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Frey & Son Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(672 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Leaders in complete auto and truck repair since 1996, Frey & Son Automotive can take the lead on any service you need. We do everything from tire sales and brake repairs to shocks and struts, wheel alignments, and diesel repairs and performance. And that's not all! We perform DOT inspections for commercial motor vehicles and operate a Leaders in complete auto and truck repair since 1996, Frey & Son Automotive can take the lead on any service you need. We do everything from tire sales and brake repairs to shocks and struts, wheel alignments, and diesel repairs and performance. And that's not all! We perform DOT inspections for commercial motor vehicles and operate a collision service and auto body shop to restore your vehicle's safe performance. If you need a one-stop shop for tires, wheels, and truck repair, you're thinking Frey & Son Automotive. ...more

Categories
Auto Repair, Collision Repair, Car Maintenance
Contact
(517) 536-4869

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7150 S Brooklyn Rd Napoleon, MI 49261-4109
Frey & Son Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(672 Reviews)

CA
CHERI A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
More Than Happy
I hate just left the hospital from a slip and fall from the ice. I knew I needed a battery and “———-“ auto parts was the closest, I stop and asked do you check batteries and their response was normally yes however since it’s minus nine degrees we were told not to go outside today, wow😩 I stopped at Frey & Son and they were packed as usual HOWEVER Carls son put a new battery in my car immediately OUTSIDE in that negative temperature!!! I wanted to cry ! Needless to say, I am happy with the care I received and beyond grateful ❤️

TL
TIM L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Always bring my work to Freys and sons. Great people and excellent work
Great people excellent work and top notch mechanics
Carl Frey &. from Frey & Son Automotive responded on 02/05/2025 09:38 AM

We're glad to hear you had such a fantastic experience with us! Our team works hard to bring the best service around, and it's great to know our efforts struck a chord. Excellent mechanics and great people—sounds like a winning combination! We appreciate your support and are here for any automotive needs you may have in the future.


JG
JESSICA G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Excellent car repair
Thank you
Carl Frey &. from Frey & Son Automotive responded on 02/04/2025 09:37 AM

We appreciate you taking the time to reach out. A simple thank you can often mean the world, and we're glad to have been of service. If you ever need any help again, we’ll be here, ready to assist—hopefully with less mystery than a magician pulling rabbits out of hats!


BP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Fast
The team at Frey and sons was quick to get my car in and looked at and fixed they do amazing work
Carl Frey &. from Frey & Son Automotive responded on 01/30/2025 09:37 AM

We're glad to hear that you had a speedy and positive experience with our team! It's always our goal to ensure your car gets the care it needs without making you feel like you're waiting for a slow-moving parade. We appreciate your support and look forward to keeping your wheels turning smoothly!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Alignment
My wife and I took our vehicle there for an alignment after arriving mechanics, notified us that the control arm and ball joint was no good. Gave us a quote that we were very happy with. Work was performed faster than what was anticipated and our vehicle like a brand new car now could not be happier.
Carl Frey &. from Frey & Son Automotive responded on 01/23/2025 09:36 AM

We're delighted to hear about your experience! It sounds like your vehicle went in for a little spa day and came out feeling brand new. We appreciate you sharing your journey with us; speedy service and a fair quote are just part of our plan to keep your wheels rolling smoothly. If your car starts prancing around too much, just let us know!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great Service
Frey and Son is always fast and affordable.
Carl Frey &. from Frey & Son Automotive responded on 01/18/2025 09:37 AM

We're glad to hear that you've had positive experiences with us at Frey & Son Automotive! It sounds like we’ve mastered the art of speed without breaking the bank—like a pit crew for your wallet. We’re here to keep you on the road and your budget happy!


BP
BRIAN P.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Top notch work again by Frey & Sons
Well, I had to make another trip back to Frey & Sons to have water pump and pulley tensioner replaced on my 2012 F-150 FX4. Price for parts and labor were the best I could find in the Jackson/Brooklyn area and got me in and out within a day. Solid work by these guys and the job is done right!!! This company has done me right every time I’ve used them!!
Carl Frey &. from Frey & Son Automotive responded on 01/15/2025 09:36 AM

We're glad to hear that we could help your F-150 get back on the road with a solid water pump and pulley tensioner replacement. We always aim to deliver both quality and efficiency - a combo that seems to work as well as a well-oiled engine. Your trust in us after multiple visits means a lot, and we look forward to keeping your ride in top shape! If only we could replace those crowded roads as easily as we replace parts, right? Keep enjoying that ride!


LF
LAURA F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Excellent service
I wish I could give 10 stars.
I called explaining my concerns about my car, what another local ( to me) shop said was wrong and the quote they gave me. He was confused by what they said and told me to bring it right over and he'd look at it.
Not only did he take the time to look at it, but he didn't charge me to do it. I brought my car back for him to fix it and it saved it about $700. Well worth driving from Adrian for the honesty and quality service. They now have a loyal customer.
I will recommend them to everyone I know.
Carl Frey &. from Frey & Son Automotive responded on 01/14/2025 09:35 AM

We’re definitely excited to hear that you wish you could give us 10 stars! That’s like saying you’d give us an Olympic gold medal for automotive service. It’s fantastic to know that we could help clarify things for you and save you a good chunk of change at the same time. Honesty is our favorite policy, almost as much as fixing cars! Your recommendation means the world to us, and we look forward to taking care of your vehicle in the future. Safe travels from Adrian!


CM
COURTNEY M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
8
Quick and reliable
Frey and son were patient when it comes to explaining the issues I had on my car. Even when I was too tired to actually understand. They were able to do the work fairly quickly. And I would definitely recommend their business to others and will be going back again.
Carl Frey &. from Frey & Son Automotive responded on 01/10/2025 09:37 AM

We're glad to hear that our team was able to break down those car issues for you, even after a long day. It sounds like they were in teacher mode, and we appreciate your willingness to learn! It's great to know you found the service both quick and reliable. We’ll be here with more car wisdom whenever you need us again. Happy driving!


WG
WALLICE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Out of towner.
This place is excellent. We are from out of town. Unfortunately in the area for a funeral for the loss of a Brother in-law.
We had break issues, Freys and Sons took care of us. Thank you
Carl Frey &. from Frey & Son Automotive responded on 01/10/2025 09:37 AM

We're glad to hear that you had a positive experience with us during such a difficult time. It's always nice to know we could lend a hand when it comes to brake issues—consider us your automotive fairy godparents! If you ever find yourself back in the area, we hope it’s under happier circumstances. Safe travels and take care!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
They get you fixed up
Back on the road in no time
Carl Frey &. from Frey & Son Automotive responded on 01/08/2025 09:36 AM

We're glad to hear you were back on the road quickly! It's always our goal to get you back to your adventures without delay. If only fixing all of life's little hiccups were as easy as fixing cars! Safe travels out there, and remember, the open road is calling.


DR
DENNIS R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Fast and friendly service.
Service is great, staff is friendly. We won't take our cars anywhere else. Tires, brakes, exhaust, we've taken our business and personal vehicles for years.
Carl Frey &. from Frey & Son Automotive responded on 12/28/2024 09:35 AM

We really appreciate you taking the time to share your experience. It sounds like you’ve turned us into the automotive equivalent of your favorite diner—reliable service, friendly faces, and a menu full of options like tires, brakes, and exhaust! We’re honored to be your go-to place for all things automotive. Here’s to many more smooth rides ahead!


JA
JAMISON A.
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Amazing Service
Absolutely amazing service, I have purchased multiple sets of tires and had them do quite a few repairs, service and hospitality is phenomenal, I would highly recommend them to anyone!
Carl Frey &. from Frey & Son Automotive responded on 12/27/2024 09:33 AM

It's fantastic to hear that you had such a wonderful experience with our service! We aim to keep our customers rolling smoothly—whether that’s with tires or repairs. Your recommendation means a lot to us; it's almost as valuable as finding a $20 bill in last season's jacket pocket. We look forward to helping keep your vehicle in top shape. Drive safe out there!


TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Excellent and trustworthy
Always bring my mechanical work to Frey and son. They are trustworthy and do the job correctly. Appreciate the honesty they provide and the security in their workmanship.
Carl Frey &. from Frey & Son Automotive responded on 12/22/2024 09:37 AM

It's fantastic to hear that you consistently trust us with your mechanical needs! At Frey & Son Automotive, we're dedicated to providing honest and reliable service because nobody wants surprise visits from their mechanic—unless it's to bring doughnuts, of course. Your confidence in our workmanship means a lot to us, and we’re glad you feel secure when you leave your vehicle in our hands. Here's to many more smooth rides ahead!


MJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
5 star service
Fast and reliable service! Definitely recommended going there for any work needed.
Carl Frey &. from Frey & Son Automotive responded on 12/12/2024 09:37 AM

We're glad to hear that you found our service fast and reliable! It's always our goal to keep your vehicle in top shape without making you wait long enough to finish a novel. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If your car needs any work done in the future, we'll be here, ready and waiting to keep the wheels turning!


Displaying Review 1 - 15 of 672 in total
Service Coupons and Posts

Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're rolling in gratitude! 🚗✨ Huge thanks for the wonderful review! We're thrilled you love our service (and tires!). Your recommendation means the world to us. Come back anytime for more smooth rides! #FreyAndSon #TirelyAwesome
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for putting your trust in us! We're thrilled to be your go-to for mechanical work. Honesty and quality are the name of the game here at Frey & Son! 🚗✨ Let’s keep those wheels turning! #TrustFreyAndSon #QualityService
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for the kind words! 🚗💨 Fast and reliable service is what we aim for—no pit stops here! Let us keep your ride happy and healthy! 😊🔧 #FreyAndSon #AutoCareExcellence
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're thrilled to hear about your tire-tastic experience! 🚗💨 Our crew loves helping you roll out with a smile. Thanks for the glowing recommendation! You & Terri are officially part of our Frey & Son family! 🌟 #TireGoals #CustomerServiceExcellence
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Wow, if we had more stars, we'd definitely shoot for the moon! ?✨ Thanks for trusting us to keep your ride rolling smoothly. We're all about honesty and fair pricing—your satisfaction fuels our engine! ?? #FreyAndSonAutomotive #CustomerAppreciation
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for trusting us with your Cobra's clutch replacement! ?? We love getting our hands dirty for a performance upgrade. Ready to hit the road in style? ?? #FreyAndSonAutomotive #ClutchMasters
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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? We're thrilled to hear that our service hits the brakes on your worries! ⏰ Managing your time means the world to us. Thanks for recommending us—it's the best fuel for our engines! ?️ #CustomerAppreciation #FreyAndSonFamily
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for the fantastic review! ?✨ We're thrilled to keep your fleet running like new—from the Pete 357 to your Chevy vans! Great work doesn’t have to break the bank. Thanks for trusting us! ? #FleetCare #FreyAndSonAutomotive
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for the kind words! We're thrilled to hear that we’ve helped your cars run like champs! ?️✨ Two repairs, double the satisfaction! Ready for round three? ? #FreyAndSon #AutoRepairExperts
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for the fantastic review! ?✨ We're thrilled to be your trusted auto pit crew, no upselling or frills here! Just good vibes and great service. Carl and the team appreciate your loyalty! #AutoExcellence #FreyAndSonFamily
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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?? Huge shoutout to our amazing customers for trusting us with your Jeep! We're thrilled we could help cool things down with that cracked head. ?? No one likes a hothead! Thanks for the 10/10! #FreyAndSonAutomotive #WeGotYourBack
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thanks for the kind words! ? We're thrilled to hear you trust us with your car—it's like we're in a committed relationship! ? Your support pushes us to always give our best. Here’s to many more miles together! #FreyAndSon #BestMechanicsEver
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thanks for the shout-out! ?? We're thrilled you found our service fast and great! We aim to keep you rolling smoothly. If your car could talk, it would say, "Thanks, Frey & Son!" ? #AutoRepair #SpeedyService
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for the kind words! We're thrilled we could save you from a power steering pump panic! ?? At Frey & Son, we believe in honest assessments, not just add-ons. Your wheels are in good hands with us! #AutoRepair #HonestService
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're all about hard work and tireless dedication at Frey & Son Automotive! ?️ It's our mission to keep your wheels turning and your wallet happy! Thanks for trusting us with your ride! ?? #CustomerLove #TireHeroes
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thanks for the stellar review! ?? We're thrilled to be your go-to for auto repairs! Quick and professional service is our jam! ? We appreciate your loyalty—let’s keep those wheels turning! #FreyAndSonAutomotive #CustomerAppreciation
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thanks for the kind words! We're thrilled to hear you had a smooth ride with us ??. Quick, friendly service and fair pricing? That's our goal! No complaints means we're hitting the mark! ? #CustomerSatisfaction #FreyAndSonAutomotive
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thank you for the shoutout! ? We always strive for excellence, so it's great to know we hit the mark! If your car ever needs another tune-up or a pep talk, you know where to find us! ?? #FreyAndSon #AutoExcellence
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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?? We love to hear we're your go-to for speedy service at wallet-friendly prices! Thank you for your high recommendation! We promise to keep your wheels turning without breaking the bank. ?️ #FreyAndSonAutomotive #CustomerAppreciation
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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Thanks for the awesome review! ? We're thrilled to keep your wheels turning with our friendly service. It’s our pleasure to help you out and keep your ride safe and sound! ?✨ #FreyAndSon #AutoCare
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're blushing! ? Thanks for making us feel like superhero mechanics! ?‍♂️ Your support means the world to our small team. We're always here to keep your ride flying high! ?? #SmallBusinessHeroes #ThankYou
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're thrilled you enjoyed our friendly service! ? At Frey & Son Automotive, we believe a smile is the best grease for your wheels! ?✨ Thanks for choosing us for your auto needs! #CustomerLove #FriendlyFaces
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're thrilled to be your go-to pit stop! ?? Emergency repairs? We’re like superheroes without capes! ?‍♂️ Thanks for trusting Frey & Son with your ride. We’ve got your back (and your tires)! #AutoCare #CustomerFirst
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We're all about keeping your wheels turning! ?? Thanks for trusting us with your work truck! We're here to ensure it’s always ready for the job. Your confidence in our expertise means the world! #TrustFreyAndSon #AutomotiveExperts
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Thanks for the awesome review! ? We're on a mission to outsmart those sneaky coolant problems before they strike! ?? Your trust means the world to us. Ready to keep you cruising! #AutomotiveExperts #ProactiveService
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We’re thrilled to help you steer clear of those tricky situations! ?? Quality work without the hefty price tag is what we’re all about. Thanks for the kind words! We’ll keep the gears running smoothly for you! ?✨ #FreyAndSon #AutoCare
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Thank you for the fantastic review! ?✨ We aim to keep the wheels turning and the info flowing. Glad you appreciated our speedy service! If you need us again, just give a shout! #CustomerCare #FreyAndSonAutomotive
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