business image

Flint Hills Hyundai

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(304 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
25
Total ReScores
4.5
ReScore Average

Business Details

About

Flint Hills Hyundai will provide you with the best in quality repair and maintenance. Flint Hills Hyundai will provide you with the best in quality repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(785) 776-4004

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
8020 E. Highway 24 Manhattan, KS 66502
Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(304 Reviews)

RB
gravatar
Ryan B.
Manhattan, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Never any issues with quality
I have always received great service and friendly staff. Never felt overcharged or had service done that didn't need done. Very nice experience every time.
Recommended

PF
gravatar
Patricia F.
Abilene, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They treat you right
I’ve had my Tucson from Flinthill Hyundai for almost 4 years now and I’ve always brought it to them for service. They always work with me on getting it in to be serviced on time and work with my schedule and explain everything so that I understand what’s going on. Even recalls haven’t been a problem
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 06/01/2021 07:32 AM

Thanks form the great inpuT!


LM
gravatar
Luke M.
Fort Riley, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
The service department was great and the mechanics got it done efficiently.
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 05/07/2021 02:28 PM

THANKS FOR YOUR INPUT!


VM
gravatar
Vernon M.
Linn, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I enjoy the waiting room
I have always taken my car back here for service and maintenance. I do have a little problem which has not ben resolved since the car was new. The AM radion has static on distant stations. When I change the shifter it goes away for a few seconds and then returns. There has to be an electric leakage.
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 05/04/2021 02:50 PM

Thanks for your input!


Verified Customer
Manhattan, KS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor customer service
All I will say is don't expect the job to be done right the first, second or third time. I am not unrealistic in expecting quality service and concern for customers satisfaction. Perhaps this was not standard behavior but it will take a lot for us to return.
Not Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 04/19/2021 06:09 PM

Thanks for your opinion


JK
gravatar
Jeff K.
Manhattan, KS
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/21/2021
Service Type: Repair
Category: Service
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 03/23/2021 05:54 AM

Thanks for your input, I will be in touch.


PD
gravatar
Paulina D.
Manhattan, KS
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/18/2021
Service Type: Maintenance
Category: Service
Service department oil change.
The service department is one of the best, that I have been to. The service manager came out and explained everything to me. And I am very happy with all the service department employees ☺️ Paulina Dawson
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 03/18/2021 09:07 AM

THANKS FOR YOUR INPUT!

RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 03/18/2021 11:10 AM

THANKS!


VM
gravatar
Vernon M.
Linn, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
While I waited the waiting area was excellent
I purchased my car seven years ago and am happy with it. I have an unresolved "hiss" in the AM radio which I reported early on with no results. I know it is related to a wiring condition in the transmission. Other than this I am very happy and return to the dealer on schedule.
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 03/15/2021 12:51 PM

THANKS FOR YOUR INPUT!


Verified Customer
Manhattan, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The best car service
Strongly recommend
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 12/18/2020 05:31 AM

Thanks for the great input on the survey! 

Randy


Verified Customer
Manhattan, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The nicest people
They go beyond and above to service your car
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 12/08/2020 01:26 PM

Thanks for the great review!


SM
gravatar
Sharon M.
Manhattan, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people
they take care of you. ihave a 2018 hyundai elantra hatchback and my fiance just purchased a 2021 tucson.
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 11/30/2020 02:57 PM

Thanks for the great review!!
Randy


PF
gravatar
Patty F.
Abilene, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department rocks
The service department rocks as they take care of your vehicle very well. I’ve just never been impressed with the sales department up front. I felt like I was not given the best deal, pressured into something I didn’t want and treated pretty rudely. I would only recommend getting your vehicle serviced here.
Not Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 11/30/2020 05:23 AM

Thanks for your great input! 
Randy


GH
gravatar
Gerald H.
Saint George, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Randy Minor runs an honest shop
I had $1,500 worth of work done for less than $1,200.
I requested a bumper to bumper check on my high mileage Santa Fe Sport. I approved each recommendation and the work was completed ahead of schedule.
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 10/14/2020 08:40 AM

Thanks for your great review! Look forward to seeing you next visit.

Randy


SQ
gravatar
Stephanie Q.
Wamego, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Quick and easy. Not one complaint. They went above and beyond to help me get my car taken care of. Great crew they have there! Thanks!!
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 10/06/2020 08:39 AM

Thanks for the great review!!

Randy


Verified Customer
Abilene, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service, Caring Employees
Great Service, Caring Employees
Recommended
RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 09/25/2020 02:03 PM

Thanks for the great survey! We really appreciate your patronage.

Randy

RANDY M., Fixed Ops Director from Flint Hills Hyundai responded on 09/29/2020 12:09 PM

Thanks for your input!

Randy

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.