for new fuel tank and pump. Filled it with gas and it was able to drive away as has been running fine.
Dylan W. from Dylan's Automotive responded on 02/19/2025 09:06 AM

We got 1 star because we did the following: Scanned the vehicle network for codes relating to "NO START" issue; Watched scan data for anomalies like hybrid battery cell voltages, and fuel trim data; Observed the fuel gauge at TWO bars;  Put the coach battery onto a battery charger;  Put codes into Identifix and Alldata to further determine diagnostic path; Removed Mass Air Flow Sensor to inspect heated element for dirt/debris; Checked fuel pressure and it had none!;  Supplemented fuel into intake and the vehicle ran;  Added 1 gallon of fuel to tank and it did NOT run!!!  Checked the relay for power output and it was ok.  At that point it's a fuel pump 99% of the time.  I have spoken to 2 different shop owners in Ventura and not one would have thought differently.  It is a classic bad fuel pump!  We used 1000's of dollars worth of tools and decades of experience and because you have a one off you feel like getting back at us by a bad review.  Shame on you.  You clearly don't work with your hands as a skilled laborer or you'd know better.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
8
Got Me In Quickly
Prompt and thorough work on my vehicle. Good about considering my budget, gave recommendations for priorities of futures work that considered that along with my safety.

DC
Dan C.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Good service
Quick, friendly and reasonable

JM
James M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
9
Fair prices, fast service
Prices are fair and a lot more reasonable than many local shops, especially the chain mechanics. Service is good and quick despite the limited space availability.

Verified Customer
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Best place
They had my old car at 430,000 miles before I sold it, and this almost 200,000 and no big repair bill from them…They are simply the best in the business.

EN
Eric N.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Good work at a fair price!
Dylan’s Automotive always does a great job. They are fast and reliable

DV
Damian V.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great service!
Just went in for a Induction service and it was done the next day, very pleased with the service and the people were very nice.

NJ
gravatar
Nathan J.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Knowledgeable- car electrical issues
Thought my alternator was out, just a bad cell in the car battery. Dylan’s staff/mechanics are always helpful and efficient!

BW
Barbra W.
Ventura, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Friendly
Friendly helpful but most important honest
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.