business image

Ed's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(718 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

For the last 51 years we’ve been striving to provide our customers the best quality service possible to gain their full satisfaction. You can rely on the competence of our technicians and staff who are trustworthy, caring, hardworking, and continually go above and beyond to ensure our customers have a great experience. We want to be the For the last 51 years we’ve been striving to provide our customers the best quality service possible to gain their full satisfaction. You can rely on the competence of our technicians and staff who are trustworthy, caring, hardworking, and continually go above and beyond to ensure our customers have a great experience. We want to be the shop that handles all of your mechanical and auto body repairs. We are grateful for our customers who show their appreciation by coming back to us repeatedly and their willingness to refer their friends. ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(434) 384-8986

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5627 Boonsboro Rd Lynchburg, VA 24503
Ed's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(718 Reviews)

KH
gravatar
Kim H.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
I wouldn’t go anywhere else!!
Everyone is friendly and work is completed in a timely manner!

SP
gravatar
Steve P.
Goode, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Very pleased
I like how personable the people are at Ed’s. They also have found ways to save me money. I am extremely happy with their service and will continue to use their services for repairs, new tires and oil changes!!

JJ
gravatar
Julia J.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
They are the best!
As always they are honest and just the best people ever.

BW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
8
Quick service
Service was quick and my truck was repaired in less than a day. The price was reasonable and customer service was excellent.

WP
Walter P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great Service!
Ed's Automotive always provides great service and pricing each time I take my cars in for service. Quality Technicians and Personable staff a definite plus!

JB
gravatar
Jerry B.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Prompt, professional and friendly service
This auto repair shop is without question the best in town!!

LW
Lawrence W.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2025
verified customerVerified Customer
10
Inspection and engine work
First time-inspection and serious engine.work. Very pleased with the results. I highly recommend Ed’s & I could not be more pleased with the job they did.

EH
gravatar
Elizabeth H.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
My service was excellent
My service was excellent as usual and done on time even they were open a half day.

CT
gravatar
Chris T.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Inspecton
In and out in 30 minutes. Consultation on tire wear

MD
Mark D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent service. Great experience.
Jaime and Michelle are running an excellent auto service business with fantastic customer care. Logan is a great addition to the team also. The atmosphere is comfortable and the service team is very knowledgeable and capable. It’s not easy to find a good shop but this one is a great find. Another customer told me on my first visit, “This is a rare gem!” I agree.

Verified Customer
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
State Inspection
Very pleased!

TH
gravatar
Terry H.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Always Excellent!
43 years ago I gave them an automotive challenge and they exceeded expectations! They’ve been doing it ever since. Great people and great service!

NF
Neal F.
Forest, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Amazing service
Great customer service and great mechanic service! Very fast tournaround!

AC
Abigial C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
I give it two thumbs up!
Michelle was so wonderful to work with and meet today! Very professional and in tuned to my needs as the customer! Will be taking my F250 back for any further maintenance or repairs! Thanks again to Michele and the garage staff!

AM
gravatar
Amy M.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Quick and dependable service!
My family and I have been regulars at Ed’s for years and have always had quick, reliable and trustworthy work done on our cars. From simple oil change, to state inspections, to more complicated repairs, they always deliver competitive pricing and quality work. They are super personable and friendly to boot!

Displaying Review 1 - 15 of 718 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.