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Estes Automotive Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(178 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Estes Automotive was started in 1991 by Kelly Estes. After over 20 years of hard work, and doing the right thing, Estes Automotive's current facility occupies 38,000 square feet and employs 14 people. Estes Automotive strives to use the best parts available, hire the best technicians, and have the best technology. Estes Automotive feels Estes Automotive was started in 1991 by Kelly Estes. After over 20 years of hard work, and doing the right thing, Estes Automotive's current facility occupies 38,000 square feet and employs 14 people. Estes Automotive strives to use the best parts available, hire the best technicians, and have the best technology. Estes Automotive feels by doing this, we can make you a customer for life. If you have any questions about your car or our services, feel free to email Kelly Estes. Thank you for visiting our site. ...more

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(205) 251-3300

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
2331 5th Ave S Birmingham, AL 35233-3203
Estes Automotive Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(178 Reviews)

AM
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ANDY M.
Birmingham, AL
Mercedes-Benz ML550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customerVerified Customer
10
My emergency became their emergency
I've bought several sets of tires here before and came in with a punctured tire to ask if they could fix it. They were really booked up, but made time to take care of it for me. Even asked if I wanted them to wash the car (I declined because I'd already taken up too much of their time). They're the best - wouldn't go anywhere else.

WH
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WEST H.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customerVerified Customer
10
Great service from people you can trust.
Great service from people you can trust!

DR
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DAVID R.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
An Automotive Shop You Can Trust
Estes always does good work and I know they do it right the first time. I don't hesitate to refer to or recommend them.

DB
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DOUG B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Replaced an outside mirror
Having had trouble with birds using the passenger-side mirror as a perch, which wasn't in itself bad except for all the poop they left behind, I pushed the mirror in and it broke. Kelly had a replacement mirror shipped in in a couple of days; and I was good to go in 30-40 minutes. Looking good--no MONSTER tape holding the old mirror in place!

JO
Jon O.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customerVerified Customer
Category: Service
Jon said the staff did a good job and the owner is nice.
Recommended

AW
Andy W.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Service
Andy said customer service. They are reliable and do what they say they are going to do.
Recommended

JT
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JOHN T.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customerVerified Customer
Totally trustworthy
As usual, I feel totally confident in the work/evaluation performed.
Recommended

CP
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CHARLIE P.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Dependable service
Did a good job as usual. Also, thanks for getting my car serviced so quickly.
Recommended

DB
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DOUG B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2021
verified customerVerified Customer
Replaced sending unit in gas tank
It's nice to be able to believe the fuel gauge now. Got treated like royalty here at Estes.
Recommended

DT
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DOUG T.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Periodic Volvo Service visit
I recently switched our Volvo periodic warranty service from dealership to Estes. The convenience of being close, appointment time, prompt genuinely courteous service staff, completion of job notification, courtesy cleaned car, and reasonable pricing are all standard part of Estes service standard. ( I have been taking my other vehicles there for years)
Recommended

JV
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JOHN V.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Outstanding Service
Trustworthy, honest and performs at an exceptional level. A place I trust for work on my automobile.
Recommended

JT
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JOHN T.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
verified customerVerified Customer
Great, as usual
I was in a rush for an important appointment and Estes quickly made the needed minor repair I needed and had me on my way for an on time arrival to my appointment.
Recommended

RH
Robert H.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customerVerified Customer
Category: Service
Robert said he appreciates their good work greatly. They are very conscientious and caring about their customer and do a good job. If everybody did business the way they do, the world would be a better place.
Recommended

Verified Customer
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
First time customer
The employees were helpful, straight forward and completed the necessary work in an efficient and complete manner. We are very satisfied.
Recommended

DB
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DOUG B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Routine oil change & a dispiriting diagnostic
I was glad to get my foot--er--truck in the door this morning without an appointment. That's not recommended. Nevertheless, Kelly and his great mechanics took care of me, and I was home in time for a brunch. Have to spend some $s next week on a freaky problem, but what do you expect on a 20-yr old truck?
Recommended
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