business image

Ernie & Sons Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,160 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Ernie And Sons Automotive is conveniently located in Fayetteville, NC. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today Ernie And Sons Automotive is conveniently located in Fayetteville, NC. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today

Categories
Auto Maintenance, Auto Repair, Towing Service
Contact
(910) 323-4144

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2691 Owen Dr Fayetteville, NC 28306-2932
Ernie & Sons Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,160 Reviews)

JS
Jay S.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Jay said that they do everything he asks quick. He added they are great to work with.
Recommended

RR
Ryan R.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Ryan said he walked in and his wait wasn't long, everything got handled super promptly, they charged him fairly, and the work was great all around. It's a great business, they did awesome and he is super happy with the service.
Recommended

GS
George S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
An Auto Shop You Can Trust!
We’ve been bringing our vehicles to Ernie’s for a long time and they have always been honest and up front. They will tell you if do need work done or if it’s not time to have work done. They never try to “add” unnecessary “work”. We appreciate that so much. Great family owned business!!

Verified Customer
Hope Mills, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Fixing front seal oil leak
Very nice customer service and great and quick service for my car!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent service on my truck
Love the service and people

TC
Tamesha C.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Tamesha said they are very good people. She loves the service and the people there.
Recommended

PM
Pat M.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Pat said the lady was very nice and pleasant who took her call. They got her in the same day within an hour. They had her vehicle done in a flash. She enjoyed the waiting room and had a great experience. Her vehicle is running smoothly.
Recommended

MO
Morgan O.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Morgan said he has been going there for years. They are prompt, friendly, family owned, up-front with their pricing, and he knows what he's getting.
Recommended

KA
gravatar
Keyera A.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Best place to go
I've been going here since I got my first car in 2005. I wouldn't go anywhere else. Their honest and do nothing but excellent work. If they can't help you they point you in the right direction. Great service. Family oriented. Never had a complaint. You get what you pay for.

KA
gravatar
Keyera A.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Best place to go
I've been going here since I got my first car in 2005. I wouldn't go anywhere else. Their honest and do nothing but excellent work. If they can't help you they point you in the right direction. Great service. Family oriented. Never had a complaint. You get what you pay for.

LB
gravatar
Larry B.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Excellent service one on my truck
Great work

AC
gravatar
Alfonza C.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent professional service, short wait times,honest pricing.
The NORTON FAMILY GARAGE GIVES THE BEST TRUSTWORTHY REPAIRS IN MY MANY YEARS HERE IN FAYETTEVILLE NC."THEY ARE THE BEST."

TI
gravatar
TROY I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Annual service, registration, and a few minor repairs
. Now i have my work truck ready to go. I appreciate all they did for us today. We have 4 more to schedule. Good to have Ernie and Sons.

GJ
GEORGE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Generous, nice atmosphere and good quality work
Royal and courtesy

LD
Lonnett D.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Lonnett said she had been with them for over 20 years and they were the best.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.