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Fairfield Automotive Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,162 Reviews)
96
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Fairfield Automotive Service is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs. Fairfield Automotive Service is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(203) 259-6500
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2149 Post Rd Fairfield, CT 06824-5657
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Fairfield Automotive Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,162 Reviews)
Write a Review
Recent Reviews
Verified Customer
Southport, CT
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Would recommend for any Audi owners
Great and quick service, convenient location, fair and competitive cost (much better than dealer) and very friendly people to work with.
David B., Partner from Fairfield Automotive Service responded on 03/31/2025 11:53 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
JR
Jeff R.
Fairfield, CT
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great Service and reliable advice
Fairfield Automotive always provides the best service and reliable advice. With a large family with lots of cars, its great to have a partner like Fairfield Automotive.
PS
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Paul S.
Bridgeport, CT
Lexus IS 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Quick, easy and affordable
I was looking for a new place to take my family's two cars and had a great experience with Fairfield Automotive Service from the start. A friendly and informative initial phone call, very helpful staff throughout and great prices.
Verified Customer
Fairfield, CT
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Tune up and all around check
David and John got our car ready for our daughter’s drive to Florida. So nice, helpful and reliable! Peace of mind Thank you Fairfield Automotive!
David B., Partner from Fairfield Automotive Service responded on 03/25/2025 08:25 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
AS
Alex S.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Professional & responsive
Took care of my Chevy...same day repair. They were also very responsive.
Always professional & efficient team
Thank you all
Alex
Verified Customer
Fairfield, CT
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Terrific Service! A+++
My Jeep Wrangler was in need of a lot of help. Shocks, exhaust, suspension, belts, brakes, etc… After getting some shocking estimates from the dealer (I know! Rip-offs) and another who told me to give up on my car. I called Fairfield Auto and they got me in right away for a diagnostic. Reasonably priced, top quality work, and extremely nice!! They courteously and honestly walked through everything that needed to get done. Once I approved the work they started right away and finished repairs super fast. When I went to pick up my car, she looked shiny and new. Because the car had been in shops prior, she was (embarrassingly) dirty but Fairfield Auto delivered her back cleaner than I shamelessly left her! They gave me back my car running smoothly and cleanly both inside and out. A true testament to their workmanship and value. They’re my go to mechanics from now on! Highly recommend them. Thank you SO much to the crew there!
JR
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James R.
Southport, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Quickly fixed a difficult problem!
My BMW is great when running right, but that is, shall we say, not all the time. The car recently arrived here from California, supposedly fixed but now with a strange headlight issue. John and team quickly diagnosed and fixed the issue. No more warning light! Thanks! Highly recommended!
RS
Ralph S.
Southport, CT
Volkswagen Golf SportWagen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Very pleased so far.
I brought my 2 cars in for routine maintenance on several occasions and so far they have been courteous, competent, and honest. They won't try to sell you something you don't need.
JS
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Joe S.
Easton, CT
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Trustworthy
Honest clear plan. Totally trustworthy
RB
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Rob B.
Monroe, CT
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Outstanding as always
Love this shop and always get excellent service at a reasonable price. There doesn’t seem to be any type of vehicle they can’t work on. Thanks guys.
David B., Partner from Fairfield Automotive Service responded on 03/12/2025 11:30 AM

Thank you for the greart review!

"Same Owner, Same Service ,Since 1977"
KF
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Kathleen F.
Fairfield, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Automotive review
Good service at an affordable price
David B., Partner from Fairfield Automotive Service responded on 03/11/2025 05:23 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
JP
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Joe P.
Fairfield, CT
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great Service as Usual!
My old Jeep Gran Cherokee wouldn't start, so I had it towed over on Saturday. I had it back by about noon on Monday! (They are closed on Sunday or probably would have had it sooner! ;) Great to have such a good mechanic within walking distance to my house!
David B., Partner from Fairfield Automotive Service responded on 03/10/2025 08:08 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
BH
gravatar
Benny H.
Hamden, CT
Lexus IS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
9
Great service
Great service
David B., Partner from Fairfield Automotive Service responded on 03/10/2025 08:17 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
MM
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Mitch M.
Fairfield, CT
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
-
Their timely and thorough service was much appreciated!
David B., Partner from Fairfield Automotive Service responded on 02/28/2025 11:07 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
TA
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Tom A.
Fairfield, CT
Cadillac Eldorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
2001 El Dorado
Excellent and fair service, very friendly.
David B., Partner from Fairfield Automotive Service responded on 02/28/2025 05:07 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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