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Fairfield Motoworks LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(341 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Here at Fairfield Motoworks LLC we work hard to earn your trust and loyalty. We know how important it is to find a Fairfield car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Fairfield Motoworks LLC we understand what makes customer service truly
Here at Fairfield Motoworks LLC we work hard to earn your trust and loyalty. We know how important it is to find a Fairfield car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Fairfield Motoworks LLC we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Fairfield offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Fairfield car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well, because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Fairfield, we are totally confident that Fairfield Motoworks LLC is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(203) 333-1800

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
37 Berwick Ct Fairfield, CT 06825
Fairfield Motoworks LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(341 Reviews)

LM
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Luise M.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
drew and his crew always do an excellent job.
Drew and everyone at fairfield motor works is great. they are friendly efficient and do great work.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 02/19/2025 09:32 AM

We appreciate the shout-out! It seems we've struck the right chord with you. We're happy to know that Drew and the team made your experience a friendly and efficient one. We pride ourselves on ensuring great work is done, so your feedback means a lot to us. Here's to more smooth rides ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great Work
Always fantastic work & communication
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 02/14/2025 09:33 AM

It’s fantastic to hear that you’re consistently pleased with our work and communication. We aim to make the experience as smooth as a finely tuned engine. We appreciate you taking the time to share your thoughts. If there’s ever anything else we can do or any questions you have, just give us a shout!


MM
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Mindy M.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Trusted Mechanics
I am able to drive my automobiles well into the 200K+ mileage range due to the quality work that Chris, Drew and team perform on my cars. They are trustworthy and never suggest repairs that aren't necessary. Every person I have ever referred to Fairfield Motoworks thanks me for it afterwards.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 02/14/2025 09:33 AM

It's fabulous to hear that you're cruising well into the 200K+ mileage club! It seems like Chris, Drew, and the rest of the crew have unlocked the secret to automotive longevity. We're glad to know you can count on us for trustworthy repairs—no unnecessary repairs suggested, just solid work that keeps you on the road. And our referral squad is growing, thanks to you! If your friends are anything like you, they’re definitely in good hands. Safe travels, and may your odometer keep spinning!


PC
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Pat C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service
Would highly recommend.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 01/28/2025 09:31 AM

We're delighted to hear that you'd highly recommend us! Your support means a lot, and we're always here to keep your ride running smoothly. If there's anything else you need, don't hesitate to reach out—after all, a smooth ride is just a recommendation away!


PC
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Philip C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Always great
Always do a great job and easy to deal with
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 01/14/2025 09:31 AM

We appreciate your feedback and are glad to hear that you find us easy to work with. It’s always our goal to make sure everything runs as smoothly as a well-oiled engine. Looking forward to keeping your ride in top shape!


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Valued Customer
Trumbull, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Always do necessary work on all our trucks. Never a problem
The best crew in Ffld area. Top mechanics and very courteous
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 01/11/2025 09:32 AM

We appreciate you taking the time to share your experience with us. It's great to hear that you found our crew to be top-notch and courteous. You know, we like to think the key to a successful service is a team that's just as adept with tools as they are at charm. We look forward to keeping your wheels turning!


Verified Customer
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Best mechanics hands down
I’ve been using these guys for several years, since I own several cars. They are honest, hard-working, and very reasonably priced. I trust them implicitly with all of my cars. You will not go wrong. They honor their work, and if there are any issues, they fix it without any questions or further charges it’s refreshing to deal with all of them in a day and age we’re good. Customer service is hard to come by.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 01/10/2025 09:32 AM

It's great to hear that Fairfield Motoworks has become your go-to for all things automotive! It's not every day you find a mechanic you can trust implicitly—kind of like finding a reliable friend you can borrow money from without worrying about awkward conversations later. We take pride in our honest approach and commitment to customer satisfaction, and we're glad that shines through. Your trust means a lot to us, and we're always here to ensure your cars are in tip-top shape. Here's to many more years of keeping those wheels turning!


RN
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Richard N.
Trumbull, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Oil change
Scheduled an oil change & service. Can't beat the efficient work or price.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 01/09/2025 09:32 AM

We're glad to hear that you found our oil change and service efficient and budget-friendly. It’s our goal to keep your vehicle running smoothly without causing your wallet to protest. If you ever have any more service needs, just give us a shout; we’re here to help keep those wheels turning!


Verified Customer
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
9
Fairfield Motoworks is great!
The staff at Fairfield Motoworks is always kind and happy to answer questions. They also look ahead to future possible repairs so I can plan. They care about their clients and our cars.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 12/06/2024 09:32 AM

We genuinely appreciate your feedback and it's wonderful to hear that our team is making your experience a positive one. It's good to know that our foresight on future repairs helps you plan ahead – after all, prevention is better than a surprise trip to the shop! We're committed to caring for both our clients and their vehicles, so thank you for noticing. Your satisfaction keeps our engines running smoothly!


KB
Karen B.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Karen said she's been going to Chris for over 30 years and they've always been honest. She wouldn't take her vehicle anywhere else for service.
Recommended
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 11/30/2024 09:31 AM

We appreciate your loyalty and all those years you've spent with us! It's wonderful to hear that honesty has been a cornerstone of your experience. After 30 years, it sounds like you and Chris have developed quite the vehicle relationship—almost like a sitcom duo, but with more oil changes. If that car ever qualifies for a senior discount, just know we’re here for it! Safe travels on the road ahead.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
10
Very reliable!
If you’re going to pay for labor, do it where the people know what they’re doing.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 11/06/2024 09:31 AM

It sounds like you found our team to be a cut above the rest! We believe that expertise is key when it comes to providing top-notch service, and it seems we hit the mark. Here's to many more successful rides ahead—may all your journeys be smooth and your bikes always ready to roll!


LN
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Battery Replacement
As always, Drew was very professional and offered a quick fix for aging battery. Sound, accurate and always correct advice and service.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 10/23/2024 09:31 AM

We appreciate your feedback and are happy to hear that Drew hit the nail on the head yet again! A quick fix for an aging battery is like a superhero move in the service world—no cape needed. Our team prides itself on providing solid advice and service, so it’s great to have that acknowledged. Your support means a lot to us!


DM
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Diane M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Excellent as always
Another great experience at Motoworks. The staff is very friendly and knowledgeable and my car was in and out in one day. The only place I trust my cars with.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 09/06/2024 09:31 AM

It’s fantastic to hear you had another great experience at Motoworks! Our team prides itself on being both friendly and knowledgeable, so it’s wonderful to know that came through for you. We understand the importance of getting your car back quickly, so we’re glad to hear it was in and out in a day. We appreciate you trusting us with your vehicles; we promise to continue earning that trust every time you visit!


EC
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Ernest C.
Fairfield, CT
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Service
Always Great service and great people.
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 08/30/2024 09:32 AM

We appreciate you taking the time to share your experience! It’s great to hear that our service and team made such a positive impression. We aim to keep the wheels turning smoothly—both literally and figuratively! Looking forward to your next visit and keeping that momentum going.


JW
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Jack W.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2024
10
Consistently excellent!
Starts with Drew at the front desk to Chris and his team of mechanics….you leave knowing your car is running great and feeling you didn’t get ripped off!!!
Will never go to an expensive car dealership again for service…..from new car warranty work to poutine maintenance they are the best!!!
Fairfield M., Office Manager from Fairfield Motoworks LLC responded on 08/03/2024 09:32 AM

Hey Jack! We're thrilled to hear that your experience with us left you feeling confident about your car and your wallet. We take pride in providing top-notch service and it's fantastic to know we've earned your trust. Whether it's routine maintenance or warranty work, we've got your back. Thanks for the awesome feedback, and we look forward to seeing you next time your car needs some TLC!


Displaying Review 1 - 15 of 341 in total
Service Coupons and Posts
Thanks for the kind words! 😊 We're thrilled to be your go-to spot for your car needs. We promise to keep your ride speedy and our team friendly—just like a pit stop with a snack! 🚗💨 #FairfieldMotoworks #CarCareExperts
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We’re thrilled to hear you think our team is as great as their service! ?? We're here to keep those wheels turning with smiles. Come see us again soon! #GreatService #TeamworkMakesTheDreamWork
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We're thrilled to hear that we’ve raced to the top of your service list! ?? Thank you for the kind words about our friendly and efficient team. We’re always here to keep your engines purring! #FairfieldMotoworks #CustomerAppreciation
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We're revved up to hear you think our staff is great! ?? Our team works hard to keep you and your ride in tip-top shape. Your support makes our engines run smoother! Thanks for choosing us! ? #CustomerAppreciation #FairfieldMotoworks
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We're thrilled to hear you enjoyed another round of great service! ? Thanks for keeping us in your corner; we’re always here to keep your ride purring smoothly. ?? #FairfieldMotoworks #AutoCare
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Thanks for the ⭐⭐⭐⭐⭐ review, Martha. We're glad to have loyal customers like you! Our office staff is all about friendly and organized service. ? #CustomerAppreciation #FairfieldMotoworks
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Thanks for your loyalty, Nick! ? We're thrilled to have had your trust for a decade. Chris and Drew always aim for smooth sailing with your car! #CustomerLoyalty #AutoExperts
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? Thank you for the kind words! We're thrilled to hear that you've been happy with our services for years. Your recommendations mean the world to us! We'll keep doing our best for you. ?? #FairfieldMotoworksLLC #CustomerAppreciation
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Thanks for the ⭐⭐⭐⭐⭐ review, Will! We're thrilled to have kept your wheels spinning smoothly. Your satisfaction is our greatest reward! #CustomerSatisfaction #FairfieldMotoworks
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Thanks for the 5-star love, Charlene! ? We're delighted your Alfa Romeo's first oil change was a breeze. Our team is thrilled to be your go-to place. See you at the next service appointment! ? #FairfieldMotoworks #CustomerAppreciation
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Wow, 10 years, Nick! Thanks for sticking with us. We're thrilled to keep your ride running smoothly. Here's to another decade of great service! ?? #CustomerAppreciation #FairfieldMotoworks
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? Thank you for the amazing review! ? We're thrilled to be your go-to for oil changes and vehicle problems. Your satisfaction is our top priority! ? #CustomerAppreciation #BestService #FairfieldMotoworks #AutoMaintenance
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Thanks for your loyalty, Nick! ? We're proud to have been serving Fairfield for 10+ years. #Fairfield #FamilyBusiness #QualityService
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go to" place for all my motorcycle needs. Highly recommend!" Thanks for the kind words, Cheryl! ? We're so glad you're happy with our service. #Fairfield #Motorcycles #HappyCustomers
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Thanks for the kind words, Bob! ?We're proud to be the best auto service in Fairfield County. #Fairfield #AutoService #HappyCustomers
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