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Full Circle Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(909 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Our number one priority is making your vehicle reliable, safe and road worthy. Our number one priority is making your vehicle reliable, safe and road worthy.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(618) 624-2272
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
510 S Lincoln Ave O'Fallon, IL 62269-2660
Get Directions
Full Circle Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(909 Reviews)
Write a Review
Recent Reviews
MB
gravatar
MATT B.
O'Fallon, IL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Worked on 07 Honda
Took my car in and thought it was something else that needed done, they inspected my vehicle and come to find out it was not what I thought, it saved me a lot of money, however they found out it was my tires and a few other things that needed done, they was fast, friendly and also a family owned business and that’s what I like not a chain company and get more personal service, will be taking the car back in a few weeks to get the other things fixed that didn’t need to be done at this time
Carlos P., owner from Full Circle Auto Service responded on 03/31/2025 01:25 PM

Good Morning Matt,
Welcome to Full Circle Auto Service and your recent business review!  I'm glad we were able to save you some money and provide personalized customer service.   We look forward to serving you in the future.

Carlos Perez
owner
618-624-2272/cell 618-310-5793
VJ
gravatar
Valerie J.
O'Fallon, IL
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
PHENOMENAL FAMILY BUSINESS!!
Full Circle Auto Service is my GO-TO for all of my automotive needs. They are professional, informative, efficient and fair. EVERYTHING that you need when you are investing money into your vehicle and trusting a business to do their job. They truly go above and beyond and I truly appreciate them!
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:33 PM

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:46 PM

Good Morning Valerie,
Thank you for your "PHENOMENAL FAMILY BUSINESS" review of Full Circle Auto Service, OFallon, Illinois!  Our vehicles in most instances is our second largest investment.  With that in mind, we believe in providing you the best information so you can make an informed analysis. 
Valerie, one of the most valuable comment that make me beam with pride, is the recognition that my staff have earned your trust.  We look forward to serving you for many years.  Thank you!    

Carlos Perez
owner
618-624-2272/cell 618-310-5793
MC
MARK C.
O'Fallon, IL
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
My horn blows
I asked for an oil change and new wipers and for them to look at my horn which was not working. All was done promptly and they fixed the horn for free.
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:58 PM

Hello Mark, 
I'm glad we got your horn fixed.  Whenever possible, that is one way we show our appreciation for great customers like you!

Carlos Perez
owner
618-624-2272/cell 618-310-5793
MC
MARK C.
O'Fallon, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
9
First rate service
The effort put into making sure my car is tip top is noticed.
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:21 PM

Good Morning Mark,
Thank you for your "first rate service" business review of Full Circle Auto Service, OFallon, Illinois.  I am blessed with having a staff dedicated to keeping your car in tip top condition.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793
BF
BRITTANY F.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Always reliable
Mike and his crew always go above and beyond. I have never had an issue they couldn't fix and they are always very informative about what's happening.
Carlos P., owner from Full Circle Auto Service responded on 03/11/2025 11:25 AM

Hello Brittany,
Thank you for your recent "always reliable" business review of Full Circle Auto Service, OFallon, Illinois!  I appreciate you mentioning Mike and the staff for going "above and beyond" with customer service.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793
RD
RON D.
O'Fallon, IL
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Outstanding
A truly professional car repair facility fair and just with the customer in mind owner is a retired Air Force career veteran. I would recommend this business to my family and friends
Carlos P., owner from Full Circle Auto Service responded on 03/05/2025 09:13 AM

Hello Ron, 
Sorry I missed you on your last visit to the shop.  Hope all is well with you.  Thank you for your recent "outstanding" business review of Full Circle Auto Service, OFallon, Illinois!  I truly appreciate your recommendation to family and friends.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793
RM
RENEE M.
O'Fallon, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Highly recommend
Outstanding service, as always. Full Circle is extremely knowledgeable, professional and reasonable. When I take my car there, I trust I’m getting high quality service without inflated prices or paying for things I didn’t need. Ofallon is lucky to have them
Carlos P., owner from Full Circle Auto Service responded on 03/05/2025 08:52 AM

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Carlos P., owner from Full Circle Auto Service responded on 03/05/2025 09:05 AM

Good Morning Renee,
Thank you for your "highly recommend" business review of Full Circle Auto Service, OFallon, Illinois! We are a proud community oriented business and happy to be a part of OFallon for the past 33 years.    

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Verified Customer
O'Fallon, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent
Micheal’s customer service was on point. He diagnosed my vehicle quickly and got me back on the road in no time. The shop seems to be honest and reliable. Will definitely be go back for any auto needs I have.
Carlos P., owner from Full Circle Auto Service responded on 03/04/2025 02:44 PM

Thank you for your recent business review and recognizing Mike for his excellent customer service!  Mike and the staff make me feel so proud.  We look forward to serving you for many years!

Carlos Perez
owner
618-624-2272/cell 618-310-5793
RR
RON R.
O'Fallon, IL
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Excellent service as always!
Thanks for taking the time to find the solution to my old truck's starting problem!!
Carlos P., owner from Full Circle Auto Service responded on 02/07/2025 12:27 PM

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Carlos P., owner from Full Circle Auto Service responded on 02/07/2025 12:31 PM

Hello Ron, 
You're welcome Ron!  I'm happy to hear the staff resolved the problem.  Wishing you and your family a blessed, healthy and prosperous 2025

Carlos Perez
owner
618-624-2272/cell 618-310-5793
BA
gravatar
BENNY A.
O'Fallon, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Local hero’s
I had a fantastic experience with the auto service while getting my truck repaired. They completed the work in a timely manner, and I really appreciated their excellent communication throughout the process. Not only did they fix my truck efficiently, but they also saved me a significant amount of money. Highly recommend their services!
Carlos P., owner from Full Circle Auto Service responded on 01/24/2025 10:33 AM

Hi Benny,
Welcome to Full Circle Auto Service and your recent "Local hero's " business review.  I am pleased to hear our staff provided excellent communications with the added bonus of saving you money.  I am blessed with having a great staff that constantly exceed my personal expectations.  Thank you for your service and we look forward to serving you for many years. 

Carlos Perez
owner
618-624-2272/cell 618-310-5793
JL
JESSICA L.
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Customers for life
Carlos, Mike and his team have taken great care of us, again! Their customer service is top-notch and their work is great. They’ve worked on tires, engines and more for us. Their prices are fair and they are efficient- getting us in and out without fuss. Highly recommend Full Circle.
Carlos P., owner from Full Circle Auto Service responded on 01/24/2025 10:19 AM

Hello Jessica,
Thank you for your recent "Customers for life" business review of Full Circle Auto Service, OFallon Illinois.  We are proud to have earned your trust and look forward to serving you for years to come!  Wishing you and your family a healthy, wealthy and blessed 2025.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793
AL
gravatar
AL L.
O'Fallon, IL
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Last minute 1st Responder vehicle problem
Mike, does an outstanding job of taking care of his customers. Defines the problem, possible solutions and requests your feedback on the way ahead. He and his amazing staff always gets it right the first time.
Carlos P., owner from Full Circle Auto Service responded on 01/09/2025 12:50 PM

Hi Al, 
Thank you for your recent business review.  I am happy to hear my son Mike and the staff provided outstanding customer service.  They make me PROUD!

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Verified Customer
O'Fallon, IL
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Great Experience!
First time to Full Circle Auto and it was an awesome experience. The staff and management were extremely helpful and knowledgeable. I would recommend this location to anyone. Family and Veteran owned, I will definitely be back again.
Carlos P., owner from Full Circle Auto Service responded on 01/09/2025 12:38 PM

Welcome to OFallon and Full Circle Auto Service!  Thank you for your recent "great experience" business review.  I'm glad the staff was able to help you with your vehicle.  I am thankful for having a great staff that constantly strive to exceed customer service.  We look forward to serving you in the years to come!  
I enjoyed meeting you and I want to thank you for your service,  I know the feeling of moving to a new assignment and not knowing who to call for service.  Having lived in the community since 1985 we offer our assistance.   

Carlos Perez
owner
618-624-2272/cell 618-310-5793
CM
cynthia m.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great service
Very great professional service,honest and fair.. definitely taking my cars in here from now on.
Carlos P., owner from Full Circle Auto Service responded on 12/26/2024 01:36 PM

Good Afternoon Cynthia,
Welcome to Full Circle Auto Service and your "great service" business review.  We look forward to servicing your vehicle in the years to come!

Carlos Perez
owner
618-624-2272/cell 618-310-5793
BP
gravatar
BILL P.
O Fallon, IL
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Great
Very professional
Carlos P., owner from Full Circle Auto Service responded on 12/19/2024 10:29 AM

Good Morning Bill,
Thank you for your recent "very professional" business review of Full Circle Auto Service, OFallon, Illinois!  I am happy to hear the service met your expectations.  Have a Merry Christmas and healthy, prosperous New Year!

Carlos Perez
owner
618-624-2272/cell 618-310-5793
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