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Future Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(778 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Future Auto Service is your number one choice for automotive service and repair in the greater Burbank, Glendale, Pasadena, Studio City and San Fernando Valley. Future Auto Service is your number one choice for automotive service and repair in the greater Burbank, Glendale, Pasadena, Studio City and San Fernando Valley.

Categories
Auto Maintenance, Domestic Auto Repair, Import Auto Repair
Contact
(818) 736-5553

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
820 SOUTH VICTORY BOULEVARD BURBANK, CA 91502

Affiliations

ASE
Smog Service
SoCal AAA
NAPA
Technet
Future Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(778 Reviews)

MS
Manvel S.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Manvel said he had wonderful service.
Recommended

Verified Customer
North Hollywood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great Service
I had to call several places just to find one that would work on my EV (2017 Volt). That alone made my first impression positive. Aside from that, everyone was very friendly, the work was done pretty quickly and the price seemed fair. Not sure how it could've been any better.

Oh actually, my first visit was late in the day and I was informed I'd need to schedule an earlier appointment so they'd have time to review and fix. Could've communicated a little better, but overall experience was still very good.

IL
Illeana L.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Illeana stated that the business was fast and honest with what was wrong with her vehicle.
Recommended

CV
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Christian V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Great experience!
Great and friendly service. Very knowledgeable and kept me informed with what was going on with my vehicle. Highly recommend.

MW
Michael W.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Michael said the service was very good. They were efficient and the location is convenient for him. He is happy with the service and will bring his vehicle back in the future for general maintenance.
Recommended

ML
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Maria L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Amazing Auto Shop
As always, friendly, knowledgable, profesional, and courteous! Amazing staff and always willing to accommodate!!!

CR
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Cathy R.
Burbank, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Experience at Future Auto
Excellent service, friendly atmosphere, coffee, water and treats while you wait. They offer me a loaner while my car is being service. They send me messages updating me on what’s being done to my car. Highly recommend…
Satisfied Customer..

AK
Allison K.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Allison said they were really good. It seemed a little expensive but after checking around, their prices weren't that high. They replaced her battery for free and replace her broken tail light for free, as well. She thinks they're totally wonderful. They were nice, and she didn't feel like they were taking advantage or being dishonest with her. She felt comfortable there and that she could trust them.
Recommended

KW
Kyle W.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Kyle said they were professional and got it done quicker than they said they would.
Recommended

RJ
Ryan J.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Ryan said they were quick, communicative, and their prices were fair.
Recommended
Arthur from Future Auto Service responded on 01/02/2025 06:38 PM

Thanks for your five stars, Ryan! Please keep us in mind if you ever need anything for your car in the future. You are always welcome at our service center if you need anything. Drive safe! 

All the best, 
Your Future Auto Service Family 


TW
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Tuesday W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Best repair shop
I have been coming to Future for my car repairs for years and I'm never disappointed. They are courteous and knowledgeable and very friendly. They have excellent service. I really do appreciate them and the work they do. Thank you Future Auto.
Arthur from Future Auto Service responded on 12/26/2024 05:30 PM

Hey there Tuesday,

Five stars right back to you for being such a great customer! Thank you so much for your kind words and loyalty throughout the years, it is always our pleasure to work on your car, and of course, you are always welcome at our shop if you ever need anything. 

We wish you happy holidays and a wonderful start into 2025 :-)

All the best, 
Your Future Auto Service Family 


RC
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Rosie C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Satisfied customer
I've come here several different times with several different vehicles. Staff has always been kind and understanding. Car problems are thee worst! The communication is top notch here and they are super transparent with the work that they do. They go over the cost (parts and labor) before they proceed, which no other mechanic has done for me in the past. This place is a true gem and I'm so happy I found them.
Arthur from Future Auto Service responded on 12/14/2024 06:50 PM

Hello Rosie! 

We truly appreciate your loyalty and kind review. Your compliments on our communication efforts mean a lot as we work hard to provide a transparent service experience for all of our customers. 

Of course, we are always here for you if you ever need maintenance or repairs for any of your vehicles, you are always welcome at our service center. Drive safe and enjoy the holidays! 

All the best, 
Your Future Auto Service Family 


CM
Caragh M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Caragh said business was very easy and convenient.
Recommended
Arthur from Future Auto Service responded on 12/13/2024 03:49 PM

Hello Caragh, 

Thank you for leaving us such a kind review. It was our pleasure to do business with you and we appreciate your kind compliments. You are always welcome at our service center if you ever need anything for your car in the future. Drive safe!

All the best, 
Your Future Auto Service Family 


FM
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Fabian M.
Burbank, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
10
Excellent and friendly service
I was stranded with my bmw with battery and electrical issues, and luckily i was recommended to future auto service by my AAA tow truck driver when i was heading to bmw dealership, best decision ever, I met a great person Andre (not sure how to spell)but him and his team did a 5 star service in my car to get it up and running.
I definitely will make this shop my future car service and have people i can trust work in my car.thank you guys for everything ?
Arthur from Future Auto Service responded on 12/07/2024 05:56 PM

Hi Fabian,

Thank you so much for sharing your experience! We’re so glad your tow truck driver recommended us and that Andre and the team were able to get your BMW back up and running. Providing trustworthy, 5-star service is always our goal, and it means so much to know we’ve earned your trust for future car care. We’re here whenever you need us—thank you for choosing Future Auto Service, and we look forward to helping you again!

All the best,
Your Future Auto Service Family


FM
gravatar
Fabian M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Excellent and friendly service
I was stranded with my bmw with battery and electrical issues, and luckily i was recommended to future auto service by my AAA tow truck driver when i was heading to bmw dealership, best decision ever, I met a great person Andre (not sure how to spell)but him and his team did a 5 star service in my car to get it up and running.
I definitely will make this shop my future car service and have people i can trust work in my car.thank you guys for everything ?
Arthur from Future Auto Service responded on 11/29/2024 06:59 PM

Hi Fabian,
Thank you so much for sharing your experience! We’re so glad your tow truck driver recommended us and that Andre and the team were able to get your BMW back up and running. Providing trustworthy, 5-star service is always our goal, and it means so much to know we’ve earned your trust for future car care. We’re here whenever you need us—thank you for choosing Future Auto Service, and we look forward to helping you again!

All the best,
Your Future Auto Service Family


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