business image

East Vancouver Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(794 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

East Vancouver Automotive, our goal is to provide exceptional customer services to our new and existing customers.

We strive to give you the best experience in the industry.

We value your business.
East Vancouver Automotive, our goal is to provide exceptional customer services to our new and existing customers.

We strive to give you the best experience in the industry.

We value your business.

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(360) 314-4723

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
10:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
705 SE Park Crest Ave Ste D 430 Vancouver, WA 98683
East Vancouver Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(794 Reviews)

FS
Flora S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Auto repairs
They are very Trustworthy and do excellent work

SB
gravatar
Skip B.
Forks, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Still Excellent after all these years !
Having used their services since day one, when a couple of great mechanics decided that they could help customers better than they could through 4 Seasons, I can attest that EVA is a credit to their craft and a true pillar of the community. Thanks for always going a bit farther to help us.
Jeremy S., Owner from East Vancouver Automotive responded on 02/21/2025 08:56 AM

As always thank you Skip for all the years of good business you and your family has brought us! Always a pleasure to have you around.


KJ
Kylee J.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Amazing as always
Best place in town and treat me like family. I recommend them to everyone!
Jeremy S., Owner from East Vancouver Automotive responded on 02/21/2025 08:57 AM

We always appreciate it Kylee, it's nice having good customers like you!


JV
Jim V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Awesome Service!
The team here provides amazing service. Quick diagnosis and repair. Had it towed in on a Monday (bad starter) was ready 24 hours later! Highly recommended
Jeremy S., Owner from East Vancouver Automotive responded on 02/12/2025 08:41 AM

Thanks Jim, we always do our best to get things done in a timely matter to get our customers back on the road again.


HS
Howard S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Car repair
Excellent work and they can get you in and out super fast
Jeremy S., Owner from East Vancouver Automotive responded on 02/06/2025 10:29 AM

Always a pleasure Howard, see you next time!


JC
gravatar
John C.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Thoughtful and detail-oriented
This is another delightful review to share. Ray and the folks at East Vancouver think of everything, including presenting ideas to save me money on service. In this latest service for oil change, headlight problems were identified, explained and fixed. A brake problem was identified that was left over from a tire repair done by a prominent tire dealer. So, I was able to go back to that dealer and have it fixed for free. Working with Ray for years has been a relief compared to other shops.
Jeremy S., Owner from East Vancouver Automotive responded on 02/06/2025 10:26 AM

Well we thank you for the business are glad you are happy with our services John, let us know whatever else you may need and we are always happy to help!


Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
9
Good honest work.
Worked with us to get the parts on, in the most affordable and correct fashion.
Jeremy S., Owner from East Vancouver Automotive responded on 02/06/2025 10:28 AM

Happy we could help, even if it's not our parts that we are installing we are always willing to take care of our customers.


LH
Laurel H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service as always!
I somehow got a screw in my tire so brought my car in. Ray not only fixed it but also squeezed me into the schedule to get my rear brakes done as well as an oil changed. I really appreciated the great service!
Jeremy S., Owner from East Vancouver Automotive responded on 01/29/2025 08:54 AM

Always a pleasure Laurel, it's nice to have good customers like you!


JP
gravatar
Jerry P.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Outstanding customer service! ⭐️⭐️⭐️⭐️⭐️
All the technicians are absolutely amazing. Super helpful, super friendly and super affordable prices. We can only recommend these guys.!!!
Jeremy S., Owner from East Vancouver Automotive responded on 01/29/2025 08:46 AM

We are thankful for your business Jerry! We always do our best for our customers. 


AC
gravatar
Anthony C.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
They do a great job
Always thorough and back their work.

Fair costs, too.
Jeremy S., Owner from East Vancouver Automotive responded on 01/29/2025 08:50 AM

We take pride in giving a good service and always standing behind our warranty for our customers.


Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Needed to know why my car was dripping fluid under my car.
Professional and efficient...worked me in quite quickly...gave my car a 'stress test' and found the problem. Staff was knowledgeable and courteous. Offered reasonable solutions.
Jeremy S., Owner from East Vancouver Automotive responded on 01/29/2025 08:49 AM

Thank you for the kind words and we are always happy to help.


BB
Brad B.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Emergency brake issue
My emergency brake on my van started sticking and would not release. I talked to East Vancouver Automotive and they said they could get me in pretty much right away. I dropped it off in the morning and was given a quote which I accepted and picked it up that afternoon and everything is now perfect. Great company to do business with.
Jeremy S., Owner from East Vancouver Automotive responded on 01/29/2025 08:48 AM

Thank you for all the years of business Brad, we really appreciate it!


JH
Joe H.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Alignment
Took car in for alignment did fantastic job was in and out quickly.Been using these guys for years very honest crew ?
Jeremy S., Owner from East Vancouver Automotive responded on 01/16/2025 07:41 AM

Keep the vehicles comin' Joe, we always appreciate the business!


TC
Tricia C.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Oil change
Excellent automotive and customer service.
Jeremy S., Owner from East Vancouver Automotive responded on 01/16/2025 07:37 AM

Thank you Tricia, we always do our best for all of our customers.


LK
gravatar
Linda K.
Vancouver, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2025
verified customerVerified Customer
9
Reliable honest automotive service
Good service as usual! These guys are always willing to help with questions & concerns.
Jeremy S., Owner from East Vancouver Automotive responded on 01/16/2025 07:40 AM

We appreciate the business Linda! We are always here to help.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.