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Excite Auto Repair And Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(149 Reviews)
89
Write a Review
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Score Details

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Since opening our doors in 2005, we have endeavored to provide our clients an honest ethical approach to auto repair. We strive to provide the best quality service possible to gain their full trust, satisfaction and loyalty. And they’ve shown their appreciation by coming back to us again and again.

We offer the best in automotive and Since opening our doors in 2005, we have endeavored to provide our clients an honest ethical approach to auto repair. We strive to provide the best quality service possible to gain their full trust, satisfaction and loyalty. And they’ve shown their appreciation by coming back to us again and again.

We offer the best in automotive and auto body repair services. From includes engine repair to collision repair and anything else related to cars, we have you covered! We want to be the auto maintenance and repair facility for all your automotive needs. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(614) 471-5388
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3430 Westerville Rd Columbus, OH 43224
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Excite Auto Repair And Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(149 Reviews)
Write a Review
Recent Reviews
CL
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Craig L.
Kia K900
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great customer care and support from Christian and his team j
Great customer care from Christian and his team
MK
MIKE K.
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2025
verified customerVerified Customer
9
Good guys
We’re all good experience, Christian seems very genuine and straightforward regarding the repairs to my vehicle

I did having to spend an extra $200 on a new battery because someone at the shop left the lights on, which is why the battery was dead when I came to pick it up, and then dead the next morning when I try to start it.


A little detail missed by the team that cost me a couple hundred bucks, otherwise happy with the service
MH
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MATTY H.
New Albany, OH
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Dead on the road
Was on my way to their shop when my vehicle lost all power. They quickly sent two technicians to my location to jumpstart my vehicle and take it back to their shop. My car was quickly diagnosed, parts ordered and fixed promptly efficiently and expeditiously within a day. I'm overwhelmed by the sense of urgency of all staff at excite auto. I will highly recommend this establishment to all of my friends, family and colleagues. Christian, Jeremy and all staff went above and beyond my expectations to get my vehicle repaired in a timely fashion. I will not take my vehicles anywhere else.
Verified Customer
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil change and check
Very friendly and attentive staff there were no marks of dirt when I got back into my vehicle explained everything very clearly
PK
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PAT K.
Columbus, OH
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Transmission
The put my transmission in the day it came and I'm up and running.
Verified Customer
Columbus, OH
Volvo S60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2025
verified customerVerified Customer
10
I am totally satisfied
I went for an oil change. The process was short and to the point. They gave my car a quick once over and got me out of the way. The shop is clean and comfortable. The restroom is clean and stocked. The price was cheaper that most of the other shops.
CK
CAROL K.
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Every person thst I had contact with was super nice and efficient.
Every person was very nice, polite and efficient. The was excellent and addressed all of my request.
SM
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STEVE M.
Delaware, OH
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Big job with no hassle.
I came across Excited in a time of need. My 2004 Honda Accord lost all power and needed a tow. After believing the car was “gone for good”, I kinda gave up. These guys simply repaired the drive shaft and it was like new again. Fast forward to last week, when we needed some major work done to our 2015 Acura RDX. I didn’t think twice. Excite was our first choice. We needed a new timing belt, water pump, tensioner, all 6 spark plugs replaced, serpentine belt and a few other smaller repairs. Christian and his team were prepared for our drop off and had the vehicle ready by the time we came back from vacation. The vehicle drives smoother with more pep, all for a very reasonable price. Great team with vast knowledge. Would highly recommend!
DS
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DEJAA S.
Columbus, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Quick and Friendly Service!
Stopped by for an oil change, and the service was quick and efficient. The staff was friendly and professional, making the process smooth and hassle-free. In and out in no time!
JS
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JAMES S.
Columbus, OH
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
8
Good visit
They were fast professional and did a great job
CN
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CODY N.
Columbus, OH
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Alternator replacement
They are fast and friendly! I had to go back 2 different times after initial visit, but it was a faulty manufacturing part, not their technician’s fault. I was pleasantly surprised at how fast they took my car back and got to work. Had things fixed in an hour and a half! Didn’t even have to leave the waiting area! Thanks Excite!
RB
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Rachel B.
Columbus, OH
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Professional, Efficient, Honest & Friendly Service
I really appreciate everyone at Excite. They go out of their way to provide service not only to my vehicle but to me. They helped me select my current vehicle, checking out candidates that I brought to them & giving me thumbs down with reasons that made sense until I got a thumbs up. I have been happy with the choice & they have been maintaining it to manufacturer specifications as well as letting me know what to plan for into the future. They even go above & beyond to make sure I can get to work on time OR they drop me off when it's going to be an all day job.
GS
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GINSON S.
Blacklick, OH
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Fast, Honest, and Reliable Service
I took my wife’s car to Excite Auto Repair And Towing for a tune-up and service, and they did a fantastic job. The team was professional, honest, and efficient, making the entire experience smooth and hassle-free. Pricing was fair, and they explained everything clearly without any surprises. It’s great to have a trustworthy auto repair shop that gets the job done right. Highly recommend!
RJ
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ROESE J.
Blacklick, OH
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Knowledgeable and affordable
I just had a great experience with Excite. Kind and knowledgeable assistance, Christian took care of my same day requests, getting my tire leak repaired and also an oil change. Reasonable wait time and didn’t break the bank. I recommend this place.
BM
Branden M.
Ohio
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Branden said they communicated very well with him and they were very professional and very kind with him.
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