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Expert Auto Centers

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(277 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
82
Net Promoter Score ®

Business Details

About

Your Auto Repair Specialists!!! Your Auto Repair Specialists!!!

Categories
Car Maintenance, Repair Shop, Oil Change
Contact
(773) 582-2222

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
5351 S Pulaski Chicago, IL 60632
Expert Auto Centers' Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(277 Reviews)

LC
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LIDDIE C.
Clover, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
REPLACE FUEL PUMP
GREAT GUYS TO HAVE WORKING ON YOUR VEHICLE
Moe A. from Expert Auto Centers responded on 03/23/2025 09:42 AM

We appreciate your feedback and are glad to hear you had a positive experience with our team. Our staff absolutely loves what they do, and it’s always nice to know that our efforts are making a difference. If there’s anything else we can do for you, just give us a shout!


JG
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Jam G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
been coming here for years
these guys always get my car right. been coming here for years they’re the only ones that work on my car
Moe A. from Expert Auto Centers responded on 03/15/2025 09:40 AM

It's great to hear that you keep coming back to us! Consistency is key in any relationship, and we're glad to be the reliable pit crew for your car. If our service was a fuel type, you'd definitely be premium! Keep those wheels rolling, and let us know when you need some more expert care.


RM
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RAYMOND M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Keep up the good work
Keep up the good work Mike 😇
Moe A. from Expert Auto Centers responded on 03/13/2025 09:39 AM

We're glad to hear you're happy with our work! Mike is definitely a star around here, making sure everything runs smoothly. Your support means a lot to us, and we're committed to keeping that good work rolling like a well-oiled machine.


Verified Customer
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2025
verified customerVerified Customer
0
Nope
Went in for an oil change and was quoted an insane price ($139). Then, the service was less than 15 minutes! No top off fluids, no write up of what might need to be fixed or checked etc. Had to request for a next service recommendation sticker…just NO. The two guys I encountered were different, never seen them before. Usual staff and mechanics I’ve dealt with were great, but not these two. If this is new management or employees or something, then they suck.

BM
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BRIAN M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Back on the road
The team at expert was outstanding. They got me back on the road quickly
Moe A. from Expert Auto Centers responded on 02/16/2025 09:39 AM

We genuinely appreciate your feedback! It's always our mission to get our customers back on the road faster than a squirrel on caffeine. We're glad to hear our team delivered that speedy service for you. If there’s anything else we can do to keep your ride smooth, just let us know!


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Auto experts does excellent work. Thet
Auto experts does excellent work! They installed a transmission in our car.
Moe A. from Expert Auto Centers responded on 02/10/2025 09:38 AM

It’s always a good day when we can help get your car back on the road, especially when it comes to something as important as a transmission. We take pride in our work, and it sounds like we hit the nail on the head this time! If you ever find your vehicle making strange noises or requesting a tune-up, we’re just a call away. Safe travels!


JG
JACKIE G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Car Battery
Went to Expert Autos because my car wasn't starting unless I used a battery jumper. I thought it might be the ignition switch since the key was getting stuck. To my surprise the battery I brought 7 months ago from Advance Auto was defected. Brought a new battery from Mike and car runs smoothly.
Moe A. from Expert Auto Centers responded on 02/05/2025 09:39 AM

We're glad to hear your car is back on the road and running smoothly! It sounds like you had quite the detective adventure with that battery situation—consider it the case of the mysteriously faulty battery. Thank you for trusting us with the diagnosis and for choosing us as your auto experts. If your car decides to have any more surprises, you know where to find us!


JH
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JOHN H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
There ever good at what they do love the service
Love the service
Moe A. from Expert Auto Centers responded on 01/23/2025 09:37 AM

We appreciate you taking the time to share your thoughts! It's fantastic to hear you love the service. We're all about keeping our customers happy, so if there’s anything else we can do to make your experience even better, let us know. Here's to more smooth rides ahead!


NJ
NINA J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Awesome
Thank you for saving the day for me. Being without my car has been a nightmare as well as expensive. I will highly recommend your services to my family and friends. Again, thank you so very much!!!!
Moe A. from Expert Auto Centers responded on 01/16/2025 09:38 AM

We're glad we could step in and be the knight in shining armor for your car troubles! It's never easy to be without your ride, so we understand how you felt. Your recommendation means the world to us, and your friends and family are about to snag the best auto care around. Here's to smoother roads ahead for you!


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great costume service
Very happy with the costumer service I received will definitely be going back to get additional service
Moe A. from Expert Auto Centers responded on 01/12/2025 09:37 AM

It’s great to hear that you had such a positive experience with our customer service! We always aim to make your visit as pleasant as possible—consider us your car’s new best friend. If there’s anything specific you need next time, don’t hesitate to let us know. Safe travels until then!


EB
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Emilio B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Professionals
Been taking my cars there for couple years now, they been professional and very helpful, they put customer first and are really good and precise at their work.
Moe A. from Expert Auto Centers responded on 12/21/2024 09:38 AM

We're glad to hear that you've been with us for a couple of years! Your loyalty means a lot, and we strive to keep that customer-first motto alive and kicking. Our team loves being precise, almost like clockwork—only without the ticks and tocks. We appreciate your trust in us and look forward to keeping your cars in top shape!


JC
Jose C.
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Jose said he doesn't get updates from business as frequently as he would like, even though he asked for them.
Recommended
Moe A. from Expert Auto Centers responded on 12/18/2024 09:37 AM

We appreciate your feedback and understand the importance of staying in the loop. It sounds like we may have dropped the ball on communication, which is not the kind of 'surprise' we aim for. Thanks for letting us know—your input helps us improve. If there’s anything specific you’d like updates on, feel free to reach out anytime!


HH
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HAMZA H.
Homer Glen, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Great service, friendly staff and quick service
Took my vehicle to this shop, they got me in right away, fixed my truck and didn't even charge me my deductible. I am very satisfied with there service and defiantly recommending that to all my friends and family.
Moe A. from Expert Auto Centers responded on 11/22/2024 09:38 AM

We're glad to hear you had a smooth experience with us! It sounds like we hit a home run on that repair. Your recommendation to friends and family is the highest compliment we could ask for—just remember, we don't do family reunions (we're not ready for that level of chaos). We appreciate your support and look forward to helping you out in the future!


VL
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Vanessa L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
10
Quick Fix Warranty Coverage
Wow!! I have been going to Expert Auto for a few years now. They inspected my 2017 Infiniti QX60 and contacted the warranty company. Everything was taken care of in a timely manner. I am pleased with the service and have no complaints.
Moe A. from Expert Auto Centers responded on 11/07/2024 06:51 AM

It's fantastic to hear that your experiences with us have been smooth sailing! We take pride in making the often-dreaded car service as painless as possible, and it's great to know that our team hit the mark with your Infiniti QX60. If we ever figure out how to make the waiting room coffee as good as the service, we’ll be ready for the café competition. Drive safely, and we look forward to keeping your car in top shape!


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Great job
I appreciate Mike and all his help and advice. I am grateful for the prompt return of my vehicle and courtesy
Moe A. from Expert Auto Centers responded on 11/02/2024 06:55 AM

We’re glad to hear that Mike went above and beyond to assist you! It’s great to know you appreciated both the speedy service and the courtesy—after all, we believe your vehicle should get as much attention as a celebrity on the red carpet! If you ever need more help or advice, don’t hesitate to reach out. Your support means a lot to us!

Service Coupons and Posts
Thank you for the kind words! We’re thrilled to be the “great guys” keeping your vehicle in tip-top shape. 🚗💪 Here’s to smooth rides and happy drives! #ExpertAutoCenters #CarCarePros
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We're thrilled to be your car's trusted pit crew for all these years! 🚗💪 Thanks for always choosing us—we promise to keep your ride racing smoothly! #ExpertAutoCenters #CustomerForLife
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Thanks for the kind words! Mike's our auto superhero, always under the hood saving the day! 🦸‍♂️🚗 We're grateful for your support and will keep revving up our service! #ExpertAutoCenters #SuperService
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We're thrilled to hear you found our team outstanding! 🚗💨 Quick service is our specialty—we like to think of ourselves as pit stops for life! Thanks for the great feedback! #ExpertAutoCenters #QuickService
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Thanks for the amazing review! 🚗🔋 We're glad we got to the root of your car troubles and ended the battery drama! Who knew it’d turn out to be a case of ‘not-so-great’ batteries? Here’s to smooth drives ahead! #ExpertAutoCenters #CarCare 🛠️✨
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We're thrilled to hear you love our service! 🚗❤️ At Expert Auto Centers, we're all about keeping you and your ride happy. Thanks for the love! Come back anytime for a tune-up or just to say hi! 😄 #HappyCustomers #ExpertCare
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? We're thrilled to have saved the day! ?✨ A car-less life can be a costly adventure, but we're here to steer you right. Thank you for your kind words and recommendations. Your support keeps us driving! ? #ExpertAutoCare #CarRescue
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We're glad to be your go-to pit stop for all things automotive! ?️? Your trust in our team's professionalism means the world to us. We promise to keep putting our customers first—precision and all! #ExpertAutoCenters #CustomerFirst
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?? Thanks for the fantastic review! We’re thrilled to hear you were back on the road without breaking the bank. At Expert Auto Centers, we strive for service that’s a cut above. Your recommendation means the world to us! ? #AutoCare #CustomerSatisfaction
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We're thrilled to hear your experience as smooth as your Infiniti! ?✨ Thanks for trusting us for years—timely service is our middle name! ? We appreciate your support and look forward to keeping you on the road! #ExpertCare #AutoService
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We’re thrilled to hear you were pleased with our service! ?? Quick fixes and fair prices are our jam! And yes, Mike is pretty cool! ? Thanks for the shoutout and recommendation! We appreciate you! #ExpertAutoCenters #HappyCustomers
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?✨ Thank you for trusting us with your 2012 gem! We love making cars run like they’re fresh off the assembly line. Your satisfaction fuels our passion for excellent service! Here’s to many more happy drives! #ExpertCare #CarWhisperers
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We're revved up to hear you loved our fast and precise service on your Honda Pilot! ?? Our awesome techs are always here to keep you cruising smoothly. Thanks for trusting Expert Auto Centers! #AutoCare #FiveStarService
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We're pumped to hear we got your truck back on the road! ?✨ Nothing beats a happy vehicle – except maybe a cup of coffee! Thanks for trusting us with your ride! #TruckGoals #ExpertAutoCenters
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Thank you for the kind words! We're glad we could get you in quickly and provide top-notch service. Our team loves keeping your ride in tip-top shape! ?✨ See you next time! #ExpertCare #AutoService
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We're thrilled to hear our friendly team made a great impression! ? Your support fuels our engine! Remember, we're just a pit stop away for all your auto needs. ?? Thank you for choosing Expert Auto Centers! #CustomerLove #ExpertCare
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