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Federal Auto Service & Towing

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(353 Reviews)
76
Write a Review
Schedule Appointment

Score Details

5 stars
80%
4 stars
11%
3 stars
3%
2 stars
2%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Need to schedule some routine maintenance or repairs for your vehicle? Contact Us, the experts at Federal Automotive Service & Towing by clicking on the appointment link below. We can help get you back on the road F.A.S.T! Need to schedule some routine maintenance or repairs for your vehicle? Contact Us, the experts at Federal Automotive Service & Towing by clicking on the appointment link below. We can help get you back on the road F.A.S.T!

Categories
Auto Maintenance, Car Maintenance, Towing Service
Contact
(203) 794-9475
Visit Website
Opening in 48 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
272 White St Danbury, CT 06810
Get Directions
Federal Auto Service & Towing's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(353 Reviews)
Write a Review
Recent Reviews
SO
SARA O.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
10/10 great service
This was my first time using federal auto service and my experience was a 10/10. I have an older car and was having trouble getting my car to pass emissions. They were able to diagnose the problem and fix it quickly and their customer service was very friendly and helpful. I have been recommending them to my friends ever since and I will always go to them in the future!
AN
ALEX N.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great Service
They always take care of my vehicle. And let me know what it needs..Great service.
SR
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STEPHEN R.
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great Service they get the job done and explain the problems and solutions
they get the job done and explain the problems and solutions, very helpful and friendly staff slesyd treating customers with respect.
Verified Customer
Honda Civic Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Profesional service and quick service
Excelente service
TB
THOMAS B.
Danbury, CT
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Excellent and professional
Excellent service professional and friendly service I would highly recommend this auto service thank you
JS
JOANN S.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2024
verified customerVerified Customer
10
Electric repair
You guys are amazing nothing but great things to say about all of them especially Carlos he was amazing finding the problem. I was there most of the day electrical problem. They are honest and don't try and rip you off with the price. Thanks You Guys. Just a great experience ?
BR
BELLA R.
Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2024
verified customerVerified Customer
3
Leak in car
My car was towed in for leaking anti freeze they said there was non in radiator but they couldn’t find a leak. Concerned because where did the anti freeze leak come from. I’m concerned because it had to come from some where. They said they didn’t find leak. I picked the car up. Now I have to worry if it leaks again and where well I be. .
Verified Customer
Chevrolet Cruze Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Always a good experience
I always have a good experience here! I needed an emissions test & an oil change. I didn’t have to wait long & everyone was very courteous & polite. Thank you. I’ll be back again!
AS
AMIE S.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Quick service and knowledgeable
Excellent experience
Staff is knowledgeable and efficient
EO
EDGAR O.
Danbury, CT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Very fair and trustful..
I have been searching for a good mechanic , other places would charge a lot for minor repairs .. I will definitely bring my 2nd car for regular maintenance ..
AG
ANTONIO G.
Lexus IS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Top notched!!!!
I can’t express how impressed I am with their service. What the dealer got wrong they corrected the issue. These guys are knowledgeable, honest and reasonable with the prices. They kept me informed and i was surprised to see my car was washed, and detailed. I didn’t get a chance to express my sincere gratitude for the service they gave my car. You definitely won’t find this service in any mechanic location. I’m definitely coming back. Thank you, thank you again…
JW
JOSHUA W.
Chevrolet Suburban
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/03/2024
verified customerVerified Customer
0
3 visits and check engine light still on
I dont leave negative feedback much. But in this case i paid low 4 figures to resolve a check engine light for bad knock sensors. They replaced the sensors. But the light came back on. Took my car back, they reset it, but it came on again. Returned a 3rd time, they replaced the computer. now the car runs poorly. The car lost its top end power and struggles on the highway. & The check engine light? Came back on again! a second star for friendly customer service. But i paid them and my car is worse off. Sorry guys :(
Verified Customer
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
verified customerVerified Customer
10
Emission inspection and Wiper Blade Replacement as walk in
Past and future customer!!!
SR
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STEPHEN R.
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Great Service
Was kept informed of my repair status and explained the problem and fixed it on time. Very respectful crew all around, with friendly service
SW
Susan W.
Connecticut
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
Category: Service
Susan said the business was quick, they cleaned it nicely, everything is fixed, and she is happy.
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