business image

G&G Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(978 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
1.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

First and foremost, we believe that friends deserve a welcoming atmosphere and simple answers without all of the industry jargon. Our number one goal is to provide the highest quality repair work and make sure every customer leaves feeling valued.

As a full-service preventive maintenance and automotive repair center, G&G Auto Repair
First and foremost, we believe that friends deserve a welcoming atmosphere and simple answers without all of the industry jargon. Our number one goal is to provide the highest quality repair work and make sure every customer leaves feeling valued.

As a full-service preventive maintenance and automotive repair center, G&G Auto Repair guarantees high quality service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly, while maintaining your manufacturers warranty. G&G is happy to offer after hours drop off and shuttle service along with the best warranty in town.
...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(661) 679-7957

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3410 Fruitvale Ave Ste B Bakersfield, CA 93308
G&G Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(978 Reviews)

MY
gravatar
Mark Y.
Bakersfield, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2024
0
TOTAL FAILURE
I had a brake issue and was told it was ready to go. Picked it up and on the way home I realized the brakes were STILL on and tons of smoke were rolling off the front brakes.
This should NEVER have been released as ready to go. TOTALLY UNSAFE.
Now my problem with ABS remains and now my brakes are damaged. I've returned it to them for COMPLETE REPAIR of all issues. We'll see if it meets satisfaction, but now Im very suspect of them. Many, very young and inexperienced, service people seem to have no supervising or management oversight. BEWARE OF THIS PLACE, for major issues.

DM
gravatar
Danny M.
Bakersfield, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2022
0
Liars!
Took my truck in there to find out why it would not start had issues with starting. I brought in on Friday they told me Monday or Tuesday they can diagnose it and let me know. In three days they still haven’t connected their communicator to find out what the errors were. That should only take 10 minutes. So I go in the back with one of her mechanics he told me that earlier today that they tried to start it and it started right up. I asked him then did you put your analyzer on it to find out what’s wrong with it he said no what a Place. I left there with the truck and took it to Scotts automotive we’re at should’ve took it… please beware of these type of companies. I told them that I was taking the truck taking it somewhere else they did not say a word… very very poor service with this company.

HM
gravatar
Hortencia M.
Bakersfield, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2022
0
Very disappointed!!!
I called G&G on Monday Apr 11, 2022. Asked if I could bring (Tow) my 1994 Ford pick up to their shop. Explained the problem, they said BRING IT IN WE WILL LOOK AT IT. Unfortunately I was not able to take it in to their shop at that time. Then I called Apr 18 monday, and asked if I could still take it in. The man on the phone said that they dont work on vehicles older than the year 2000! He explained that parts are not, easily, available for older cars. I was very disappointed! Dont believe anything these people tell you -- They are not Honest!!




t

DB
gravatar
Debbie B.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Great work
Had oil change today. With coupons it was great price. Great recommendations without pushing anything on you. I will always take my car here and only here.
Recommended

GL
gravatar
Gabriela L.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Great
I recommend this auto repair shop to everyone good people
Recommended

MM
Mavis M.
Bakersfield, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/13/2019
verified customerVerified Customer
Category: Service
Mavis said she was not offered any type of transportation back to her home which was quite a distance from the business. She then said the staff had her vehicle all day long and when she did find a ride back to pick up her vehicle, it had not been touched. She then said a technician tried to charge her hundreds of dollars just to find out why her check engine light was on. She said she knew she could have gotten the check engine light checked for free and that the fact that they wanted to charge her for it without even knowing what was wrong with her vehicle didn't feel right. She said she would not go back.
Not Recommended

SB
Sheri B.
Wofford Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
verified customerVerified Customer
Category: Service
Sheri said the staff was very friendly and provided quick service. They did a good job.
Recommended

DM
Dalilo M.
Bakersfield, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2019
verified customerVerified Customer
Category: Service
Dalilo said they were good but his vehicle went back.
Recommended

CD
Chelsey D.
Tehachapi, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
verified customerVerified Customer
Category: Service
Chelsey said she would recommend this business for service.
Recommended

MW
Matt W.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
verified customerVerified Customer
Category: Service
Matt said the staff were able to take care of his issues.
Recommended

MI
gravatar
Mathew I.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
verified customerVerified Customer
Friendly service
Love this place!!
Recommended

DS
gravatar
Dempsey S.
Bakersfield, CA
Nissan Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
verified customerVerified Customer
94 Nissan p/u
Friendly service and did a great job.. Thanks.
Recommended

PK
gravatar
Patricia K.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
verified customerVerified Customer
Perfect
As always, PERFECT
Recommended

LH
Leroy H.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
verified customerVerified Customer
Category: Service
Leroy said the business was advertised on the radio. They were very informative by letting him know what was going on and did a good job fixing his vehicle.
Recommended

RK
Richard K.
Bakersfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
verified customerVerified Customer
Category: Service
Richard said the staff provide good service on all his vehicles.
Recommended
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(405 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(426 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(294 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,082 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(695 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.