The vehicle you were looking for could not be found. Choose an available make and model.
business image

Eastern States Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(416 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Exeter, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Exeter, we are totally confident that Eastern States Auto Repair is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(603) 778-9200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
67 Route 27 Brentwood, NH 03833
Eastern States Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(416 Reviews)

LB
gravatar
Lisa B.
Brentwood, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Yet another great experience
We have 4 cars in our family and I wouldn't hesitate to take any of my cars to Eastern States Auto. They are 100% knowledgeable, friendly and get the job right the first time. They did some extra research for me about an issue that the VW dealer says is "normal", but we all know it isn't. A++ service and great pricing. They are my first choice for honest and reliable auto repair. I don't hesitate to recommend them to my friends and family.
MICHAEL K., Owner from Eastern States Auto Repair responded on 04/12/2025 09:51 AM

Thank you for your detailed review. It is encouraging to hear that our team's knowledge and commitment to providing quality service have made a positive impact on your experiences. We take great pride in addressing our customers' concerns thoroughly, especially when it involves ongoing issues that may not be adequately addressed elsewhere. Your trust in our services and your willingness to recommend us to others is greatly appreciated, and we remain dedicated to maintaining the highest standards of honesty and reliability in auto repair. Your support means a great deal to us.


DF
gravatar
Daren F.
Brentwood, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
7
Inspection
This was my first time there and I found Dave to be very friendly and accommodating. Although it was only an inspection I found them to be very professional and the price for inspection was cheaper than most in the area. Will try them again when I need actual service.
MICHAEL K., Owner from Eastern States Auto Repair responded on 04/12/2025 09:51 AM

We appreciate you taking the time to share your positive experience with us. It is encouraging to hear that our staff provided friendly and accommodating service during your inspection. Our commitment to professionalism and competitive pricing is something we strive to maintain, and it is rewarding to know that it resonated with you. We look forward to the opportunity to assist you with any future service needs.


Verified Customer
Exeter, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Alternator troubles
Alternator issues sprang up overnight. Eastern squeezed me in next day. When I picked up car was idling rough and they told me to come on back no questions asked and 5 min car was running as it was. A place you can put your trust in.
MICHAEL K., Owner from Eastern States Auto Repair responded on 04/12/2025 09:51 AM

We appreciate your feedback regarding your recent experience with Eastern States Auto Repair. It is reassuring to know that we were able to accommodate your needs promptly and address the issues with your vehicle effectively. Our goal is to ensure that our customers have a reliable and trustworthy experience, and we are pleased to hear that we met your expectations. Should you require any further assistance in the future, please do not hesitate to reach out.


TM
gravatar
Tony M.
Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Engine power down - Vacuum issue
I had this problem I have had several mechanics try to solve. They did the job and it worked temporarily. These are trusted mechanics, no problems ever and i used them routinely over the years.

The same issue re-occurred a 3rd time and I called ESAR as a new customer. They took me in the next day, did a thorough diagnostic review while I waited. They were able to make the problem re-occur. Validate the previous repairs were spot on correct but saw an issue with the lifters not operating correctly. The truck is an 09 Chevy with 60k miles so it has not been run often. They recommended engine lubricant and oil change and it is back to running perfectly again. Not sure if this is temp or perm solution but the professionalism and communication were outstanding with the owners and mechanics. This was the best experience you can ask for and i would never hesitate to call them in the future.

FYI I tried to call a dealer (Chevy Portsmouth - I was that desperate to fix it) Dealer did not call back, texted them online, asked a ton of questions, asked for a call, a sale rep texted me back. I told him to have a service rep call me and I am still waiting...)
MICHAEL K., Owner from Eastern States Auto Repair responded on 04/07/2025 09:39 AM

We appreciate your detailed feedback regarding your recent experience with Eastern States Auto Repair. It is gratifying to know that our team was able to thoroughly diagnose the issue with your vehicle and provide a solution that resulted in improved performance. Our commitment to professional service and effective communication is paramount, and we are pleased that you found this to be true during your visit.We also recognize the frustration that can arise when dealing with other service centers, and we are dedicated to ensuring that our customers feel valued and attended to. Should you have any further concerns or require additional assistance, please do not hesitate to reach out to us. Thank you for choosing us as your automotive service provider.


JB
gravatar
Johnathan B.
Durham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
GREAT PLACE
Very friendly answered all questions where fair and honest with there recommendations definitely will use again in the future
MICHAEL K., Owner from Eastern States Auto Repair responded on 03/29/2025 09:42 AM

We appreciate your positive feedback regarding your recent experience with our team. It is gratifying to know that our staff provided you with friendly service and transparent recommendations. We are committed to maintaining this level of customer care and look forward to assisting you with your future automotive needs.


Verified Customer
Exeter, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Routine maintenance, state inspection, tires rotated and balanced
The folks at Eastern State are friendly, extremely knowledgeable , and very efficient
MICHAEL K., Owner from Eastern States Auto Repair responded on 03/29/2025 09:42 AM

We appreciate your positive feedback regarding your experience with our team at Eastern States Auto Repair. It is gratifying to know that our staff's friendliness, knowledge, and efficiency have made a positive impression. Your acknowledgment of our efforts motivates us to continue providing high-quality service to all our customers. Thank you for choosing us for your auto repair needs.


CY
gravatar
Catherine Y.
Exeter, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Quick service!
Friendly, car taken in on time, service was quick and through!
MICHAEL K., Owner from Eastern States Auto Repair responded on 03/13/2025 09:40 AM

We appreciate your positive feedback regarding your recent experience with our services. It is gratifying to know that our team's commitment to punctuality and thoroughness resonated with you. Your satisfaction is important to us, and we strive to provide quality service to all our customers. Thank you for choosing Eastern States Auto Repair.


MB
gravatar
Morgan B.
Exeter, NH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2025
verified customerVerified Customer
8
Fix my vw beetle
Fixed two parts on my vw beetle! And they did a good job on my car! I’m happy now!!!
MICHAEL K., Owner from Eastern States Auto Repair responded on 03/10/2025 09:38 AM

We're glad to hear that your VW Beetle is feeling sprightly again! It sounds like our team waved their magic wrenches and worked some serious charm on those parts. If there's anything else we can do to keep your car in tip-top shape, just let us know. Happy driving!


Verified Customer
East Hampstead, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great guys, very helpful, they do an excellent job!!
Excellent
MICHAEL K., Owner from Eastern States Auto Repair responded on 03/06/2025 09:39 AM

We appreciate your short and sweet feedback! Sometimes, a single word says it all, and we’re glad to know we hit the mark. If you ever need any auto care, we’re here to keep your vehicle in tip-top shape!


WH
gravatar
Wren H.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Excellent service
I’ve never been to this place before but went here today for my inspection and to get some minor adjustments—little did I know my car ended up needing some major work. But Dave and Mike were very professional and helpful, let me know what was happening every step of the way, and gave me a fair deal for a lot of work that they were able to get completed on the same day I brought it in. They were even kind enough to lend me a truck so that I could go home for lunch. Usually when you hear your car needs thousands in repairs, you feel nothing but dread, but I feel grateful that they were able to repair everything I needed and that I can rest for a bit knowing my car is all fixed. These guys are very good at what they do and very kind and understanding about it when you have questions or reservations. Highly recommend.
MICHAEL K., Owner from Eastern States Auto Repair responded on 03/01/2025 09:42 AM

We appreciate you taking the time to share your experience with us. It sounds like your vehicle decided to play a game of "surprise, surprise!" But we're glad to hear that Dave and Mike were there to guide you through the unexpected twists and turns. It’s great to know that you felt informed and supported throughout the whole process. And lending a truck for lunch? That's just our way of making sure you don't go hungry while your car is in good hands. We're happy to have helped you get everything sorted out and to send you back on your way feeling relieved. Your recommendation means a lot to us!


Verified Customer
Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Five Stars!
Five stars across the board!
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/22/2025 09:40 AM

We appreciate the stellar rating and your enthusiasm! It seems we hit all the right notes, and we’re glad to know you had a great experience. If we could bottle up this kind of feedback, we'd probably have the world's best perfume by now. Thanks for trusting us with your automotive needs!


KM
gravatar
Keith M.
Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Awesome
I am extremely happy with my visit today the guys were awesome and provided me with excellent service and were upfront fair and reasonable I willBe a regular customer from this point forward and recommend them to anyone who is looking for a positive experience
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/21/2025 09:40 AM

We appreciate you sharing your experience with us! It sounds like our team really rolled out the red carpet for you—just without the paparazzi. We’re glad to hear you felt our service was fair and upfront; we aim to keep things transparent (much like our garage doors). Looking forward to having you as a regular—who knew auto repairs could spark such loyalty? Thanks for spreading the word!


DA
Dana A.
Lee, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
They are very helpful here and definitely recvomrbdthiscshop fir your repair needs
Excellent shop
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/17/2025 09:37 AM

It's great to hear that you found our shop to be excellent! We're committed to providing top-notch service, and it sounds like we hit the nail on the head. Whether it's oil changes or more complex repairs, our team aims to keep your vehicle running smoothly and maybe even better than before. If there's anything specific you loved about your experience, feel free to share—everyone loves a good story!


JD
gravatar
Julian D.
Kensington, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Repaired my lexus when IRA lexus could not
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/10/2025 09:39 AM

We appreciate your feedback and are glad to hear that we could come to the rescue when the dealership couldn't. It sounds like your Lexus has found a new favorite pit stop. If it ever needs another round of TLC, you know where to find us!


LP
gravatar
Lisa P.
Kensington, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellent Service!
Reliable, excellent service. Fair priced!
MICHAEL K., Owner from Eastern States Auto Repair responded on 02/10/2025 09:38 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our service reliable and fairly priced. We pride ourselves on keeping both our customers and their wallets happy! If there's anything else we can assist you with, just give us a shout.


Displaying Review 1 - 15 of 416 in total
Service Coupons and Posts
We are grateful for your positive feedback! We're pleased to hear that your experience was smooth and timely. Thank you for trusting us and for the referral! We look forward to serving you again. 🚗✨ #CustomerSatisfaction #EasternStatesAutoRepair
Learn More


We are grateful for your kind words! It’s our privilege to serve you and your family over the years. Thank you for your continued trust in us! 🚗✨ #CustomerAppreciation #EasternStatesAutoRepair
Learn More


We're thrilled you trust us with your vehicles! 🚗✨ Our team loves making sure your rides are in top shape. It's always a pleasure to have you visit, and we promise to keep up the great work! Thanks a bunch! 🙌 #CarCare #CustomerAppreciation
Learn More

We're thrilled to hear you had a 10/10 experience! 🚗💨 Our team loves keeping things fast and friendly. Come back anytime for more of that top-notch service! 🤗 #CustomerAppreciation #AutoCareMagic
Learn More

We're revving with gratitude for your kind words! ?? Our team loves going the extra mile—literally! Who needs Uber when you have us? Thanks for choosing Eastern Tire & Auto Service! #WeCare #CustomerFirst
Learn More

Thanks for the shout-out! ? We love keeping things rolling smoothly and efficiently for you. Your satisfaction fuels our passion (and our coffee)! ☕️? #CustomerAppreciation #EasternTireAndAuto
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.