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Ed's Independent BMW Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(215 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Covina, CA, you’ve found us. Ed's Independent BMW & Mini Service has been proudly serving the community for over 20 years. We specialize and work solely on BMW's and Mini's Only. Same dealer quality without the high prices. If you’re looking for auto repair in Covina, CA, you’ve found us. Ed's Independent BMW & Mini Service has been proudly serving the community for over 20 years. We specialize and work solely on BMW's and Mini's Only. Same dealer quality without the high prices.

Categories
Car Maintenance, European Auto Repair
Contact
(626) 653-0191

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
576 N Citrus Ave #D Covina, CA 91723
Ed's Independent BMW Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(215 Reviews)

EM
Elsa M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2023
verified customerVerified Customer
Category: Service
Elsa said they are on top of it, and they let her know if anything else is needed. They are excellent.
Recommended

LR
Laura R.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
Category: Service
Laura said it was great service, they were honest, patient, communicated well, and didnt take advantage of her.
Recommended

JB
Jacob B.
California
BMW 745Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
Category: Service
Jacob said they are really up-front. They seem pretty legitimate. He feels comfortable leaving his vehicle with them.
Recommended

DC
Dane C.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
Category: Service
Dane said he had some initial issues and Albert was able to walk him through the whole process. He explained everything and he made the right recommendations for the repair. He said he also replied to any follow up questions he had. He has recommended them to his sister.
Recommended

AB
Adam B.
California
BMW 325i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2023
verified customerVerified Customer
Category: Service
Adam said they took the time to explain things, gave him options, and they were extremely accommodating with his time schedule and his situation. He said Albert is the coolest guy who's ever worked at a business like this, and he has recommended them.
Recommended

TS
gravatar
TAM S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2023
verified customerVerified Customer
10
Electrical Short Fixed
2017 X3 was experiencing battery drainage while stopped and a multitude of electrical malfunctions. It took a couple of visits to Ed’s to determine cause, but that’s because they tried to fix it via easiest (least expensive) option. After other potential fixes failed to solve the problem, it was determined that my faulty alternator (rather expensive part) had to be replaced. Voila, problem solved. Runs like a charm. Thanks Ed’s!

ES
Elias S.
California
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/15/2023
verified customerVerified Customer
Category: Service
Elias said there are some things he is concerned about, that he liked how Anthony used to explain everything to him and that Robert does not. He added that Robert told him his vehicle was a total loss, but that he has been driving it around fine since he picked it up. He did give him some good information. Elias said he will be going back to the business.
Recommended

SH
Steve H.
California
BMW 740i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
verified customerVerified Customer
Category: Service
Steve said it's always great, they did a great job. They are friendly, helpful, and have good prices.
Recommended

EL
Erick L.
California
BMW 328i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
verified customerVerified Customer
Category: Service
Erick said he's been going there forever and they are really good people, they are honest, they do what they tell they're going to do, and they don't overcharge or oversell. He said Ed is a good guy and he has recommended this business.
Recommended

DT
Daniela T.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
Category: Service
Daniela said it went very well and everything looks good so far. They treat her very well when she goes there. She has been going there for a few years, since Albert was there. Albert up front is really nice, thorough, and takes his time explaining things well. She doesn't know a lot about vehicles.
Recommended

VV
Victor V.
Bell, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
verified customerVerified Customer
Category: Service
Victor said the staff at this business treats him well, they were able to diagnose the problem with his vehicle and he has no complaints about their service.
Recommended

TA
Tony A.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
verified customerVerified Customer
Category: Service
Tony said the service was great.
Recommended

AM
Ashley M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customerVerified Customer
Category: Service
Ashley said they were very helpful and knowledgeable, and walked her through everything, since it was her first time.
Recommended

MF
Mike F.
California
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/10/2023
verified customerVerified Customer
Category: Service
Mike said he felt like he was not told the truth about his vehicle, he was charged for a 71 point inspection, but does not feel it was for the services that were rendered. The report from the inspection came back only focusing on the front brake section of his vehicle.
Not Recommended

RF
Ramiro F.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2023
verified customerVerified Customer
Category: Service
Ramiro said Ed is a great guy and tells it exactly as it is, and provides the best service. He said he trusts him and he does great work every time.
Recommended

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