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Fix Auto Puyallup

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(158 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(253) 845-5665

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
11403 Valley Ave E Puyallup, WA 98372
Fix Auto Puyallup's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(158 Reviews)

PK
gravatar
Paul K.
Puyallup, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/14/2023
0
No longer recommended.
Rude and unqualified receptionist/appraiser. Took car in a week early for second review so all parts could be ordered prior to drop off. Appraisal was for $2460.63 with a 2-week ETA. Final cost $7069.50 and over 5 weeks later. The buck stops nowhere at FIX Auto. It's the now departed appraisers' fault, it's the parts supplier fault, it's "industry standard" for it to take weeks longer than promised, etcetera, etcetera. Worse body shop experience ever.

BB
gravatar
B B.
Puyallup, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2023
0
Do not use
They kept making promises to get the vehicle done. We are still waiting for our vehicle and it's now over 2 months to get it finished and it was only the front end damage! Other shops would have it done faster and would not have kept promising dates

TM
TIFFANIE M.
Orting, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2021
verified customerVerified Customer
Fix it auto has done my vehicles in the past never a issue I will never take my cars there again. (Entered by customer via UpdatePlus)
Not Recommended

CG
Cindy G.
Orting, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
Absolutely! I've already recommended Fix to colleagues and let my insurance company know what impeccable service I received. (Entered by customer via UpdatePlus)
Recommended

DG
Dan G.
Cle Elum, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
I had my car towed 200 miles to have the fix it correctly. (Entered by customer via UpdatePlus)
Recommended

YY
Yokes Y.
Graham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customerVerified Customer
The communication was excellent! I always knew what was going on and when I could expect my vehicle to be done. On top of that, my truck looks like new and it was done ahead of schedule. I highly recommend this establishment and will use them for all of my auto body needs! (Entered by customer via UpdatePlus)
Recommended

MW
MSGT JERRY W.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
Return customer (Entered by customer via UpdatePlus)
Recommended

WG
Wayne G.
Maple Valley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
verified customerVerified Customer
I would highly recommend them (Entered by customer via UpdatePlus)
Recommended

PB
PO1 BERNARDINO B.
Orting, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
I alwats recommend fix auto to my kids and friends. (Entered by customer via UpdatePlus)
Recommended

JG
Joe G.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
verified customerVerified Customer
The Best Choice ! (Entered by customer via UpdatePlus)
Recommended

JD
Jordan D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
verified customerVerified Customer
I wouldn’t take my vehicle anywhere else! (Entered by customer via UpdatePlus)
Recommended

CW
CHRIS W.
Orting, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Highly recommend!! (Entered by customer via UpdatePlus)
Recommended

DH
DONALD H.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Absolutely number 1 (Entered by customer via UpdatePlus)
Recommended

DH
Dolores H.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customerVerified Customer
Absolutely, would recommend! (Entered by customer via UpdatePlus)
Recommended

DM
Dan M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customerVerified Customer
I would recommend no one else. (Entered by customer via UpdatePlus)
Recommended

Displaying Review 1 - 15 of 383 in total
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