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Eurofed Automotive - Stone Mountain

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(192 Reviews)
62
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
62
Net Promoter Score ®

Business Details

About

Most high-end import drivers are particular about the mechanics they let handle their vehicle, and we understand. We’re fellow European auto enthusiasts, who just so happen to be import service experts. That means Audis, BMWs, Mercedes, Maseratis, Bentleys, Lamborghinis, and more European makes have homes away from home at EUROFED Most high-end import drivers are particular about the mechanics they let handle their vehicle, and we understand. We’re fellow European auto enthusiasts, who just so happen to be import service experts. That means Audis, BMWs, Mercedes, Maseratis, Bentleys, Lamborghinis, and more European makes have homes away from home at EUROFED Automotive’s auto repair shops in Atlanta, Duluth, Snellville West, and Snellville East. It’s not enough just to purchase excellence. Excellence must be maintained. EUROFED Automotive knows this better than most, if not all, dealerships and general auto repair shops. ...more

Categories
Repair Shop, Auto Maintenance, European Auto Repair
Contact
(770) 674-5659

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* America/Adak
3150 Main St West Snellville, GA 30078
Eurofed Automotive - Stone Mountain's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(192 Reviews)

WP
William P.
Stone Mountain, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/10/2021
verified customerVerified Customer
0
Not honoring 10% discount and poor customer service
I have used Eurofed before, but this was my first time at the Stone Mountain location. The service was good and they had my car done the next day. The only complaint that I had was that I had a 10% discount off my service, and when they checked me out they said the 10% was off the parts. The coupon specifically said service, and nowhere stated parts. Cost of parts was $207.00 dollars and total bill was $712.00 dollars, then they charged me additional 3% for using my American Express card. I went ahead and paid my bill, but I was still upset that they didn’t honor the coupon for the service. I called back and spoke to the young lady who checked me out and voice my concern. She said she would talk to the Manager and call me back within the hour, they never called back. The no call back knocked my rating down from a 5 to a 2, I consider the no call back very unprofessional, and at this time I wouldn’t recommend Eurofed to anybody.

Verified Customer
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
6
Stone Location
West and his staff was excellent they have always been nice and professional not like the Decatur location they all are rude and unprofessional along with manager Peter is awful

GM
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Gregory M.
Stone Mountain, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customerVerified Customer
10
12/3 service visit
Great service as always!!!! Fair price.

BM
Bryan M.
Snellville, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/02/2021
verified customerVerified Customer
3
Value
The quality of work is fine.
The pricing is the same at the dealership so there is no Advantage to using a local shop.
At the dealership you will pay the same price but will get a loaner and the warranty of the BMW brand.

KP
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Kenneth P.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customerVerified Customer
10
Hands down, the best automotive service company for your European vehicles
I've been coming to Eurofed for easily over 5 years now and every time they're always extremely professional and knowledgeable. Whether its a project or general maintenance, they're consistently straight forward and make sure they go above and beyond. Would definitely recommend them to family and friends when in need of a quality mechanic shop.

AK
Anthony K.
Stone Mountain, GA
Mercedes-Benz C55
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customerVerified Customer
9
Good Service
I recently took my 2006 C55 AMG to Eurofed in Stone Mountain for repairs. The staff was friendly and I was pleased with the work. I would recommend Eurofed.

VB
Victoria B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Q5 Service
Wes and the group take great care of me and my vehicle every time I take it in. I got the 40k service this go around. They called me with updates and took care of my vehicle promptly.

AT
Andrew T.
Snellville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
10
Feeling at ease
I had a positive experience. The associates were very professional and knowledgeable . I felt at ease with them working on my vehicle.

Verified Customer
Monroe, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
10
Quick service
Quick in and out service, very friendly staff.

JL
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Jack L.
Norcross, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
9
Good
Kept me from buying a really crappy car, very grateful

Verified Customer
Lithonia, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2021
verified customerVerified Customer
8
N/A
Their have reasonable prices

JA
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Judy A.
Monroe, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
10
Won’t go anywhere else from here on.
The service was timely and professional. They resolved my two issues and I was back in my car within a couple of hours.

AH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
10
TOP Service
Simply Best in Business. I service my cars here for almost 7 years. Not once was there an issue.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2021
verified customerVerified Customer
10
5 stars
Quick and helpful, were very kind and insightful

LD
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Loretta D.
Bessemer, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2021
verified customerVerified Customer
9
Very positive, staff was courteous and efficient.
Very positive experience
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