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Eastern States Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(406 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Exeter, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Exeter, we are totally confident that Eastern States Auto Repair is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(603) 778-9200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
67 Route 27 Brentwood, NH 03833
Eastern States Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(406 Reviews)

Verified Customer
Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Five Stars!
Five stars across the board!
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/22/2025 09:40 AM

We appreciate the stellar rating and your enthusiasm! It seems we hit all the right notes, and we’re glad to know you had a great experience. If we could bottle up this kind of feedback, we'd probably have the world's best perfume by now. Thanks for trusting us with your automotive needs!


KM
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Keith M.
Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Awesome
I am extremely happy with my visit today the guys were awesome and provided me with excellent service and were upfront fair and reasonable I willBe a regular customer from this point forward and recommend them to anyone who is looking for a positive experience
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/21/2025 09:40 AM

We appreciate you sharing your experience with us! It sounds like our team really rolled out the red carpet for you—just without the paparazzi. We’re glad to hear you felt our service was fair and upfront; we aim to keep things transparent (much like our garage doors). Looking forward to having you as a regular—who knew auto repairs could spark such loyalty? Thanks for spreading the word!


DA
Dana A.
Lee, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
They are very helpful here and definitely recvomrbdthiscshop fir your repair needs
Excellent shop
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/17/2025 09:37 AM

It's great to hear that you found our shop to be excellent! We're committed to providing top-notch service, and it sounds like we hit the nail on the head. Whether it's oil changes or more complex repairs, our team aims to keep your vehicle running smoothly and maybe even better than before. If there's anything specific you loved about your experience, feel free to share—everyone loves a good story!


JD
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Julian D.
Kensington, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Repaired my lexus when IRA lexus could not
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/10/2025 09:39 AM

We appreciate your feedback and are glad to hear that we could come to the rescue when the dealership couldn't. It sounds like your Lexus has found a new favorite pit stop. If it ever needs another round of TLC, you know where to find us!


LP
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Lisa P.
Kensington, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellent Service!
Reliable, excellent service. Fair priced!
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/10/2025 09:38 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our service reliable and fairly priced. We pride ourselves on keeping both our customers and their wallets happy! If there's anything else we can assist you with, just give us a shout.


AS
Alexandria S.
New Hampshire
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Alexandria said they did a good job.
Recommended
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/08/2025 09:42 AM

We appreciate your feedback and are glad to hear you felt we did a good job. It's our mission to keep your vehicle running smoothly. If our work could earn a gold star, we would certainly have a few in our trophy cabinet by now. Looking forward to helping you with any future needs!


DB
Douglas B.
Exeter, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Spoke with Pat. She said the service is really good. The technicians drive her and her husband home when service is being done. That's really nice and helpful.
Recommended
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/02/2025 09:40 AM

It's great to hear that you had a positive experience! Our team believes a little extra effort can make a big difference—like giving rides to customers. We aim to keep your wheels turning while keeping your day on track! If there’s anything else we can do to enhance your visits, just let us know. Happy driving!


JM
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Jorge M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Rapid response and warm atmosphere
Cannot recommend this guy's enough
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/23/2025 05:07 AM

Thanks Jorge, It was nice meeting you and I'm glad we could get your tire fixed. We are here if you need anything.

MICHAEL KIERNAN | Owner
EASTERNSTATESAUTO@YAHOO.COM
603-778-9200


LB
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Lisa B.
Brentwood, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Excellent service AGAIN!
Second time we have used Eastern. Friendly staff, amazingly efficient, reasonable charges. They have great communication. In the past, saved me from unnecessarily replacing an engine. This time, in for routine maintenance which was done perfectly. I totally trust them to not only take care of my vehicles, but to give us good, honest and competent advice. THANK YOU! Will definitely be back.
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/20/2025 09:38 AM

It's fantastic to hear that you had another great experience with us! Our team aims to keep things friendly and efficient, and we're always glad to know that our communication hits the mark. Avoiding unnecessary engine replacements—now that's what we call a win! Keeping your vehicle in tip-top shape is what we're here for, and your trust in us means the world. We appreciate your loyalty and look forward to the next time we can help you out. Here’s to many more smooth rides ahead!


JF
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Jim F.
Raymond, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
9
Did my job request very quickly and correct
They told me when bring my car in they had it fixed on no time . They even suggested other issues that need attention and I will have them do it because they’re thorough. These people have got my business from here on out I thank you.
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/19/2025 09:39 AM

We appreciate your feedback and are delighted to hear about your experience! Our team takes pride in being thorough, even if it means adding a few extra items to your car’s "to-do" list. After all, a well-maintained vehicle is a happy vehicle. We're glad to have earned your trust and look forward to keeping your car in tip-top shape!


LF
Lincoln F.
Portsmouth, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Excellent customer service
The crew at Eastern were all super friendly and kind. They were patient with all our questions and kept us up to date with all service being done!
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/12/2025 09:37 AM

We’re glad to hear that you had a positive experience with our team! It’s always our goal to be as friendly as a golden retriever and as patient as a seasoned yoga instructor when it comes to your questions. Keeping you informed during service is just part of our commitment to great customer care. If you have more inquiries or need assistance, you know where to find us!


LP
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Lisa P.
Kensington, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Excellent
Always fair priced. Excellent service!
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/06/2025 09:35 AM

We're glad to hear that you find our pricing fair and our service excellent! It's our goal to keep both your vehicle and your wallet happy. If you ever have any questions or need assistance, don't hesitate to give us a shout. Your continued support keeps us cruising along!


DK
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Deborah K.
Raymond, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Terrific service
Great service! They went above and beyond by providing me a drive home and picked me up the next day as they had to order parts. The next morning my vehicle was fixed and handles great!! Friendly and professional service! I would go there again.
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/03/2025 09:36 AM

We're glad to hear you had such a positive experience with us! It sounds like we truly rolled out the red carpet—or in this case, a cozy ride home—for you. We're committed to making vehicle repairs as painless as possible, and it’s fantastic to know that your car is handling like a dream now. We’ll be here whenever you need us—though hopefully without the need for an Uber next time!


Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Quick, courteous, good service.
We went in for a front end alignment and an inspection sticker and less than an hour we were on our way. The price was reasonable and what they quoted, so can't ask for more than that.
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/02/2025 09:35 AM

It's fantastic to hear that your experience with us was as smooth as a well-aligned front end! We strive to keep things efficient and transparent, so it's great to know our efforts paid off. A reasonable price and a quick turnaround—sounds like a win-win to us! If your vehicle ever needs a little TLC again, we’ll be here, keeping the wheels rolling.


AS
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Amanda S.
Stratham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Quick and efficient service!
Thank you for fitting us in and providing excellent service!
MICHAEL K., Owner from Eastern States Auto Repair responded on 01/02/2025 09:35 AM

We're really pleased to hear that you had a great experience with us! Fitting you in was our pleasure, and we always strive to provide service that makes your day a little easier. If your car has any requests for future appointments, just let us know—we're all ears!


Displaying Review 1 - 15 of 406 in total
Service Coupons and Posts
We're thrilled to hear you had a 10/10 experience! 🚗💨 Our team loves keeping things fast and friendly. Come back anytime for more of that top-notch service! 🤗 #CustomerAppreciation #AutoCareMagic
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We're revving with gratitude for your kind words! ?? Our team loves going the extra mile—literally! Who needs Uber when you have us? Thanks for choosing Eastern Tire & Auto Service! #WeCare #CustomerFirst
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Thanks for the shout-out! ? We love keeping things rolling smoothly and efficiently for you. Your satisfaction fuels our passion (and our coffee)! ☕️? #CustomerAppreciation #EasternTireAndAuto
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