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Fox Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(112 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(714) 427-5870
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
1311 E Saint Gertrude Place Bldg C Santa Ana, CA 92705
Get Directions
Fox Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(112 Reviews)
Write a Review
Recent Reviews
SK
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Shams k.
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Last minute Repair
I am thankful that they were available on a Saturday. Many shops were not open to do the battery replacement for my BMW X3. Their price was the best I could find and their service was amazing. The shop is very very clean, which you do not see in most shops. The only thing that I was not happy about was having to wait so long for a battery delivery, which is actually not the shops fault. It was the outside 3rd party service that was suppose to deliver it. The 3rd party service never ended up delivering the battery, but thankfully the shop had a better battery already available and they gave me a great deal on it as well.
I would definitely recommend this to anyone needing repairs.
Fox Auto C. from Fox Auto Care responded on 04/16/2025 08:57 AM

Thank you so much for the kind words and for taking the time to share your experience! We're really glad we could help you out on a Saturday when options were limited. We always strive to offer fair pricing and top-notch service, and it's great to hear that stood out to you—along with the cleanliness of our shop!

We truly appreciate your patience with the battery delivery situation. Even though the third-party delay was out of our control, we're happy we had a better option on hand and could get you back on the road quickly.

Thanks again for your recommendation—it means a lot to us! If you ever need anything in the future, we’re here to help.

ME
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MOISES E.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Awesome job
I went in for rear breaks and they did an Amazing job,highly recommended.
Fox Auto C. from Fox Auto Care responded on 04/16/2025 09:00 AM

Thank you for the awesome review! We're so glad you were happy with the rear brake service. Your recommendation means a lot to us—we truly appreciate your support!

AV
Alexa V.
Anaheim, CA
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Spoke to Pablo. He said it was excellent.
Recommended
Verified Customer
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great Customer Service
The customer service was great and my car was repaired and ready on time.
Verified Customer
Costa Mesa, CA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Quick service.
No complaints!
JI
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Jorge I.
Anaheim, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
10
10/10 will recommend!!
Got my Infiniti serviced here and runs better then ever!!
Verified Customer
Tustin, CA
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Consistently excellent service
I have been using Fox for 15 years. Customer service and trust are their key strengths. I’ve always appreciated that they will tell me when I don’t need to repair something immediately or to check if the repair is under warranty. I am glad to see Mo has assumed ownership and keeping with the traditions of excellent work and trust.
The Team a. from Fox Auto Care responded on 02/26/2025 08:01 AM

Thank you for your feedback!! We greatly apperciaate the support!!

SO
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Silvia O.
Orange, CA
Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
verified customerVerified Customer
Honest reliable trust
Thank you! Fox auto care for taking good care of my cars and us.! Always awesome service.
Recommended
II
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Isaac I.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
verified customerVerified Customer
Excellent service, excellent people.
Excellent service, excellent people, great work. Couldn’t ask for more.
Recommended
MW
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Mike W.
Fountain Valley, CA
BMW M3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
verified customerVerified Customer
Car service
Great service at Fox!
Recommended
SG
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Sanjuana G.
Santa Ana, CA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2019
verified customerVerified Customer
Best auto shop!
Great and friendly staff! Great prices, curtesy ride if you need one.
Recommended
RF
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Robert F.
Huntington Beach, CA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
verified customerVerified Customer
Great service!!
Fox Auto took great care of my Ford Edge!
Recommended
DG
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David G.
Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
verified customerVerified Customer
Just the coolest people I have ever met.
So they tool my van in and gave it a thorough inspection. Decided 5o junk it without warning them and they helped move a bunch of cars they were not expecting. Anyone else would have been irritated at the interruption.

Definately where I go with my newer cars.
Recommended
MV
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Mike V.
Santa Ana, CA
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
verified customerVerified Customer
Excellent service
This is auto repair service at a higher level then what you are probably are use to. Finding qualified mechanics to keep you vehicle running smoothly is challenging.
Well search no more if you want a great experience with real automotive repair pros. I take our two vehicles to Fox for all our service needs. If you are looking for a great experience when it comes to customer service and attention to detail then Fox is the place to go.
Recommended
RD
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Reha D.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
verified customerVerified Customer
Best team, best attitude, best service....
Been getting our vehicles serviced at Fox Auto for rhe last 10-12 years and always received excellent service. And always received fair pricing on all repairs.
Recommended
Displaying Review 1 - 15 of 112 in total
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