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Fortier's Auto Sales & Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(152 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare
About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

Since 1927, our shop has been providing honest service and fair prices from an experienced staff that offers fast and reliable service. Our family shop offers trusted and reliable service.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle.

Don't Compromise; Get Fortierized!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(508) 674-6846

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
605 Globe St Fall River, MA 02724

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Fortier's Auto Sales & Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(152 Reviews)

RV
Ronald V.
Westport, MA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Highly satisfied
Always done right. Always on time.

SD
Starr D.
Fall River, MA
Honda CRV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Auto sales send service
They're the best!!!

RS
Ray S.
GMC Sierra 1500 1/2 Ton
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service
Justin was very helpful .this is a great family business I would recommend them to anyone.

FB
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Frank B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Frank B
Honesty Professional Trustworthy and Reliable workmanship is a hard trait to find these days in the automotive repair industry BUT Fortiers has them all covered!! Great Team! Great People! Great Work!!
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/21/2025 09:38 AM

We really appreciate you taking the time to share your experience! It’s wonderful to know that you found our honesty, professionalism, and reliability to be top-notch. We like to think of ourselves as not just a team but a family dedicated to keeping your vehicle in fine shape—after all, even cars need a little TLC from time to time. We look forward to continuing to provide great work for you and others!


DC
David C.
Fall River, MA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Greafull
Having the comfort of knowing that everything they do is backed up by their personal and professional guarantee is key, as well as their consistency in fixing any and all problems that arise.
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/20/2025 09:39 AM

It's great to hear that you appreciate our personal and professional guarantee—it’s like a safety net, but for your vehicle! We also take pride in our consistency; after all, fixing problems is what we do best. If it's ever a matter of "fixing the fix," we're here for that too. Your trust means a lot to us, and we’re glad to know we’re on your team when it comes to keeping your vehicle running smoothly.


MH
Mary Ann H.
Tiverton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
The Fortier Team are wonderful.
I was there for an oil change. I have been going to Fortier, where my late Dad would go all the time. It’s a family business and they make you feel part of a family. Very informative and honest.
Great work as usual Fortier!
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/19/2025 09:38 AM

It sounds like you had a wonderful experience with us, and we appreciate you sharing that! Being part of a family business means a lot to us, and we're happy to hear that you felt that connection. Just like any good family, we aim to keep things running smoothly and always serve up a side of honesty. We're glad to have you as part of our Fortier family—here's to keeping those engines happy and oil changes running like a well-oiled machine!


WM
Wendy M.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Important Maintenance Tasks
Winter reboot, with 4 new tires, mounted, balanced, All wheel alignment, replaced worn rear brakes, serpentine belt, Oil change and some associated suspension issues addressed. Matt, AJ, and Justin work hard taking care of all that matters to us.
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/17/2025 09:35 AM

It's great to hear that you had a successful winter reboot! It sounds like Matt, AJ, and Justin are living up to their titles as the magical car whisperers. With new tires and all the maintenance checked off the list, your vehicle is surely prepped to tackle the icy roads ahead. We appreciate you taking the time to highlight the hard work of our team; they always aim to keep your ride in top shape. If you have any more automotive adventures, we're here to help!


RC
Randy C.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Recent service
Always satisfied with the service I receive from Fortiers. Easy appointments and courteous down to earth staff. A keeper.
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/13/2025 09:39 AM

We're delighted to hear that you find our service to be top-notch! It's great to know that our team is making your experience smooth with easy appointments and a friendly atmosphere. We aim to be the auto shop that feels like home—minus the spilled coffee, of course. Your support truly keeps us motivated to maintain our down-to-earth approach. Looking forward to keeping those wheels turning for you!


BS
Brendan and Brittaney S.
Fall River, MA
Mercedes-Benz GLK350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Highly recommend
My car was dropped off by AAA and done well before expectations. They did great work and my car works perfectly.

Thank you!
Justin F. from Fortier's Auto Sales & Service Inc responded on 02/09/2025 09:38 AM

We're glad to hear that your car exceeded your expectations! It sounds like AAA knows how to pick a reputable place for repairs. We appreciate your acknowledgment of the work, and we're just as happy as you are that your car is back to perfection—ready to hit the road! If your car ever needs another pit stop, we're here for you. Happy driving!


KG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Tires, alignment, headlight
Very courteous and knowledgeable. Prompt service.
Justin F. from Fortier's Auto Sales & Service Inc responded on 01/26/2025 09:39 AM

We're glad to hear that you enjoyed your experience with us! Our team takes pride in being courteous and knowledgeable, so it's great to know that it made a difference for you. We believe prompt service is just the cherry on top. If you ever need anything else, we're here and ready to help!


ER
Edward R.
Westport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
I am retired and army vet
Family run business that do a great job.
Justin F. from Fortier's Auto Sales & Service Inc responded on 01/26/2025 09:38 AM

We genuinely appreciate your recognition of our family-run values! It's our mission to treat every customer like a part of the family, whether you're here for service or to check out our latest selection. We're just glad to know you had a great experience. If you have any vehicle conundrums in the future, you know where to find us!


EP
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Ed P.
New Bedford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
excellent from time I got there to the time I left
I thought it would be a long wait. In at 10:30 and out before I finished my coffee
Justin F. from Fortier's Auto Sales & Service Inc responded on 01/25/2025 09:37 AM

We’re glad to hear that you had a quick visit! We strive to make sure you’re not sipping on that coffee while waiting. Who knew we could serve drinks and speed up service at the same time? Enjoy your ride and your coffee!


FB
gravatar
Frank B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Frank B
Always satisfied with the service. Fortiers drive to always do the right thing with honesty and integrity is why they are always busy!
Justin F. from Fortier's Auto Sales & Service Inc responded on 01/20/2025 09:36 AM

We appreciate your feedback and are glad to hear that our commitment to honesty and integrity stands out to you. It seems our team's efforts to keep things on the up and up have paid off, and we're thrilled that you're consistently satisfied with the service. Just remember, with great service comes a lot of busy days for us, so we might need a coffee IV drip to keep up! Your support means a lot.


BR
Bryan R.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
Very reliable
Called with headlight out. Took me right away . Always great service.
Justin F. from Fortier's Auto Sales & Service Inc responded on 01/17/2025 09:37 AM

We appreciate your feedback and are glad we could shine a light on your headlight issue—no pun intended! It's great to hear that our team could assist you promptly and that you consistently enjoy our service. We're here for all your automotive needs, ready to keep you and your vehicle in top shape!


DC
David C.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Very professional
Completely trust the people and their opinions on what they recommend and fix. That they stand behind everything they do and say is the best thing for everyone counting on their relationship
Justin F. from Fortier's Auto Sales & Service Inc responded on 01/16/2025 09:36 AM

It’s fantastic to hear that you completely trust the team here at Fortier's Auto Sales & Service Inc! Building strong relationships with our customers is what we're all about. The confidence you have in our recommendations and service is the oil that keeps our engine running smoothly! We appreciate your support and look forward to continuing to provide you with reliable service.


Displaying Review 1 - 15 of 152 in total
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