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European Collision Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,540 Reviews)
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

Everyone at European Collision understands that you have a choice by law where to take your vehicle for repairs. We appreciate you giving us the opportunity to earn your business. We want to provide the best service and quality possible. Everyone at European Collision understands that you have a choice by law where to take your vehicle for repairs. We appreciate you giving us the opportunity to earn your business. We want to provide the best service and quality possible.

Categories
Body Shop, Collision Repair, Auto Body
Contact
(415) 551-9700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
180 12th Street San Francisco, CA 94103
European Collision Center 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,540 Reviews)

RL
Ronald L.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
verified customerVerified Customer
Category: Collision
Ronald said he couldn't be happier. Everything was done with high quality material and workmanship. He expected the best and now his vehicle is perfect. He did have to wait an additional 4 - 5 days for his vehicle. His power steering unit was cracked. He had to wait for parts to be flown in from Germany.
Recommended

EY
Ellen Y.
California
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2018
verified customerVerified Customer
Category: Collision
Ellen said the work at this business was good. The staff did not detail her vehicle as well as they should have. Her vehicle was delayed 1 day and she was not given a reason for the delay. She was not kept informed doing the repair process. She had to call them for updates. She was not satisfied with the thoroughness of the person that prepared her estimate. It ended up being twice as much as first thought. She was not satisfied with the business's communication for the above reasons. She would recommend this business for service only if the staff could be more on top of things. She said if she pays top dollar, she should get top service.
Recommended

KL
Konstantin L.
California
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/05/2018
verified customerVerified Customer
Category: Collision
Konstantin said this business had customer service that was pretty good, but he had to pick up his vehicle further away from the drop point.
Recommended

JP
James P.
California
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2018
verified customerVerified Customer
Category: Collision
James said the work took 3 months to complete and the job was never promised. There were a lot of little things wrong and his wife kept calling the facility to get updates and to see if the process could be sped up.
Recommended

JR
Jeff R.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
verified customerVerified Customer
Category: Collision
Jeff said the business did a good job. His vehicle was not ready when promised due to a parts delay but he did not elaborate as to how late the vehicle was.
Recommended

JJ
Justus J.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
verified customerVerified Customer
Category: Collision
Justus said this business was quick and efficient. They repaired his vehicle to his standards. Their customer service was excellent. His vehicle was delayed 6 weeks due to the insurance. He wanted to thank them for their expert ability to repair his vehicle.
Recommended

JL
Jeanine L.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
verified customerVerified Customer
Category: Collision
Jeanine said this business did a beautiful job, and everything is fine.
Recommended

MW
Melvin W.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Collision
Melvin said everything was just the way he would want it to be.
Recommended

JV
Johanna V.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Collision
Johanna said the business was super nice and responsive. They did a good job.
Recommended

SL
Simon L.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Collision
Simon said the experience was good because the staff keep their time, keep their promise, and do quality work. He suggested that they keep up the good work.
Recommended

TL
Travis L.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Collision
Travis said this facility provided a good repair experience.
Recommended

JA
Julie A.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Collision
Julie said the staff provided great customer service and they chased down the other party's insurance for her.
Recommended

TP
Teresa P.
California
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2018
verified customerVerified Customer
Category: Collision
Teresa said there were some little discrepancies in the paint job, so she left the vehicle at the business 1 extra day. When she picked it up, it was still not quite right. The vehicle was 2 days late, due to a parts delay, but the business kept her updated.
Recommended

KC
Kristin C.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
verified customerVerified Customer
Category: Collision
Kristin said her overall experience was great. The repair work was perfect. They made the process really easy. They were nice and competent.
Recommended

TS
Toni s.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2018
verified customerVerified Customer
Category: Collision
Toni said the employees were so helpful. They made her experience convenient. They did a great job and did extra work that they didn't have to.
Recommended

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