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Fortier's Auto Sales & Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(164 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare
About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

Since 1927, our shop has been providing honest service and fair prices from an experienced staff that offers fast and reliable service. Our family shop offers trusted and reliable service.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle.

Don't Compromise; Get Fortierized!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(508) 674-6846

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
605 Globe St Fall River, MA 02724

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Fortier's Auto Sales & Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(164 Reviews)

RS
Robin S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
My Experience
Very friendly, polite and, most importantly, very knowledgeable and honest.

JS
Jason S.
Westport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Fantastic service
Timely repairs and great prices!!

RL
Rodolfo L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
7
Fixed a timing issue
They fixed my trucks timing issue the belt went loose and it wouldnt start they did a good job

KS
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Kathy S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
A great experience as usual.
Once again, Fortier's surpassed expectations. I feel safe knowing they take care of my car & me. Thanks to Bob, Kathy, Justin, Matt & Dave & all.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/26/2025 09:38 AM

It's fantastic to hear that Fortier's has once again hit it out of the park for you! Your safety and satisfaction mean the world to us, and we're glad our team could provide that reassurance. We’ll make sure to keep the good vibes going and pass your compliments along to Bob, Kathy, Justin, Matt, and Dave. They might just get overzealous with high-fives after this! Your trust in us is greatly appreciated, and we're here to keep your car in tip-top shape.


GS
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Gregory S.
Leesburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
How you want your mom treated.
I live 1200 miles away in Florida. These guys take care of my mother’s car for me. They do super work super nice and always have a fair price. They let her know when she needs something and doesn’t just change parts because she’s an older woman. I trust these guys 100% and I hope you will too Deeply appreciate the peace of mind they give me from far away. I’m a shop owner myself in Florida and say that these guys are truly good people. Thank you.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/25/2025 09:35 AM

We appreciate your words and are glad to hear that our service has provided peace of mind, even from 1200 miles away. It’s always nice to know that we can take care of your mother’s car while you’re focused on your own shop in Florida. We believe that quality work and honesty go a long way, and we're happy to be here ensuring her vehicle is in good shape without unnecessary surprises. It sounds like you have a solid understanding of the auto service world, which makes your trust even more meaningful. Here's to keeping those wheels turning, no matter the distance!


GS
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Gregory S.
Leesburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
How you want your mom treated.
I live 1200 miles away in Florida. These guys take care of my mother’s car for me. They do super work super nice and always have a fair price. They let her know when she needs something and doesn’t just change parts because she’s an older woman. I trust these guys 100% and I hope you will too Deeply appreciate the peace of mind they give me from far away. I’m a shop owner myself in Florida and say that these guys are truly good people. Thank you.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/25/2025 09:35 AM

It's fantastic to hear that we could provide peace of mind while you're a bit far away from your mom's car! We believe that everyone deserves honest service, regardless of age or distance. It's nice to know that our approach to care and communication has resonated with you—and not just because you're in the business yourself! Your trust means a lot to us, and we'll keep on doing our best to earn it every day. Safe travels, and here's to many more miles of smooth driving for your mom!


DS
Dan S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Best place!
Highly recommended!
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/23/2025 09:40 AM

We appreciate your recommendation! It’s wonderful to know we hit the mark for you. If you ever need anything in the future, just let us know. We're always here to help keep your wheels turning smoothly!


FS
Flavio S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Very pleased
Very professional explaining everything and in time
Matter
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/21/2025 09:38 AM

We appreciate your feedback and are delighted to hear that our professionalism and punctuality made a positive impression. We strive to keep things transparent, so if there were ever a car repair 101 class, we're hoping to ace it! If you have any questions about service in the future, we're just a call away.


SD
Starr D.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
They're the best!!!
They're the best
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/18/2025 09:36 AM

We appreciate your support and it's fantastic to hear that you think so highly of us. It's our mission to be the best, so we held a little celebration with confetti (and maybe a cupcake or two) when we read your review. Your kind words fuel our drive to keep doing what we love. Thanks for being part of our journey!


SS
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Steve S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Excellent Service!
This is the best repair shop and car lot hand down!
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/13/2025 09:37 AM

It’s great to hear that you feel we’re the best in the business! We take pride in providing top-notch service and quality vehicles. If our repair shop had a trophy case, we’d definitely be adding one for this review. We appreciate your support!


SP
Steve P.
Westport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great
Great could you please send me a saa card please
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/04/2025 09:36 AM

We appreciate your positive feedback! It sounds like you're ready to go above and beyond. While I can't send out any cards myself, it’s great to see your enthusiasm. If there's anything else you need or any questions about our services, feel free to reach out. Your satisfaction keeps us going strong!


MS
Michael S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Service
Staff at Fortiers is always courteous and professional. Service is completed effectively and efficiently. I always leave there knowing exactly what was done and what needs to be done. This gives me confidence that I can drive safely . I appreciate all of this very much.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/04/2025 09:36 AM

We appreciate your generous feedback! It's fantastic to hear that our staff’s courtesy and professionalism have left such a positive impression on you. We aim to make your visits as smooth as a freshly tuned engine, ensuring you know what’s happening under the hood. It’s great to know you feel confident and safe on the road after your time with us. We strive to keep you rolling without a hitch!


RV
Ronald V.
Westport, MA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Highly satisfied
Always done right. Always on time.
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/26/2025 09:37 AM

We appreciate your feedback! It sounds like we've become the punctual pit crew of your automotive world. Ensuring everything is done right and on time is our goal, and it’s great to know we’re hitting the mark. Your confidence in us fuels our commitment to keep those wheels turning smoothly. Keep enjoying the ride!


SD
Starr D.
Fall River, MA
Honda CRV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Auto sales send service
They're the best!!!
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/25/2025 09:36 AM

We appreciate the enthusiastic shout-out! It's great to hear that you think we’re the best. We aim to keep our customers smiling brighter than their car’s shine. If there's anything else you need, just let us know!


RS
Ray S.
GMC Sierra 1500 1/2 Ton
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service
Justin was very helpful .this is a great family business I would recommend them to anyone.
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/25/2025 09:36 AM

We appreciate your kind words about Justin and our family business! It’s great to hear that you felt supported during your experience with us. We're always here to lend a helping hand, or at least a wrench or two. Sharing the love for family businesses is what keeps us rolling, and we truly value your recommendation. Thanks for being a part of our Fortier's Auto Sales & Service Inc family!


Displaying Review 1 - 15 of 164 in total
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