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First Choice Auto & Truck Repair, Inc.

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(158 Reviews)
86
Write a Review
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Score Details

5 stars
89%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Your ONLY choice for auto, truck and fleet maintenance!
Keeping you on the road since 1992!
First Choice Auto & Truck Repair of Delaware has been providing quality auto and fleet services in the Delaware area since 1992. We are a family-owned business delivering honest and professional auto and fleet maintenance services to the people Your ONLY choice for auto, truck and fleet maintenance!
Keeping you on the road since 1992!
First Choice Auto & Truck Repair of Delaware has been providing quality auto and fleet services in the Delaware area since 1992. We are a family-owned business delivering honest and professional auto and fleet maintenance services to the people of Delaware and surrounding areas. ...more

Categories
Car Maintenance, Auto Repair, Towing Service
Contact
(302) 656-1433
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
533 Rogers Road New Castle, DE 19720-1323
Get Directions
First Choice Auto & Truck Repair, Inc.'s Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(158 Reviews)
Write a Review
Recent Reviews
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Verified Customer
New Castle, DE
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service
Great
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Verified Customer
New Castle, DE
Nissan NV Cargo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Service
Great customer service
Thank you. Team
DJ
Delores Benson J.
New Castle, DE
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Explained the problem so I understood what needed to be done
Very friendly and took a look and diagnosis the problem without having to make an appointment. Explained the results so I could understand.
Verified Customer
Philadelphia, PA
Chevrolet Bolt EUV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2025
verified customerVerified Customer
0
Tire Replacement
Too expensive for 1 tire almost $300 dollars got a tow to pepboys and paid $120.
SC
STEPHANIE C.
New Castle, DE
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Quick Service
As usual service was excellent and on time. I experienced a flat tired before I left my house for work this morning. I called, Rich sent a service gentlemen to me to assist and then I went to the shop so they could repair the tire and off to went. I was not upset because I was late for work, because Rich's customer service style is second to none.
CM
Charlene M.
Wilmington, DE
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Excellent Service
I want to say that my experience with Fisrt Choice Auto was very Professional! The owner Kenny was prompt in meeting me on the highway where my car cut off! The staff wqs very proficient and knowledgeable about everything pertaining to my car! The turnaround time in getting my car back on.the road was within one day 1 day! I recommend this mechanic shop to everyone looking for a reliable, dependable, honest business

Charlene Mahoney ❤️ ❤️
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Verified Customer
New Castle, DE
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great service
Very good people to work with
TG
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TYSHA G.
New Castle, DE
Land Rover Range Rover Evoque
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Very satisfied
Appreciate the quick response/repair from First Choice.
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Verified Customer
Wilmington, DE
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Top notch performance and very accommodating to all my fleets needs
First Choice should be everyone’s Best Choice!!!! The service, staff, and professionalism are amazing. They’re always available, reliable, and in my personal opinion reasonable.
EI
ED I.
Bear, DE
Chevrolet Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great service
The people here made a bad experience easy to handle
MO
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MIKE O.
Wilmington, DE
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Professional and timely
Excellent customer service and technically accurate professional service on a complicated engine swap. Couldn’t be happier.
BW
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BOBBY W.
New Castle, DE
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
work performed on my 2010 Jeep Wrangler
First choice auto and truck repairs are my go to shop. They perform the work that is requested to be done and complete all work in a very timely fashion. I have recommended to family and friends First Choice Auto and Truck repair for there vehicle needs.
TW
TOM W.
South Chatham, MA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Awesome had us up and running as fast as they could!
Rich was amazing. We were traveling during the holiday and yes the part was a day away but they got us back in the game and road super fast considering the situation. Very thankful.
Verified Customer
New Castle, DE
Ram 3500
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2024
verified customerVerified Customer
7
1st visit.
Long wait. Quote was not accurate. But satisfy so far with the service.
SC
STEPHANIE C.
New Castle, DE
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Excellent as usual!
I spoke with Rich a few days earlier and told him what I needed in addition to my scheduled oil change. He ordered the parts, when I arrived as scheduled he wasn't there, however the other mechanics knew exactly why I was there and what needed to be done. My service was completed to my satisfaction as always.
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