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Francis Automotive Services

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(331 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Inspired for more than 30 years, Francis Automotive has been providing exceptional auto repair services since its inception in 1979 while proudly contributing to our community with our biggest concern, keeping our kids safe. We are a family owned business committed to building long-lasting, loyal, and satisfied relationships with Inspired for more than 30 years, Francis Automotive has been providing exceptional auto repair services since its inception in 1979 while proudly contributing to our community with our biggest concern, keeping our kids safe. We are a family owned business committed to building long-lasting, loyal, and satisfied relationships with customers, industry partners, and community members both locally and nationally. We take pride in keeping promises, ensuring safety, and accommodating YOU – our customer and greatest asset! ...more

Categories
Auto Repair, Hybrid Service, Oil Change
Contact
(610) 692-0913

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1317 W Chester Pike West Chester, PA 19382-6420
Francis Automotive Services' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(331 Reviews)

MF
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Maggie F.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Great Service! Fantastic Client Experience!!
Service is great, the staff explains everything in detail and most importantly they are customer centric!

JP
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John P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Honesty and courtesy.
Excellent customer service !
Could not be more pleased.

JB
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Jim B.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
verified customerVerified Customer
Quick and quality service
The service after arrival is quick and precise. John provides a full explanation of what was done to car and an easy to follow bill. I am glad my daughter referred me to John's business.
Recommended

Verified Customer
Thorndale, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customerVerified Customer
Awesome work
Francis automotive always does great work in a timely manner.
Recommended

SS
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Stephanie S.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
verified customerVerified Customer
Excellent and Honest Service!
Always honest, helpful and execllent prices!
Recommended

JD
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Jim D.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
verified customerVerified Customer
Good service, reasonable prices
Great service! Reasonable prices! Very honest!!
Recommended

DH
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Dianne H.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customerVerified Customer
I trust these professionals implicitly
Caring and competent mechanics that deliver the details to me straight. Accessible and user friendly service.
Recommended

TK
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Todd K.
Newtown Square, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
verified customerVerified Customer
Great Customer Experience
Great Customer Experience
Recommended

PR
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Pat R.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2021
verified customerVerified Customer
They get the cars completed on time
They provide loaner cars if needed
John gets the work completed always on time.
Recommended

SS
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Susan S.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customerVerified Customer
Personal service
Brought my Honda CR-V in for inspection and as usual received the courteous, personal service I always experience at FA. I've recommended Francis Automotive to my son who now takes his car there too. If you want a place that cares about you and your car, this is it!
Recommended

KR
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Ken R.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2021
verified customerVerified Customer
Service maintenance
Reliable and professional service always from Francis Auto. I have been bringing my cars to John for over 20 years and have never been disappointed in the service provided by their technicians.
Recommended

BW
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Bob W.
Elmer, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
verified customerVerified Customer
Great service by Francis Automotive
Great job by John and his group. Thanks for clearing my fog light fault.
Recommended

JS
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Jason S.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2021
verified customerVerified Customer
Transparency and honest
I appreciate the honesty and options when dealing with any problem concerning my vehicles. They get things done promptly and to the best price with quality. No hassle and always transparent
Recommended

BC
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Bob C.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customerVerified Customer
Great Service
I have been a customer of Francis Automotive for years, they have provided great service all these years. If you are looking for great service visit Francis automotive!!!
Recommended

GC
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Gary C.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
verified customerVerified Customer
Quality
I have been a customer for 30 years. Great customer service and consistent quality.
Recommended
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