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English Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,457 Reviews)
97
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Specializing in Luxury Automobiles. Conveniently located to serve both the Baltimore and DC markets. English Auto is entering its thirteenth year in business with a knowledgeable staff having over sixty years of experience in the automotive service industry. Shane and Mike are looking forward to serving their loyal customers and making Specializing in Luxury Automobiles. Conveniently located to serve both the Baltimore and DC markets. English Auto is entering its thirteenth year in business with a knowledgeable staff having over sixty years of experience in the automotive service industry. Shane and Mike are looking forward to serving their loyal customers and making new friends by providing the outstanding customer service for which they are known. ...more

Categories
European Auto Repair, Import Auto Repair, Car Maintenance
Contact
(410) 672-0791
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8270 Lokus Rd Odenton, MD 21113
Get Directions
English Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,457 Reviews)
Write a Review
Recent Reviews
BJ
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Brian J.
Jaguar F-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Amazing customer service and workmanship
These guys are awesome everytime I have an issue. From something small to major work they always do a great job! English car experts for sure, but I'm sure could handle anything thrown at them. 5 star work and customer service.
LG
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Larry G.
Annapolis, MD
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Always a pleasure
The only place to take my Jaguar! They are professional every time.
GC
Gary C.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Replace left front axle.
Prompt service and excellent work.
WL
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Wilmer L.
Silver Spring, MD
Jaguar XK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
The team is excellent. They take pride in their work and they are honest.
I've been a customer for over 15 years. I won't let anyone else touch my cars. When you find a brilliant, qualified, and honest shop you stay there.
GW
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Giovani W.
Egg Harbor City, NJ
Land Rover Discovery Series II
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
My trusted shop
I consider myself an average home mechanic. If I can get to the part, it’s in my capabilities and I’m fixing it!! However, whenever I have doubts or uncertainty English Auto is my choice shop. They even service my kids’ vehicles.
GS
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Gretchen S.
Laurel, MD
Jaguar S-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Oil change
Superb service, as always! Quintessential professionals!
CH
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Chuck H.
Severn, MD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Honest, quality car care service.
The more I go to English Auto the more convinced I become that this place is my go to place for servicing my cars. They are welcoming, very knowledgeable, they provide quality top rate service and, most importantly, they are honest about the service required. I recently took my car in for routine maintenance. While there I overheard a conversation they were having with another customer and it was clear that customer was equally as pleased with English Auto's service as I. I would not hesitate to recommend them to anyone looking for top of the line car care service.
Verified Customer
Edgewater, MD
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Outstanding Service
The vehicle was being repaired for a known issue. While they were working on the car I had them perform maintenance service and asked for a some specific items to be completed. They came back after the initial evaluation and stated some of my requested services were not needed, but they would be happy to complete them if I wanted them to. I appreciate their honesty as it saved me money!
Verified Customer
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Professionals and Great Service All Around…👌🏾
My first time using English Auto this month but certainly won’t be my last. Great service.
DJ
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David James J.
Washington, DC
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
9
Typical
As usually, service was outstanding.
SR
Shiela R.
Odenton, MD
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Shiela stated every time she called and needed something done, they got her in quickly. They do great work.
Recommended
HS
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Harold S.
Mazda B3000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Like Family
Whether your car or truck is just transportation or a beloved family member, it will absolutely be taken care of well at English Auto. Shane, Mike, Jerry, and Matt are all stand-up guys. I always walk into their shop feeling stupid and always walk out just a little bit smarter (a seemingly monumental task).
KS
Kareem S.
Maryland
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Kareem said customer service, Shane is one of the best he has worked with, professional, personable and explains everything to a T.
Recommended
JS
Jamar S.
Maryland
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Jamar stated the business was very professional. The business took them in on the same day, the customer service was great, and he didn't feel judged in any way.
Recommended
DH
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Dean H.
Severn, MD
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Vacuum leak
Great work, friendly service .
Displaying Review 1 - 15 of 1458 in total
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