business image

East Cooper Auto Pros

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,084 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

EAST COOPER AUTO PROS is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. Our shop uses high-quality parts and meets all requirements necessary to EAST COOPER AUTO PROS is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(843) 881-2820

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1198 Shadow Dr Mount Pleasant, SC 29464
East Cooper Auto Pros' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,084 Reviews)

SV
Sam V.
North Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Sam said good communication, pretty quick, and they get things done.
Recommended

BC
gravatar
BRETT C.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Very proficient!
Felt very confident about my daughter heading out of town minutes after their work!
Thanks so much!
Brett

SH
gravatar
SCOTT H.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Will continue
I am very pleased that you continue to keep my higher mileage truck running after several years and more than just a simple oil change. Thank you.

HO
Heath O.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Heath said they are the best. Good service.
Recommended

JT
gravatar
JIM T.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Thorough and considerate
My car wasn’t blowing cold air anymore. Dan and Bob ran diagnostic tests to prove it was due to part failures and not just low on Freon. They also saved me a lot of money by selecting more cost effective yet warranties replacement parts rather than OEM.

RH
gravatar
ROBERT H.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
clear view
it wasn’t time for my oil change, but realized my windshield wipers were falling apart. Made a phone call to East Cooper auto pros and they were willing and able to replace my windshield wipers that day. I sure am thankful for such a wonderful automotive shop.

AN
Andrew N.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
Category: Service
Andrew said every time he goes, they are nice, they do a complete job, he doesn't feel overcharged, they tell him exactly what is wrong and why. They explain all the details, they do all the things he wants and more.
Recommended

JH
gravatar
JIM H.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
9
Great Service
I have been taking my vehicle to the folks at ECAP for over 5 years and have been very happy with their services.

SJ
gravatar
STEWART J.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great service
I have been taking my vehicles to East Cooper Auto Pros since they first opened many years ago. They always do a great job and I totally trust them. Also, Willy is a great guy and supports my family's charity The Peyton Johnson Moore Fund.
And, I like all the nice people who work there.
Stewart Johnson

Verified Customer
Isle Of Palms, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
East Cooper Auto Pros
ECAP always does a thorough and excellent job and in a very timely manner!

NS
gravatar
NANCY S.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
The Very Best
I have used East Cooper Auto Pros for many years. The best I have ever used!!

MT
gravatar
MICHAEL T.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Unbelievable Service
I’ve been going here for three years now. Exceptional service and very good value and affordable.

CR
gravatar
CHRIS & HOLLY R.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
The best!
I’ve been with East Cooper Auto Pros for over 20 years. Their integrity is beyond measure.

LA
Lauren A.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Lauren said she had a good experience.
Recommended

JT
gravatar
JIM T.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Above and beyond service
They go above and beyond just fixing what I thought the problem was to find the root cause. I trust these folks!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.