business image

Frankie And Johnnies Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(204 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Frankie & Johnnie's Garage is a full-service preventive maintenance and auto repairs center in the Naperville, IL 60563 area, specializing in General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Frankie & Johnnie's Garage is a full-service preventive maintenance and auto repairs center in the Naperville, IL 60563 area, specializing in General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Quick Lube Services since 2007.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 630-922-5799 to let us know how we can help you!
...more

Categories
Auto Maintenance, Oil Change, Tires
Contact
(630) 922-5799

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
555 Weston Ridge Dr Naperville, IL 60563
Frankie And Johnnies Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(204 Reviews)

AG
gravatar
Alan G.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2024
10
would recommend him over a dealership
Have always trusted his honest opinion and prices are not outrageous like car dealerships
He tells you what you need and does not sell you things you don’t need.
My family cars have been serviced by him for about 10 years and counting

GA
gravatar
Gabriele A.
South Elgin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2021
Great local mechanic
Never disappointed taking my SUV to Frankie’s. He’s honest and genuine and truly cares about his customers, nothing short of the best!
Recommended

CC
gravatar
CHIP C.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2019
verified customerVerified Customer
The best service.
Honest. Reliable. And Reasonable.
Recommended

DT
gravatar
Diana T.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customerVerified Customer
Trustworthy Mechanic and staff
I am a widowed single mom with 3 disabled children. Because of this status, I often am taking advantage of financially. This is truly an issue when I need to repair our family car. We live on SSI benefits and our budget is minimal.
Frankie and Johnnies staff has always been very fair and clear. I know when I take the family car there, I am going to be given
excellent service, with out being sold something I don't need. The car comes back with the problem resolved and money remaining in our checking account. Thanks so much to this wonderful owner!!!! Diana T
Recommended

DW
gravatar
Denise W.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
verified customerVerified Customer
Great service!!
This was my first visit here..... just had basic oil change and rotation done. they were great. I will be back as they
seemed very professional and knowledgeable.
Recommended
Frankie B. from Frankie And Johnnies Garage responded on 11/15/2019 08:13 AM

Thanks Denise! We look forward to seeing you again.


BG
gravatar
Betsy G.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
verified customerVerified Customer
The Best!
Over the years I have taken in 3 different vehicles and I've always been very happy with the result. Great people! Very knowledgeable Mechanics. Five plus stars!
Recommended
Frankie B. from Frankie And Johnnies Garage responded on 11/15/2019 08:14 AM

Thank you Betsy for the great review and your loyalty!


DD
gravatar
Diane D.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
verified customerVerified Customer
Trusted mechanics, great service
I have been coming to Frankie and Johnnies Garage now for about six months. I can't rave enough about the friendliness, service and fair prices. They explain everything in terms I can understand. They are my garage now and I won't go anywhere else.
Recommended
Frankie B. from Frankie And Johnnies Garage responded on 11/15/2019 08:15 AM

Thank you Diane for the great review! We appreciate your business.


BB
gravatar
Brandon B.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
verified customerVerified Customer
They really care
They guys at this shop really care about your car and want to make it affordable to upkeep. I had an issue with my brakes and Frank initially thought the calipers may have been busted but was able to dig deeper to fix the issue saving me a fortune.
Recommended
Frankie B. from Frankie And Johnnies Garage responded on 11/15/2019 08:16 AM

Thanks Brandon! I hope we can help you again in the future.


MP
gravatar
Mala P.
Naperville, IL
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
verified customerVerified Customer
Repair work
We had a great experience with Frankie and Johnie. It us a no nonsense place, they gave us a very quick estimate and fixed iyr car in a couple iof days. Did a treat job, I highly recommend their services.
Recommended

TG
gravatar
Tyson G.
Lisle, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
verified customerVerified Customer
Frank has the best prices and does the best work
Hands down, Frank does the best work in the Chicago Suburbs for the best price. I just got an oil change this time but I’ve used him for all maintenance since I went to him for brakes and a tire rotation earlier this year. I’ve referred other people to who that come back to me with the same feedback. Don’t go anywhere else.
Recommended

MJ
gravatar
Matt J.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
verified customerVerified Customer
Very good honest service
I needed two front lights replaced and couldn't do it myself due to other parts being in the way. Frankie said the front bumper has to be removed on my car so the cost would be $196, which is in the range I expected. Much to my surprise when I picked up the vehicle the cost was only $152 as the mechanic said he was able to complete the work faster than quoted. That's very honest service and they could have easily charged me the full price. Will definitely take my vehicle there again for service.
Recommended

EF
gravatar
ELIZIBETH /LIBBY F.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
verified customerVerified Customer
Best price on a new transmission
Frank really worked with me to get a very reasonable price for a new transmission for my SUV. I was seriously considering buying a new car and Frank didn’t pressure me in my decision making process. I decided to go ahead with the new transmission, and now my SUV runs great!
Recommended

CH
gravatar
Christian H.
Mercury Comet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
verified customerVerified Customer
Brake Problems with an Ancient Car
I have an older car, 1965 to be exact. It isn't anything special or show worthy, I happen to drive it everyday. Taking it back to drum braking systems they were still able to furnish them for the battlewagon and get the work done in a few days time. There was a problem with the brakes however, a little out of balance or warped I can't exactly remember. They sent them off to a machine shop to fix the error and got them back on the next day without a bit of extra cost. 11 out of 10 would get car fixed there again... just hopefully not too soon.
Recommended

CM
gravatar
Celeste M.
Batavia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
verified customerVerified Customer
Excellent service
Exceptional service and quality work! I will return for all my car service needs!
Recommended

MB
gravatar
Mike B.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
verified customerVerified Customer
Checking charging
They were great got me in the next morning, after I called the afternoon before. Dropped off in the morning and confirmed the charging was ok, ran several different checks. Minimal charge GREAT!!!
Recommended

Displaying Review 1 - 15 of 204 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,033 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(381 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,244 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(919 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,651 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.