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First Stop Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(506 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Welcome to First Stop Auto Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair foreign and domestic vehicles, use the latest diagnostic equipment, and use top-quality brands to guarantee your car, SUV, truck, and fleet vehicles are Welcome to First Stop Auto Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair foreign and domestic vehicles, use the latest diagnostic equipment, and use top-quality brands to guarantee your car, SUV, truck, and fleet vehicles are serviced correctly while maintaining your vehicle manufacturer’s warranty. ...more

Categories
Auto Repair, Tires, Repair Shop
Contact
(773) 247-7690

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
4813 S Pulaski Road Chicago, IL 60632
First Stop Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(506 Reviews)

BC
BOBBY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
The best
The best service
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:18 AM

Thank you for takingt he time to leave us a review! We truly appreciate your kind words and are grateful for your support. We’ll always be here to provide the best service whenever you need us! Have a wonderful day.

First Stop Auto Center


JG
JARAMIE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Brakes and rotors repair
Great service!
Honest opinion. Will go back for future services.
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:18 AM

Thank you for your feedback! We're glad you had a great experience with your brakes and rotors repair. Honesty and quality service are our top priorities, and we truly appreciate your trust. We look forward to seeing you again for future services!

First Stop Auto Center


FL
FATIMITA L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Very trustworthy
Great service, very honest from the beginning, very trustworthy. I highly recommend
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:17 AM

Thank you for your wonderful review! We pride ourselves on honesty and providing trustworthy service from start to finish. Your recommendation means a lot to us! We look forward to serving you again in the future. Have a wonderful day.

First Stop Auto Center


SH
STEVEN H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
excellent
Freddy is excellent. Fixed my tire quickly and at a reasonable price.
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:16 AM

Thank you for your review! We’re glad to hear that Freddy provided excellent service and got your tire fixed quickly at a fair price. We’ll be sure to pass along your kind words to him. If you ever need anything else, we’re here to help!

First Stop Auto Center


SJ
SHERRI J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Customer Experience
The staff was extremely fantastic! I appreciate the support and patience they had, my experience was beyond amazing.
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:15 AM

Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic experience with our team. Providing excellent service with patience and support is what we strive for every day. We truly appreciate your feedback and look forward to serving you again in the future!

First Stop Auto Center


RH
RENZO H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Comprehensive and Friendly Service
Wonderful and timely repair. After having a setback with a faulty headlight the repair was checked and adjusted while honoring the warranty for the initial installation. Great work and a wonderful service station with hardworking mechanics.
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:14 AM

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team. Honoring our warranties and ensuring quality repairs are top priorities for us, so we’re glad we could get everything sorted out for you. If you ever need anything else, don’t hesitate to stop by. Have a great day.

First Stop Auto Center


JJ
JACOB J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
I took my car for flat tires they jumped to fx it Rarriwuy
Very organized safe place
First Stop Auto Center from First Stop Auto Center responded on 03/13/2025 08:12 AM

Thank you very much for taking the time to leave us a review! We are happy to hear that our team was quick in assisting you. We appreciate your thoughts on our shop being organized and safe, and we hope to continue to make it feel that way. Have a wonderful day!

First Stop Auto Center


AM
ARMANDO M.
Chicago, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/11/2025
verified customerVerified Customer
5
Tire mounting
Brought my car in to get my tires mounted and balanced, had a good previous experience so I came back to get my tires mounted but when I visually inspected my rim, I noticed my tire was scraped. Was a little bit of a wait but experience is fair for what you pay for. Definitely won’t be returning as I have to get them repainted

ED
ERICK D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Clean car
Thanks for performing the services needed and cleaning my car afterwards!
First Stop Auto Center from First Stop Auto Center responded on 02/19/2025 05:49 AM

You're so very welcome! It was our pleasure, we thank you fo rchoosing us and leaving us a review. Hope to see you again! Have a wonderful day.

First Stop Auto Center


VT
gravatar
Victor T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
10
Efficient
I have been taking my vehicle to this location for years, whenever I need service. Freddy is an outstanding gentleman, he always looks out for his customers and very honest
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 09:20 PM

Thank you so much for your kind words and your loyalty over the years! It’s always a pleasure to assist you with your vehicle needs. Freddy truly values his customers and takes pride in providing honest and reliable service. We’re grateful for your trust and look forward to continuing to serve you!

First Stop Auto Center


JA
JESUS A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
??
Exelente servicio ? recomendado
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 09:18 PM

¡Muchas gracias por tu increíble reseña! Nos alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte siempre. ¡Gracias por recomendarnos al 100!

First Stop Auto Center


BQ
gravatar
BENJAMIN Q.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Experience is always great.
Been a customer for years and I recommend this shop to anyone. Thank you Freddy/Team
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 09:07 PM

Thank you for your loyalty and support over the years! It means so much to us that you continue to choose our shop and recommend us to others. Freddy and the team are grateful for your kind words and look forward to serving you for many more years to come!

Always grateful,
First Stop Auto Center 


VT
gravatar
VICTOR T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great service
Very honest place to Visit, Freddy always looks out for his customers and will tell you the truth. God bless him and his business
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 08:56 PM

Thank you so much for your kind words and the 5-star review! We're so glad you appreciate our honesty and dedication to our customers. Freddy takes great pride in being upfront and ensuring everyone feels cared for. Your blessing and support mean the world to us. Thank you for choosing us, and we look forward to seeing you again!

First Stop Auto Center


JC
JUAQUIN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
6
Ok
Gracias
First Stop Auto Center from First Stop Auto Center responded on 12/12/2024 09:50 PM

Thank you for taking the time to leave us a review and for choosing us to service your needs. We’re glad to hear you had a positive experience. If there’s anything we can do to improve and make your future visits even better, we’d love to hear your thoughts. We hope you have a wonderful day!

Firestone First Stop Auto Center


EE
ELEANORE E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2024
verified customerVerified Customer
10
Fast workers
Very pleasent place. They accodoment me. They found other issues with my car and took care of it.
First Stop Auto Center from First Stop Auto Center responded on 12/12/2024 09:48 PM

Thank you for taking the time to leave us a review. We're delighted to hear that you found our service pleasant and accommodating! It’s always our goal to ensure your car is in the best possible condition, and we’re glad we could address the additional issues for you. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Have a wonderful day.

Firestone First Stop Auto Center

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