business image

Elite Auto Repair & Service Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(73 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
1.0
ReScore Average

Business Details

About

Our Quality Promise
We're committed to providing a stress-free experience to both new and returning customers. Our shop only uses parts from reputable brands to ensure that your vehicle is always ready to drive.
Our Quality Promise
We're committed to providing a stress-free experience to both new and returning customers. Our shop only uses parts from reputable brands to ensure that your vehicle is always ready to drive.

Categories
Auto Maintenance, Car Maintenance, Oil Change
Contact
(407) 483-4377

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* No Time Zone Provided
1030 American Way Kissimmee, FL 34741
Elite Auto Repair & Service Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(73 Reviews)

DL
gravatar
Debra L.
Davenport, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
Exceptional service and great staff!
I am happy to share the exceptional experience that I had after I walked through the door of Elite Auto Repair. My delight began with the warm welcome of Manny. This man is one of the friendliest human beings that I have ever met. Manny is also full of knowledge and he will go to the edge of the mountain to ensure that his customer is satisfied. Then there is the owner Jose, who is fully engaged to make sure that all checks are done prior to your vehicle being released back. They also employ a young lady who has a volume of knowledge and together they are a well greased operation. I found my new home!
Recommended

LM
Linda M.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
verified customerVerified Customer
Category: Service
Linda said she has always been treated good there.
Recommended

MV
gravatar
MIRIAM V.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020
verified customerVerified Customer
Awesome
Great work and very friendly ??
Recommended

SC
Shonda C.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Shonda said the business is quick, efficient and informative.
Recommended

BD
Brian D.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
verified customerVerified Customer
Category: Service
Brian said this business did what they needed to and there weren't any problems.
Recommended

MT
Mel T.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
verified customerVerified Customer
Category: Service
Mel said this business was great.
Recommended

VF
Vicky F.
Kissimmee, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2020
verified customerVerified Customer
Category: Service
Vicky said she found the most awesome mechanic at this business, he was the best. She took her vehicle in and he tried to see what was wrong and he did a few things, the light went off and a few days later it came back on. She went back and he was just super. He tried to see what it was and told her what he seen. He gave her the options of what she wanted to do. He did not try to over sell her, she stated she felt it was good salesmanship.
Recommended

GF
Gwen F.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Category: Service
Gwen said she had an oil change at this place, the employees were friendly and everything was fine.
Recommended

LV
Leticia V.
Florida
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
verified customerVerified Customer
Category: Service
Leticia said they were thorough in explaining the issues she was having with her vehicle.
Recommended

LM
Latoya M.
Lansing, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
verified customerVerified Customer
Category: Service
Latoya said the staff were professional, punctual and got the job done correctly.
Recommended

RG
gravatar
ROBIN G.
Stanton, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Best shop
This is the best place to take you vehicle. I've gotten the nicest people. Very helpful.
Robin ganger
Recommended

LF
gravatar
Lee F.
Ruckersville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Honest and Fair Auto Repair
I found myself 1000 miles from home with a puddle of oil underneath my vehicle. I had no idea what the problem was and even less of an idea of who to turn to to fix it. Good mechanics are hard to find.

Elite Auto Repair had a well done website so I decided to take my chances and make an appointment. At 8 AM today I arrived, full of anxiety and not knowing what to expect. The mechanic put my vehicle right up on the lift and found the problem to be a damaged oil plug which he ordered from their parts supplier.

The owner, Jose Pichardo, told me he would have to drain and replace the oil to fix the problem and it would take about 2 hours for the part to arrive.Then he wrote up my estimate: $84.00. I thought this was more than fair since I had paid almost that much for synthetic oil changes at the dealership.

Fifteen minutes later, Jose tells me my vehicle is ready. It turns out the I only needed the gasket under the plug, not the plug itself! He then presented me with a bill for $64.00 for the oil change.

It's just great to find an honest repair shop in a city away from home. I highly recommend Elite Auto Repair and Jose Pichardo.
Recommended

SS
Shainae S.
Jupiter, FL
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
verified customerVerified Customer
Category: Service
Shainae said this business has good customer service and the staff was really nice.
Recommended

JJ
gravatar
JULIA J.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
verified customerVerified Customer
Quick and Nice
Very nice people and quick for a mechanic ? Will go there for future problems and have already recommended to my brother and would to anyone ??
Recommended

CT
Cindy T.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
verified customerVerified Customer
Category: Service
Cindy said that the staff has done her right, is honest with her, if they need to keep her vehicle over night they contact her and she has had no problems with them
Recommended
Businesses Near You
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,288 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(228 Reviews)
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(208 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.