business image

Ernie’s Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(244 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

Get It Done Right! At Ernie's Automotive Service, Inc. Rule #1 is, "If we don't take care of the customer, somebody else will." This philosophy, along with our honest and dependable service, has enabled Ernie's to succeed as an independent operation for over 40 years. We are a full-service automotive repair shop specializing in complete Get It Done Right! At Ernie's Automotive Service, Inc. Rule #1 is, "If we don't take care of the customer, somebody else will." This philosophy, along with our honest and dependable service, has enabled Ernie's to succeed as an independent operation for over 40 years. We are a full-service automotive repair shop specializing in complete automotive services for all makes and models of both foreign and domestic automobiles, vans and light trucks, and even fleet services.

Here is some services we offer: 
Alignments
Air Condition Repair
Automatic Transmission Fluid
Battery and Cables
Belts
Brakes
Clutch Repair
Coolant
Computer Controls
CV Joint Replacement
Electrical Repair
Engine Diagnostics
Engine Repair (Major & Minor)
Exhaust
Filters
Fuel Injections
Hoses
Lights
Oil Changes
Steering and Suspension
Tire Inflation and Condition
Towing
Tune-Ups
Used Vehicle Inspections
Water Pump Replacement
Wiper Blades
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(614) 235-8037

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3906 E Main St Columbus, OH 43213
Ernie’s Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(244 Reviews)

MK
MARVIN K.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Oil change
I had an appointment for an oil change in the afternoon, but they were nice enough to move it to the morning so I could keep another afternoon appointment so I appreciated that

GM
gravatar
GRANT M.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Oil change, tire rotation, transmission flush
Got everything done with a good price.

JH
gravatar
JAMES H.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent work Honest price!
Excellent work honest price

TW
gravatar
TRACY W.
Columbus, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
10
Nice people and place..
Great car service place

Verified Customer
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
9
Fast and attentive
I took my car to Ernie’s for a spark plug replacement and they took care of it in one day. They also fixed a couple other small things and are friendly

DA
DIETRA A.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Awesome!
Excellent service and friendly staff, I've already recommended this location.

CC
CARLA C.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Very friendly and informative
Very reasonable

MT
MARY T.
Groveport, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
0
Earnie’s went above and beyond
As a 61yo female, on disability, the name Earnie’s Automotive has had a good reputation since 1978. Seeing so many things I needed done and later finding it would be a 2 day job that could all be taken care of here at Earnie’s was a no brainer for me to take my 2003 Chevy Cavalier here.
During this time they located I was driving on 3 brakes and since it was a safety issue they immediately started working on the one back brake line to get it to open.
This wonderful company worked at least one full work day non-stop just
on this one area. It wasn’t even on my work order and get this, never even charged me for it!! A full days labor!!!
Tell me, when does this ever happen?
That’s why they have a good reputation
They care about people!!!
By the way the, brakeline did not get fixed because I was unable to pay for the completion of the work, just so everyone understands.
I can tell you this, they went above and beyond and they know exactly what their job is having a keen eye just looking things over.
I highly recommend this company!!!
Sister Mary

MD
MICHAEL D.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
9
Window
Very prompt and efficient

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great Customer Service
I’m an out of towner who needed immediate service to get back on the road. The crew at Ernie’s were happy to help me out and get me back on my way. That’s friendly customer service that’s hard to come by these days!

DR
DENNIS R.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Thankful for Integrity
Brought my 2006 Scion XB in due to check engine light. Turns out it was the same part that was installed last April. Found that the part was still under warranty. Just got my car back and runs well. Warranty honored no problem. Thank you for your integrity. Dennis

KW
KIM W.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Neighborhood hero
"My brakes went out without warning on the coldest day of the year, so I brought my 2016 Kia to Ernie's Auto Repair, a trusted staple in our neighborhood. Even though the ownership has changed, Nate continues to provide outstanding service—timely, professional, and reasonably priced. He also made helpful recommendations for future maintenance, which I really appreciated. I’m grateful for the friendly and knowledgeable service, and I highly recommend Ernie's Auto Repair to anyone looking for reliable, high-quality, and personable service."

DG
DAN G.
Canal Winchester, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
8
I am happy
I was 20 year+ customer of previous owner. I hoped new owner would provide same customer service as old owner. Happy to find out that I still get great customer service with new owner. Rates are also reasonable.

CJ
CORNELL J.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great job on my car
I just got my car back today and so far you guys done a great job right now I'm very satisfied with your work thank you so much for your service and your work professionalism..

EC
EDWIN C.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Good
Good

Displaying Review 1 - 15 of 244 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.