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Ferguson's Automotive & Electrical Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(723 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle. ...more

Categories
Tires, Repair Shop, Auto Maintenance
Contact
(757) 238-3800
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14173 Carrollton Blvd Carrollton, VA 23314
Get Directions

Affiliations

Ferguson's Automotive & Electrical Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(723 Reviews)
Write a Review
Recent Reviews
WM
WILLIAM M.
Carrollton, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Quick
Very fast
JC
JAMES C.
Carrollton, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Quick state inspection
Quick and friendly service...
CF
gravatar
CRYSTAL F.
Hampton, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Fantastic
I will always use your service.Fast and efficient.Employees are friendly and make me fell that you appreciate me as a customer.Thank you.
Verified Customer
Smithfield, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
electrical problem
Very knowledgeable. Solved the prolem.
Verified Customer
Suffolk, VA
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Fast, Dependable, Professional
I choose Ferguson because I dont have to worry with them on the job.
TP
gravatar
TERRY P.
Carrollton, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Decent service at a fair price.
My #1 go to spot for all my vehicles. Efficient service at a fair price,
EJ
eric j.
Suffolk, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Surprising
I was very much surprised as to how professional and quick everyone was! I’ve driven by many times and never thought of going in just by how it looked. Excellent service, prices, professionalism and everyone was very polite! I highly recommend and I will be going back!
WS
William S.
Carrollton, VA
GMC Sierra 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
William said how they dealt with the problem that he had. He thought it was fixed and he took it back, and it was something else. He added that he asked them how much, and they charged him nothing.
Recommended
WE
WILLIAM E.
Suffolk, VA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great service
Guys at Furgeson's are great
JS
JORDAN S.
Smithfield, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
9
Great customer service
Daniel was very friendly and helpful!
CG
gravatar
CELESTE G.
Hampton, VA
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
I love this place!
Anytime I need to get my car serviced this is the place I go. No cheap shots, no run around just a real great professional, and hard working team.
JR
Johnny R.
Virginia
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Johnny said he was happy with the time it took, everything was perfect. He said the inspection was cheap, quick, and he was well-pleased.
Recommended
BS
BILL S.
Suffolk, VA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Inspection
Very nice folks there. Got me finished in no time.
MR
marcella R.
Carrollton, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great Service
Took my car in this morning and got a call shortly afterwards with the diagnosis. Gave them permission to fix the problem and had my car back by afternoon. Price was very reasonable.
YP
yonica P.
Carrollton, VA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Excellent Customer Service
Making an appointment was very quick and easy. When I arrived the day of service, the gentleman behind the counter was extremely polite and professional. I was able to be in and out within 30 minutes.

I’ll definitely return for future service(s).
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