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SureCritic / F & F Automotive Service, Inc.
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F & F Automotive Service, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
86%
4 stars
13%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(715) 234-8437
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1912 Macauley Ave Rice Lake, WI 54868-2830
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F & F Automotive Service, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15 Reviews)
Write a Review
Recent Reviews
CR
Chris R.
Wisconsin
Chrysler Town & Country
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Chris said they were informative and thorough.
Recommended
DH
David H.
Cumberland, WI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Battery check
Fast on time work, courteous staff
Verified Customer
Rice Lake, WI
Oldsmobile Regency
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
9
Awesome service!
We take all 3 of our cars here. They are very knowledgeable. Also make suggestions with estimates.
Verified Customer
Rice Lake, WI
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent and quick service, would recommend to everyone !!
Easy and great to work with, car didn't need much to fix and they were open and honest about it, very refreshing in today's world of greed.
JL
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Jennie L.
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Volvo
Always great communication, and gets the job done.
BS
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Becky S.
Cameron, WI
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Quick fix
As always, excellent customer service.
DB
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David B.
Mercedes-Benz GLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Friendly and Efficient Service
F&F Auto exceeded my expectations. They performed a transmission oil pan, fluid and filter change and an overall vehicle inspection with efficient and courteous service. I’m a satisfied customer and will do business with them again.
GB
Grace B.
Rice Lake, WI
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Grace said she has been going there for years and they have always done great.
Recommended
MD
Mary D.
Wisconsin
Subaru Forester
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Mary said her vehicle was there for 3 days and she felt that was too long. Her vehicle is running well, so she appreciates that.
Recommended
Verified Customer
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Streamline
Thank you for your service!
Verified Customer
Rice Lake, WI
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great Audi repair
Very understanding and knowledgeable. They knew of the problem, made sure they ordered correct parts, and repaired in a little over a day. The project required removing many parts to replace a failed pcv valve, but they dove in full depth and took care of it....at an affordable price as compared to a dealer who would have easily cost $1,000 more. All professional work cost money, and it is much easier to pay the good people at F&F!
JC
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Jared C.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Traveling through Wisconsin
I was traveling from Michigan to Arizona when my water pump went out , what seemed like the middle no where,I called the people at f&f, they got me in immediately,gave me a quote within an hour,had it fixed by 10 am the next day and I was back on the road.the people were extremely nice,clean shop, very professional mechanics ,I can't say enough , on how helpful they were to me.thank-you f&f for everything,I reached my destination on time!😁
DM
Dale M.
Wisconsin
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Dale said they did a good job.
Recommended
DH
Dan H.
Wisconsin
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Dan said they took good care of them, they have no complaints.
Recommended
SG
Spencer G.
Wisconsin
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Spencer said he had no complaints, they had excellent service and called ahead of time about the appointment.
Recommended
Displaying all 15 Review
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