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SilverStar Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(126 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(918) 402-6814
Closing in 19 minutes
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4520 W 57th Street Tulsa, OK 74107
SilverStar Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(126 Reviews)

MW
Marty W.
Sand Springs, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Car noise
Car wash making noise driving was found needed motor mounts and found a few other stuff that needed attention great communication with owner.
Ernie S., Owner from SilverStar Automotive responded on 05/12/2025 12:05 PM

Thank you for your feedback! We are glad we were able to find the issue for you! We appreciate the business and please let us know if we can help in the future!

Ernie Steagall

JS
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Jay S.
Tulsa, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Treated it like it was his own vehicle
You treated it as if it was your own vehicle... Thank you
Ernie S., Owner from SilverStar Automotive responded on 05/12/2025 08:52 AM

We appreciate your feedback! Thank you for giving us the opportunity to take care of your vehicle again! 

Ernie Steagall

SB
Stacy B.
Tulsa, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Always honest always excellent!
Ernie is honest and does the work in one day! I’ve used him for 5 years and it’s always been an excellent experience!
Ernie S., Owner from SilverStar Automotive responded on 05/12/2025 08:51 AM

Thank you for the kind words, Stacy! We hope to continue to take care of you for many more years!

Ernie Steagall

PW
Peyton W.
Sand Springs, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Would go again
Did everything I asked for and gave me free advice awesome place and an honest place to go to
Ernie S., Owner from SilverStar Automotive responded on 05/12/2025 08:46 AM

We really appreciate you taking the time to share your experience with us. It’s always great to hear that we hit the mark! Giving honest advice is part of our mission here, and we're glad you found our service helpful. If you have any more requests or just want to chat about car care, feel free to swing by anytime!

Ernie Steagall

JG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
You go you like
Missa Erny he do good job. He change oil.

RW
Richard W.
Sand Springs, OK
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Trust worthy.
Very professional and honest. Dependable.
Ernie S., Owner from SilverStar Automotive responded on 05/05/2025 12:55 PM

Hey Richard!  Thanks so much.  You know that I like to say things as they are and I appreciate that you do the same!  And we both love coffee!!  LOL

Ernie Steagall

NA
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Norma A.
Tulsa, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2025
0
STAY AWAY
They moves and took my car with the did not bother to let me know they were moving so I could decide if I wanted to o something else with my BMW, they wanted to charge me for a diagnosis but couldn't tell the results from that diagnosis. sincerely you STAY AWAY from here
Ernie S., Owner from SilverStar Automotive responded on 04/21/2025 12:01 PM

It's so unfortuate Norma that you can't tell the truth.  The entire statement is false!  We did inform you last September that we were moving.  We paid to have your vehicle towed to the new facility.  Also we did give you a full description of the diagnostic.  YOU CHOSE TO NOT GO ANY FURTHER!  We never charged you any storage fees.  Any other repair facilty would have charged you for having your vehicle for over a year!  You complained about having to even pay for the diagnostic so we didnt even CHARGE YOU ANYTHING! So you received a free diagnostic, plus a free tow, plus no storage fees!  You would not even communicate with us after multiple attempts to talk with you.  BMW vehicle are very expensive to repair.  Your anger towards us because of your lack of communication is unfortunate.  We explained to you multiple times about the diagnostic, well when you would somewhat resond.  We even asked you to come to the shop so that we could talk and I could show you what was going on with the diagnostic.  You refused.  

Ernie Steagall

RJ
Regina J.
Broken Arrow, OK
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
9
Great Service.
Impressed with the quick and kind service. I will go back again.
Ernie S., Owner from SilverStar Automotive responded on 03/26/2025 09:16 AM

Thank you for the review, Regina! We're delighted to hear that our quick and kind service made a positive impression on you! Looking forward to your next visit! 

Ernie and Erika Steagall

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Oil Change
Very smooth process for my oil change! Ernie even found a screw in one of my tires and fixed it up! Thank you!
Ernie S., Owner from SilverStar Automotive responded on 01/30/2025 06:17 AM

We appreciate you taking the time to share your experience with us. It sounds like Ernie was on the case and managed to turn a potential disaster into a smooth ride. Finding a screw in a tire might not be the highlight of your day, but we’re glad he could handle it with his expert touch. We're here for any future mechanical adventures you have; just think of us as your trusty sidekick!

Ernie Steagall

JG
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Jamie G.
Sand Springs, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great communication and work
Great communication on the scale of work needed for my vehicle and done in a timely manner. Perfect as always !!
Ernie S., Owner from SilverStar Automotive responded on 01/27/2025 07:44 AM

We appreciate you taking the time to share your experience! It's great to hear that the communication about your vehicle's needs hit the mark and that everything was completed in a timely manner. We strive for perfection, so it's wonderful to know we delivered yet again. We're here to help whenever you need us, ready to keep your vehicle running smoothly!

Ernie S., Owner from SilverStar Automotive responded on 01/30/2025 06:16 AM

Hey Jamie.  Thank you so much!  We appreciate you!

Erika

BS
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Bryan S.
Tulsa, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Focus
Friendly professional shop. Great communication as well.
Ernie S., Owner from SilverStar Automotive responded on 01/15/2025 11:19 AM

We appreciate your feedback about our friendly and professional atmosphere. Great communication is key in this business—after all, we’re not just fixing cars; we’re trying to avoid any game of charades. It’s wonderful to hear that we hit the mark for you. Your support means a lot to us!

Erika Brister

Ernie S., Owner from SilverStar Automotive responded on 01/23/2025 07:04 AM

Hey Bryan.  Thank you for taking the time to give us a review.  You are appreciated!

Erika

NG
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Nicholas G.
Sapulpa, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Had major battery issues that caused a short.
Ernie did a very good job at finding the root cause and stayed in contact as well. He made sure to call and double check before doing anything so as not to replace things without checking. Very much appreciated to get my truck back.
Ernie S., Owner from SilverStar Automotive responded on 01/08/2025 07:14 AM

We’re glad to hear!  We trty to keep you in the loop as much as possible.  We believe that no news is good news.  We update as there are things to discuss. We truly appreciate the trust!  

Ernie Steagall

JS
Joyce S.
Tulsa, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Ernie's Automotive Performance
I Recently had My Mercedes Benz repaired at Ernie's Automotive Performance..I was very impressed with The kindness of his Staff Erika Thank you
. Details of The Repairs and cost was Excellent and My Mercedes Is Running now and I am a Satisfied Customer.. Thank you so Much !
Ernie S., Owner from SilverStar Automotive responded on 01/08/2025 07:19 AM

We're glad to hear that your Mercedes is back to its classy self and running like a dream! Erika and I always strive to treat our customers with the utmost care. We're all about providing clear details and keeping things transparent—just like your car's windshield! Wishing you many smooth rides ahead.  Thanks so much Joyce!  Hope you had an awesome christmas and a happy new year!

Ernie Steagall

JG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Top notch!
New location same excellent customer service!
Ernie S., Owner from SilverStar Automotive responded on 12/06/2024 10:35 AM

Hey Jeff!  Thanks so much!  Truly appreciate you.

Ernie Steagall

Verified Customer
Sand Springs, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2024
verified customerVerified Customer
10
Fast and friendly service!
Our main vehicle for our business unexpectedly had a few issues pop up and crippled us for a couple of days. Ernie was very understanding and, amazingly, fit us in. Their communication was excellent and got us back up and running before we even expected! We will definitely be using them in the future!

Displaying Review 1 - 15 of 126 in total
Service Coupons and Posts
Sometimes strange electrical problems can relate back to something as simple as a bad fuse. Since many circuits are protected by multiple fuses, todays vehicles can do odd things. Always remember to check all the basics before in depth diagnostics.

Thanks for the great review, Clay! We're so glad you're happy with our service. ? We take pride in providing 100% satisfaction and stand behind our work. #ErniesAutomotivePerformance #SandSprings
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