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SureCritic / Foundation Hyundai Of Boulder
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Foundation Hyundai Of Boulder

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(18 Reviews)
84
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Score Details

5 stars
79%
4 stars
11%
3 stars
3%
2 stars
1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
5
Total ReScores™
5.0
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(303) 442-1114
No Business Hours Provided

Business Hours

* Mountain Time (Us & Canada)
2555 30th Street Boulder, CO 80301
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(18 Reviews)
Write a Review
Recent Reviews
CW
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Colin W.
Brighton, CO
2022 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customerVerified Customer
Category: Sales
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2022
10
Category: Sales
Mistake on options
After a few phone calls from my wife and I, my wife getting told “I don’t know”.I drove back to the dealer. The sales manager and the salesman were quick to solve the problem and got my wife and I into a different car with the option we were told were in first palisade.
WILLIAM T S. from Foundation Hyundai Of Boulder responded on 03/11/2022 06:12 PM

Sorry for the mistake, we will rectify it for you.

Verified Customer
Aurora, CO
2022 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Good, small scale dealership
These guys really took care of me and made the whole car buying process pretty straightforward and easy. Both the sales rep I dealt with and the manager were very nice. They were not pushy with add ons and were very thorough in explaining them. The only thing I do not like is the markup from msrp. I get that's the time we live in but it still comes off as preying on people. Other than that, it is a great dealership and I would purchase a car from here again.
AK
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Allison K.
Castle Rock, CO
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Excellent
Everything went very smoothly and as
ED
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Erin D.
Firestone, CO
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customerVerified Customer
10
Category: Sales
Totally would buy here again!
Super friendly staff- worked really hard to get me a very wonderful deal and now I’m in a safe new family car that I LOVE!
ALLISON F. from Foundation Hyundai Of Boulder responded on 02/24/2022 10:27 AM

Erin, thank you so much for your positive review! We appreciate you and we are so glad you are enjoying your new Tucson!

Verified Customer
Longmont, CO
2022 Hyundai Tucson Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
9
Category: Sales
Great customer service for a great car
Very happy with the car and the customer service. There is some mix-up of information about tax credits for Plug-in and EV cars online but the staff spent all necessary time until every detail was clear. They were patient and transparent clarifying my questions.

Also, Chris did a great job explaining all details about the car and was attentive and went one step further with a great customer service before and after my purchase.

I would recommend to anyone if they want great customer service for a great car.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/20/2022
0
Category: Sales
PHEV and federal tax credit
I am leasing a Tucson PHEV. Before closing the contract I asked several times about the Federal Tax Credit, since the car qualifies up to $6,500 and this was one of the reasons to get the car. Every time I asked I was told I would get the Federal Tax Credit when filling my taxes next year. Now I am learning this is NOT TRUE.
WILLIAM T S. from Foundation Hyundai Of Boulder responded on 02/23/2022 10:14 AM

I apologize about the mixup of information available. Know that we have your best interests in mind.

RS
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Roger S.
Broomfield, CO
2022 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2022
verified customerVerified Customer
0
Category: Sales
Bad experience
Overall bad experience.
ALLISON F. from Foundation Hyundai Of Boulder responded on 02/15/2022 04:07 PM

Roger, I am sorry again to hear about your experience. Please give me a call to further discuss at 303-434-9895. Sincerely, Alli

ZP
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Zachary P.
Fort Collins, CO
2022 Hyundai Ioniq 5
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Category: Sales
Great People Great Dealership
Super awesome dealership. They are very Prompt with my car and helpful with the buying process. Luis was very nice guy and helped make sure my buying process was top-notch.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/07/2022
0
Category: Sales
Over MSRP and undervalue my trade
This dealership advertised the car I bought on their website for 51k when I got to the dealership to buy the car they told me oh by the way the car has a 5 grand mark up. They also gave me $20500 for trade which they told me that's as high as they can go. Later the next following week they listed my trade in for $29500 on their website. I also bought tint and paint protection which they told me someone would call me to setup. After 2 weeks no one called I called them and got my appointment setup 2 weeks from now. Some of the people I delt with were nice but not willing to help on price of anything. I will never set foot in this dealership again. I also felt like they took advantage of me with the extended warranty which I clearly don't need since Hyundai has an 8-year hundred thousand mile warranty which was not made clear to me in the finance office whatsoever very disappointed in my experience
ALLISON F. from Foundation Hyundai Of Boulder responded on 02/12/2022 02:47 PM

Zachary, if you would like to talk more about your experience please give us a call at 303-442-114. We look forward to hearing from you and hope that you are enjoying your new Ioniq 5!

Verified Customer
Boulder, CO
2022 Hyundai Ioniq 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customerVerified Customer
9
Category: Sales
Great customer service
I had an excellent experience. Foundation made car buying easy and we took delivery of a great vehicle. Personnel were fantastic and very helpful.
ALLISON F. from Foundation Hyundai Of Boulder responded on 02/03/2022 12:48 PM

Thank you so much for the positive review! We are so happy you are enjoying your new Ioniq 5!

Verified Customer
Parker, CO
2022 Hyundai Tucson Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Sales
Thanks making car buying easy
I had an excellent experience. Foundation made car buying easy and we took delivery of a great vehicle.
ALLISON F. from Foundation Hyundai Of Boulder responded on 02/03/2022 12:46 PM

Thank you so much for the positive review! We are so happy you are enjoying your new Tucson PHEV!

Verified Customer
Colorado Springs, CO
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Sales
Outstanding experience
I had an excellent experience with Foundation Hyundai. All of the people with whom I interacted were great, my preferences were taken into account without question, and they found me exactly the vehicle I wanted with exactly the options I wanted and in my most preferred color. Absolutely nothing to complain about. Highest marks.
ALLISON F. from Foundation Hyundai Of Boulder responded on 01/31/2022 03:27 PM

Thank you so much for the positive review! We are so happy you had a good experience!

PR
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Pamela R.
Broomfield, CO
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Category: Sales
Great visit to lease our next car.
Tiernan did a nice job of listening to our needs and helping us select a car. Bill in finance was great to work with on understanding the paperwork side and making the process as painless as possible.
ALLISON F. from Foundation Hyundai Of Boulder responded on 01/28/2022 01:20 PM

Pamela, thank you so much for the positive review! We are so happy you are enjoying your new Kona!

SG
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Stephen G.
Boulder, CO
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
9
Category: Sales
Eefective and efficient, low key. Pleasant.
Overall, I would characterize my experience in purchasing a new Kona from Foundation Boulder as pleasant. Friendly, knowledgeable, low key salesperson (Tiernan). No aggressive, ‘shady’ salespeople as one might (stereotypically) expect at a car dealership. My experience was above and beyond my expectations.
ALLISON F. from Foundation Hyundai Of Boulder responded on 12/08/2021 08:54 AM

Stephen, thank you so much for the positive review! We are so glad you are enjoying your new Kona!

Verified Customer
Westminster, CO
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customerVerified Customer
10
Category: Sales
2022 Santa Cruz
Great deal on my trades and great experience with everyone at the dealer.
ALLISON F. from Foundation Hyundai Of Boulder responded on 11/24/2021 08:10 AM

Thank you so much for the positive review! We are so happy you are enjoying your Santa Cruz. If you find yourself in the area please stop by and we would be more than happy to wash it for you any time!

KV
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Karyl V.
Boulder, CO
2022 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
2022 Kona EV
Great overall experience with friendly knowledgable people and no haggling on price or other bs!
Good deal on my trade in and put me in contact with a used car buyer for my 3 non-running gas powered vehicles.
A stressful situation resolved and the Kona EV is super cool and fun. I love it!!
ALLISON F. from Foundation Hyundai Of Boulder responded on 11/09/2021 03:11 PM

Karyl, thank you so much for the positive review! You were awesome to work with and we are so happy you are enjoying your new Kona EV!

WC
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William C.
Boulder, CO
2022 Hyundai Santa Fe Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customerVerified Customer
10
Category: Sales
Review
Excellent service
ALLISON F. from Foundation Hyundai Of Boulder responded on 10/29/2021 03:09 PM

Thank you Bill for the positive review! We appreciate you and hope you are enjoying your Santa Fe PHEV!

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