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Fortier's Auto Sales & Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(178 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare
About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

Since 1927, our shop has been providing honest service and fair prices from an experienced staff that offers fast and reliable service. Our family shop offers trusted and reliable service.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle.

Don't Compromise; Get Fortierized!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(508) 674-6846

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
605 Globe St Fall River, MA 02724

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Fortier's Auto Sales & Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(178 Reviews)

SS
gravatar
Steve S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Loyal customer
Loyal customer Ali g with AAA confidence

DM
Douglas M.
Westport Point, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Fortier’s auto repair
Top notch service and staff 👍👍

PP
Paul and Liz P.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Walk in
I needed a tire repaired and from walking in for service to getting it repaired, service was exceptional as it has been the past 30 years

KM
Kevin M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Repair brakes, new tirrs
Great service, extremely professional
Justin F. from Fortier's Auto Sales & Service Inc responded on 05/14/2025 09:37 AM

We appreciate your feedback! It’s fantastic to hear that you found our service to be both great and professional. We strive to keep the wheels of customer satisfaction turning smoothly. If you ever need us again, we’ll be ready to kick it into high gear!


JH
John H.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent service couldn’t be happier
FORTIER’S auto is the only mechanic that I have used in 17 years and will continue to use them in the future
Justin F. from Fortier's Auto Sales & Service Inc responded on 05/12/2025 09:37 AM

It's great to hear that Fortier’s Auto has earned your trust over the past 17 years. That definitely makes us feel like part of your family, even if we don’t get to share dinner with you! We appreciate your loyalty and look forward to keeping your vehicle in tip-top shape for many more miles to come. Our mechanics are always ready to help, so just give us a shout whenever you're in need.


SD
Starr D.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
They're the best!!!
Excellent as always! I can't say enough about how awesome they are! 💯💢💥
Justin F. from Fortier's Auto Sales & Service Inc responded on 05/07/2025 09:38 AM

We always appreciate hearing that our efforts hit the mark! Your enthusiasm is infectious, and we're delighted to know you're consistently satisfied with our service. If 'awesome' could be bottled, we’d have a best-seller on our hands. Looking forward to keeping that streak going!


CS
Courntey S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Would recommend to others
Staff is friendly and helpful. They do a excellent job on the repairs. They let me know if anything they see needs to be done.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/30/2025 09:37 AM

We're glad to hear that our staff made you feel welcomed and that our repair work hit the mark! Keeping you informed about your vehicle's needs is just part of our mission to ensure your ride is always road-ready. If you ever have any more questions or need assistance, we're just a mechanic’s wrench away!


LM
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Larry M.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
10
excellent customer service
I have been going to Fortier's for quite a few years. They have not change.They are honest, reliable, and go the extra mile to make sure the work is done correctly. It gives one peace of mind knowing that there are still people out there who strongly care about their reputation and pleasing the customer. My Toyota Rav4 needed rear brakes and I left the vehicle there knowing it would be taken care of. As usual I was not disappointed.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/30/2025 09:37 AM

We're glad to hear that your experience at Fortier's has been consistent over the years—like a well-loved pair of shoes that just fits perfectly! Your trust means the world to us, and it's great to know that we could give your Toyota Rav4 the care it needed. We're dedicated to keeping that peace of mind for our customers, and it sounds like we hit the mark yet again. Here's to many more miles with your trusty Rav4, and rest assured, we’ll keep the reliable service coming!


LR
Lesley R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service
Quality service 100% of the time
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/28/2025 09:36 AM

It's always refreshing to hear that we're hitting the mark with our service! We believe everyone deserves quality, and we’re happy to see it’s shining through. Your endorsement is like a fuel for our automotive engine! Looking forward to keeping up the good work for you.


ML
Maureen L.
Tiverton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Automotive repair
Knowledgeable and courteous staff and technicians
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/26/2025 09:38 AM

We're glad to hear that you found our staff and technicians knowledgeable and courteous! It's always our goal to provide top-notch service that leaves our customers feeling confident about their auto care. If there’s anything else we can help you with or any questions you might have, just give us a shout. Your vehicle is in good hands with us!


DR
David R.
Dodge 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Had a great experience with Fortier’s Auto
I had a set of tires mounted and installed on my RAM at Fortier, and I was very impressed with both their service and competitive pricing. The team was efficient and courteous throughout the process. I would highly recommend Fortier to others. Additionally, I noticed they offer some attractive deals on vehicles for sale.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/12/2025 09:47 AM

We're delighted to hear you had a great experience with us! It sounds like your RAM is riding on clouds now with those new tires. Our team takes pride in being efficient and courteous – we always aim to roll out the red carpet (figuratively, of course) for our customers. And yes, we do have some pretty tempting deals on vehicles, so if you ever feel like you need a vehicle upgrade, you know where to look. Happy driving!


DC
Denise C.
Tiverton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Service
This is a great place to go for great service. These guys are knowledgeable, professional, and respectful. I have been going to them for years and even purchased a car from them. They are the best!
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/09/2025 09:38 AM

We're glad to hear that you find us a great place for service! It’s always a pleasure to assist someone who knows the ins and outs of our business. Your loyalty over the years has been invaluable, and it seems like you might just be our biggest fan—right up there with coffee and morning jogs! We're here to keep that car of yours running like a dream. Cheers to more years of great service ahead!


DB
Dave B.
Westport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Very good service.
Identified and repaired my vehicle in a prompt and timely manner.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/08/2025 09:36 AM

We appreciate you taking the time to share your experience. It’s great to hear that we were able to get your vehicle sorted out quickly—after all, nobody enjoys a car with a mind of its own! If you need any more assistance, you know where to find us. Safe travels on the road ahead!


CW
Carol W.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Fortier’s provides excellent service
Fortier’s service is superlative! I wouldn’t think of going anywhere else for quality car repair
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/06/2025 09:37 AM

We’re glad to hear that our service hit the mark! Quality car repair is what we aim for, and it's fantastic to know you're steering your way back to us for all your automotive needs. If your car could talk, we bet it would agree! Your support means a lot to us.


RS
Robin S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
My Experience
Very friendly, polite and, most importantly, very knowledgeable and honest.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/01/2025 09:36 AM

We appreciate your feedback! It's great to hear that our team made such a positive impression with their friendliness and expertise. After all, honesty is the best policy, especially when it comes to your vehicle. If you have any more questions or need assistance in the future, just holler!


Displaying Review 1 - 15 of 178 in total
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