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Elite European Motors

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(443 Reviews)
-100
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(301) 350-4047
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8513 Walker Mill Rd Capitol Heights, MD 20743
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Elite European Motors' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(443 Reviews)
Write a Review
Recent Reviews
TV
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TJ V.
Upper Marlboro, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/15/2025
0
Do not bring your car here
If I could give this business 0 stars I would. Cedric had my Mercedes for over a year, he kept giving me excuses every time I tried to pick my vehicle up. I had to call the police and file a report to retrieve my vehicle. He didn’t fix my vehicle and it was in worst shape by the time he released my vehicle then when I dropped it off. This shop is a scam do not bring your car here.
IB
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Israel B.
Upper Marlboro, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/24/2023
0
Bad attitude, bad customer service
My car set for several days and was not looked at, and they asked me the buy one day Junk Cars to replace my car. The owner does not remember nothing. He says it’s all bad no communication with the staff.
LF
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Latoya F.
Upper Marlboro, MD
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customerVerified Customer
On time, in and out
It was a smooth process as always. And I know I am working with someone who very knowledgeable about Mercedes Benz function and repair. As long as you’re ready to part with the coins to make the repair, they will deliver on optimizing your vehicle’s performance.
Recommended
HG
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Heather G.
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customerVerified Customer
Outstanding Service at Elite European Motors
I have been taking my mercedes here for a few years. I have never had to visit a mercedes dealership for service. Cedric is very professional and prices are good. HE NEVER OVER-CHARGES. I have all my scheduled services done at Elite European Motors. I would highly recommend Cedric and his team! 5 star service. Also the waiting area is very clean, and the receptionist is nice and knowledgeable. I was able bring my laptop and work while waiting for my car. Again...5 star service.
Recommended
VJ
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Vicky J.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customerVerified Customer
Mercedes C309
Great customer service. Very knowledgeable concerning Mercedes Benz models Explained everything my car required. Receptionist was very nice and informative. I will definitely bring my car back to be serviced. I highly recommend this repair shop if you need work done on your Mercedes and want to save money and time.
Recommended
HM
Herbert M.
District Heights, MD
Mercedes-Benz E350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2021
verified customerVerified Customer
Headlight Assembly Replacement
First time Client, pretty much satisfied with first time impressions of the business. Work took longer than expected but being far, no fault of there's. Happy with results and how they worked with me with means of a discount for extra items and delay on parts. Looking forward for more business.
Recommended
DW
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Donald W.
Fort Washington, MD
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
The Tech is the Best
Cedric and Steve. Are the new Batman and Robin.
Recommended
PB
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Pamela B.
Hyattsville, MD
Mercedes-Benz R350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Brake service
Service was prompt and efficient.
Recommended
EB
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Esther B.
Capitol Heights, MD
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Convenience able to diagnose problem , order part quickly resolve service issue.
Professional and qualified technicians
Recommended
Verified Customer
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2021
verified customerVerified Customer
Price reasonable
My first time visiting and they made me feel like a was a customer for ten years
Recommended
BB
Bernard B.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
verified customerVerified Customer
The service was excellent , I give a five star
The service was excellent, will let my friends know about y’all
Recommended
CB
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Carol B.
Alexandria, VA
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
verified customerVerified Customer
More than EXCEEDED My Expections!!!!
Literally, Cedric brought my car (1998 c230) back to life! It was damaged during a tow (via a well-known tow company) and had been sitting AND unable to start since January 2019. Over 2 years later, my car is NOW starting and driving fine. Also, the staff associated with this business was always very courteous and respectful. I have already recommended this business to friends and family. I'm a very skeptical person from past experiences (especially when it involves automobiles). I thoroughly trust him with my vehicles. I now plan to have both cars serviced at ELITE EUROPEAN MOTORS by Cedric. If he moves, my cars follow him!
Thank you, Thank you, Thank you!!!
*I pray that you and your staff continue to have many blessings!
Recommended
DW
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Donald W.
Fort Washington, MD
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customerVerified Customer
They Treat you like Family ?
Cedric is the cream of the crop.
Recommended
Verified Customer
Temple Hills, MD
Mercedes-Benz E-Class
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2021
verified customerVerified Customer
Unique problem
The determination of the proprietor to get it right my car that is and he's a nice guy.
Recommended
GD
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George D.
Lanham, MD
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Excellent job, Service and Timely service
Excellent Job, Service and Personality
Excellent Communication and Feedback
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